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August 2024 by Christina Fenton
Sabrina is amazing! She was so patient with us and very knowledgeable about all their products. She made sure that we got exactly what we wanted and with the best deals available.
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July 2024 by Debra Thomson
Was great very helpful.
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July 2024 by Amanda Hicks
Excellent customer service! Honest and professional!
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July 2024 by Larry Smith
We had ordered a new dining room set June 21st with a promised delivery date of July 9th. After being texted our order wouldn't be in until July 25th we were texted on July 21st thst we would receive only the 4 chairs and the table would arrive in about 2 more weeks.
We are extremely dissapointed with Ashley and after buying from them for years we won't be buying from them again.
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July 2024 by Jenita Williams
Michael was very helpful to us, sense of humor, friendly. He was honest with us, up front, no hidden fees, explained everything to where we will make Ashley our furniture shopping store! Thanks Michael❤
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July 2024 by Margaret Kuhn
Got a great deal and was a very pleasant experience.
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July 2024 by Veronica Black
Everything was very nice.
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July 2024 by Tonya Clark
When it comes to collecting your money they are friendly. When it comes to repairs they can't help you. I truly don't understand these furniture stores. I purchased this table in 2021 and this happened all of a sudden it can't be repaired or replaced for reasons I don't understand. But I have learned my lesson thanks for nothing.
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July 2024 by Silvija Augstums
The Ashley team in Longview was amazing. Derick was professional, polite and extremely knowledgeable in getting me the adjustable bed I was looking for. He and is staff also went the extra mile in getting the bed delivered within 3 days, before I had to leave town. Derick is #1 in customer service and I would highly recomend him.
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July 2024 by Debbie Luckey
Sabrina was great! She was so helpful and knew all the answers to our many questions. Also, she is a mattress expert. Ask for Sabrina for great customer service! Debbie L.
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July 2024 by Kathy Warner
Echo was great. He didn’t rush us or pressure us and we felt like he did everything he could to help us with pricing and delivery.
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July 2024 by Clint Gage
Very helpful and friendly. Floor salesman was very knowledgeable. Ask for Micheal.
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July 2024 by Tori Swinford
Came in today (Longview TX) to purchase furniture for our whole house, new build. I was greeted by the friendliest salesman Ekko. He treated us like old friends and made my experience (being 7 months pregnant) so enjoyable. I could tell he made everyone else feel that way, because he was highly sought after. However, the manager (I don’t catch his name) was by far the most UNPLEASANT person. When an employee would ask a simple question, he’d speak to them like they were garbage. He actually did this to Ekko during our experience & I was ready to walk. But Ekko held his composure & took the verbal abuse so gracefully. Shame shame SHAME on ANYONE who feels like they have the authority to treat any human that way.
I will be back & that is SOLELY due to what a kind friend I made in my salesman Ekko today.
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July 2024 by Maegan Webb
Sabrina was incredible and so full of knowledge.
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July 2024 by Mary Oldham
We weren’t in the store long before we knew what we wanted. The sales lady was very helpful.
