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August 2024 by Rebecca Smith
Don't do business with theese people the did not complete my lift they left out the drive shaft spacer witch come included in yhe lift witch made my drive shaft stick out of my transmission 2 inches causing slack amd vibration and insisted they knew what they was doing they have been doing it for years and the slack and vibration caused my rear end to go out in my truck I spoke with other mechanics and the maker of the lift as well that all said that will mess up my rear end and transmission but big 5 is stating thwy dis nothing wrong and are not trying to do anything about it to fix it
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May 2024 by Christi King
Took my husband's truck for oil change and tire rotation. There is no way to make an appointment; also DID NOT EVEN PUT A STICKER saying oil change was done! S They said they were putting a sticker on it, then didn't do it! My husband's truck is not driven that much. How many people do oil changes by memory only (wo sticker) NONE! I didn't notice no sticker till I get home; We live 45 minutes away!
I would have been happy if they handled me the sticker to put in the truck. The stickers help people remember to when to change oil!!
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April 2024 by cesar casiano
If your in need of immediate care & assistance ask for Lucas he's a real professional
My sincere thanks for getting me back on the road quickly
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April 2024 by Leeanne Mager (Leeamythist)
Getting my tires fixed and they're always saving my butt ? come here for great service and note: ?THEY DON'T CHARGE UNLESS YOU NEED IT!!? no inspection fees, they'll give you what you NEED, and the staff are super great and friendly!!!?
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April 2024 by Domanique Ingram
So I called this morning looking for a tire. I was told the tire was in the warehouse and would be there at 8:30am. I arrive at 9:00am just to give a little more time for tire to be there. I wasn’t greeted….as I walked in saw a gentleman behind the counter so I explained reason why I was there. He said he didn’t take the call he knows nothing about it and was very rude. So I asked him who answers the phone he said him and another guy named Lucas so I ask if the other guy was available. He told me that the other gentleman was in the back and would come when he could. So I pulled my phone out and contacted another company to see if they had the tire in stock. The gentleman was still sitting there never went to get Lucas. As I was walking out a group of gentleman came from the back but the other company had the tire in stock. So I left please work on your customer service.
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April 2024 by Gelana Ingle
Very impressed with how professional the staff is, very friendly, cost for the product and quick service. Go check out Lucus and his staff. Won’t be disappointed!
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November 2023 by veronica martinez
Good service and very good attention, greetings to Alex (piti) ??.
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October 2023 by Logan Kelley
Did a great job on my alignment and balancing my tires which is something that royal off-road had tried to fix multiple times and could not while big 5 did it first time and it didn’t take them nearly as long!
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July 2023 by Yvetta Porter
I have experienced nothing but great service, dealing with the staff is nothing but good friendly and reliable, a shout out to the service manager, Lucas
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May 2023 by Tammy Standard
Great people, fabulous service and fair pricing. I purchased some Michelin tires and was not completely satisfied with the tire because they have more road noise than I like. Lucas did not hesitate in anyway to get me the tires I want to go back with. Great service, Lucas and Adam. Prices are on point. Very pleased to take my business there. Thank you Big 5!
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May 2023 by Google user
Great people, fabulous service and fair pricing. I purchased some Michelin tires and was not completely satisfied with the tire because they have more road noise than I like. Lucas did not hesitate in anyway to get me the tires I want to go back with. Great service, Lucas and Adam. Prices are on point. Very pleased to take my business there. Thank you Big 5!
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February 2023 by Ashley Kay
Best service I’ve ever received ! Friendly staff ! Big shout out to Lucas for all his help ! Definitely RECOMMEND !
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February 2023 by George Bender
Very helpful and sales person knowledgeable. Do service as well as sales. Would recommend.
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November 2022 by charles gagliano
Rock and his crew fast, efficient, courteous and good communication as they work on my vehicle good job. Thank you
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September 2022 by Mary Hill
Super nice guys that work there and very honest too i would recommend them to anyone who needs a awesome macanic ??
