“I have been going to Tri-State for years for all my batteries. As luck would have it I needed to replace the house batteries on my RV. I was going to replace them with the same brand, but explained to me that the quality of the ones I was replacing had gone down significantly. They sold me another set that was made in the US and I am very happy with them. They tell you like it is and give you accurate information about what to buy. Great customer service and there are always willing to answer all my questions. They even take old batteries for recycling.”
7:30AM - 9PM
2400 Judson Rd, Longview“Great help to find a belt with nothing but a piece of string and a picture. Brittni (The Girl who helped) even reminded me that it'd have to be a bit longer to get it into the groove to start with. ?”
7:30AM - 9PM
2220 Gilmer Rd, Longview“4/2/23..the three staff members (2 gentlemen/ young lady) went above and beyond with the service today. Kudos to the staff I will be coming back to give them my business.”
7:30AM - 9PM
1919 Alpine Rd, Longview“The place has changed , I stopped shopping this store last year because of the customer service. But went jn and had someone actually take the time and even look things up for me on the computer. New staff, possibly new management. I recommend”
7:30AM - 10PM
501 W Marshall Ave, Longview“Every time I go in to buy things I need, the employees are always courteous and willing to help me without hesitation. It's hard to find this kind of service with a smile these days. Thank you very much. The car and electric bike were bought with $$$ that my father died for. It was not about the $$$ itself but what it represented. Love, loyalty and respect to others. I added these comments because I purchased the items for the car and bike!!!!”
“Relative called about the parts and gave them all information. Said they had them. When I got there I had to call relative to have to tell them what was needed again. I was informed they don't get parts ready or make notes on parts calls. Kind of understandable since some people won't show up for them. Just inconvient for pickup person.”
“I went in to the Longview store knowing I was about to purchase a new battery for my truck. I was preparing to pay after the new one was installed when the friendly employee told me I owed nothing bc the old one was still under warranty! That was a blessing!”