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April 2024 by Steven Loftin
Last two times I’ve ordered from this location I’m always missing 1-2 items. Not sure if it’s a staffing or management change but it’s disappointing.
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April 2024 by J Story
I've been twice since I've been back in Longview, figured I'd give them another shot. Ordered the wrap with the creamy salsa that is so delicious. First time there was no chicken in my wrap, second time they forgot the salsa. Did not have time to go back and get things fixed. Had similar problems four years ago when I last lived here
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April 2024 by Sharee Norvell
Come on chic-fi- a usually love you guys but when I get a big, chunky core in my salad for the second time not good!!! Het it together you guys are making tons of money this should be important to you Food Quality !!!
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April 2024 by Regina Arreola
The food was okay ?
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March 2024 by A Shopaholic
Good service, good chicken sandwich but have cut back so far on the cups of ice cream that a large should be a kids. Ice cream settled, not melted by the time I got home and was a little over half a cup.3/26/24 addendum I wrote to customer service:I am coming less and less. I have pictures of a thin, dry sandwich on a reduced size 3 1/2 inch bun. I decided to eat chips and dips instead. From one business owner to the next I have a question: First the ice cream and now your feature item...the thingon which you built your company. How long will it be before your "faithful" customers become not so faithful? This is really pathetic. Fix this. Don't just get progressively worse listening to upper management on how to increase your profit margin. I'm here to tell you they are leading you in the wrong direction. Increased pricing and decreased sizing coupled TOGETHER are a recipe for disaster. My husband came through a few hours ago and didn't have my app so the purchase is transparent to you. But I attempted to eat today's purchase and it was so unpalatable that I simply gave up.
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March 2024 by Lawrence kid videos Wright
The food was good the atmosphere was not so good because the employees need to smile
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March 2024 by Dani Porter
Went thru the drive thru which is a weird experience in itself. The girl was standing out in the drive, 5 car lengths away from the menu, asking what I want to order. Told her I need to look at the menu and she says "well, go ahead. It's right there."(Yeah, no kidding. Just letting you know I'd like to look at it before ordering) She really looked annoyed like I'm the only one who doesn't have the thing memorized. Super rude. Then she rings my sandwich, fries and drink separately instead of ringing up the meal. I guess I didn't say #2. I said, chicken sandwich, waffle fries and tea. Geez. Charged me $1.20 extra since she didn't ring up the combo. Then they forgot the ketchup and napkins. Too much money to spend to be treated like this.
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March 2024 by Bertha Miltner
Drive thru was fast and people courteous.
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March 2024 by R W
We were spending the night in Longview Texas and this was close to hotel. Went and got breakfast in the drive-thru. Food was yummy as usual.
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March 2024 by Lee Stanley
The Chick-fil-A sandwiches are ridiculously small. They’re about the size of a jr burger from other fast food restaurants but of course have gotten more expensive as well. The size reduction is very obvious and frankly insulting that they’d do this while charging more than what the larger sandwiches they sold once cost. Terribly sad example of shrinkflation in one of my favorite chains. At least Whataburger charges more but keeps the quality and size the same.
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March 2024 by Natersk9
My family has been here multiple times and they are consistently slow(especially through the drive thru) the staff do not seem to want to help you and the restaurant itself has not been the cleanest. Don't waste you time here, go to the 1740 W Loop 281 Chick-fil-A.
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February 2024 by Lacy Darby
So good you almost can't call it fast food.
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February 2024 by perla rodriguez
follow up on this rewiew. Its true , they will make you go early more than one time instead of just saying if they are going to hire or not, its just a waste of time.””My wife recently applied to work here and I have to say, the management here does not seem to have it together. They gave her the run around for two weeks, she showed up physically multiple times in an attempt to follow up before the first interview, and multiple more times after that being re scheduled 2-3 times because they were “short staffed” or “to busy”. After the 2nd interview we waited 3 days and another physical follow up just for them to tell her “sorry we are overstaffed, bye.” The level of unprofessionalism we have experienced from this CFA during this process has been remarkable. One manager says one thing, another says something else. If you’re not going to hire somebody why would you put them through a multi stage interviewing process? Thanks for a waste of two weeks. Management needs to figure out how to communicate better.
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February 2024 by Naomi Petillo
Always great food!
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February 2024 by Kaylin Anthony
The food was so good I got a spicy sandwich and some waffle fries I recommend going here they don't mess up your order at
