Big 5 Tire & Auto is a family-owned business with six locations in East Texas, dedicated to providing the best service at the best prices. Customers appreciate the friendly and helpful staff, including mechanics who communicate well and keep them informed about repairs. The team goes above and beyond, offering excellent customer service and ensuring vehicle repairs are done right. Many reviews highlight the affordability of their prices and the quality of their work, especially on tires and auto repairs. Customers also mention that staff members, like Roberto Rios and Sergio, are very caring and attentive, making the experience quick and pleasant. The business is known for its trustworthy service, with staff who are kind, accommodating, and eager to help with issues beyond just tires. Overall, Big 5 Tire & Auto is seen as a reliable, friendly, and affordable auto service provider in East Texas.
I had a leaking valve stem. They replaced it quickly.
September 2025
Love this shop! The guys were honest and explained to me exactly what they thought needed to done as well as things needed in the near future. I did not feel pressured to do all repairs needed NOW They were patient with me and I appreciated thAt very much 100% would recommend them for services.
March 2025
Great mechanics! Easy to communicate with, they always kept me in the loop on my repairs. Definitely the most affordable.
