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May 2024 by Jonah Long
Refusal to refund a fraudulent charge. If you are looking to bank somewhere new, avoid Chase.
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March 2024 by Kyle M
Can’t get through to anyone. Was charged $89 for a service I did not receive. They refuse to refund my money. I will be closing both my checking and savings. I’ve been with them for years and have quite a bit of money with them now but I’m that disappointed in their lack of service that I’m willing to completely change banks.
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September 2023 by Britni Marshall
Tgis is 1 star for chase bank in general..nothing to do with certain locations.. deposited a 500.00 check from a local car place and the bank claimed they couldnt deposit the check due to them not being able to verify the phone number on the check.. yet the check was from a local place. They refused to just call the number on the check ...they said they have to run it through their verify system and then if they can verify the number then they can call the place. They claimed they coulndt verify the companies number so they couldnt deposit the check.. yet they have cashed it already is what the collision center told me...because its out of their bank account. Yet chase is refusing to give me my money!! I have been fighting this since june 2023. I jave reported it to executive directors...nothing has been done.? so if anyone knows how i can get my 500.00 back from Chase that would be great. Or who i need to call.
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August 2023 by Milay Ibarra Ballagas
This has been the most pleasant experience I have had when visiting a bank. Its charismatic, professional and helpful staff is willing to help and clarify any questions that may arise. Chase Bank inspires confidence and security, I recommend it.
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July 2023 by Thomas knighton
Friendly staff members
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July 2023 by Chris Self
No wait fast service
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February 2023 by Abby Allen
There should not be one phone number for Chase as a whole with an automated system that does not even give you the option to speak to a person at that given location.
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February 2023 by BLANCA GONZALEZ
Their ATMs are always out of service. You would think they would have their stuff working, especially on weekends regret having this bank.
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January 2023 by Tameaka Williams
Poor customer service. Do not attempt to open a new account because it is not a priority to them.
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November 2022 by Mike Landgren
No body answered the phone and I’m a Chase private Cliant.What a joke.This is not service, it’s a waist of time and I have been a loyal customer for years.
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October 2022 by Tiauna M.
atms at both locations never work. please replace the machines. its ridiculous.................
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October 2022 by Brandon Emery
ATMs are always broken, drive thru and walk up. They have been broken for 2 weeks. The other locations ATM is broke too.
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October 2022 by Glenn Parmelee
ATMs here are not working half the time I need it. I have to go down to the Gilmer Rd location. Today, neither bank had working ATMs.
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October 2022 by Lowes48 jj
ATM's always broke, conveniently mostly on weekends
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September 2022 by Dyllen O.
Fix your ATMs. Pathetic your a bank that literally can't have the one thing of necessity working. All ATMs not inside the bank were broken or not working.
