First Lockhart National Bank is a small, friendly bank known for its exceptional customer service and caring staff. Customers appreciate the personal attention they receive, whether at the branch or through the drive-through. Staff members like Becky are cheerful, friendly, and quick to serve, often knowing customers by name and maintaining a professional yet warm approach. The bank's team, including Denise Lewis and John Gonzales, take the time to understand each customer's needs and provide helpful, knowledgeable assistance. Customers have praised the bank for its patience, social skills, and ability to resolve issues efficiently, such as login problems or setting up accounts. The bank’s small branch feel and direct phone service create a comfortable and personalized banking experience. Overall, First Lockhart National Bank is valued for its professionalism, friendly atmosphere, and the genuine relationships it builds with its customers. Many customers have been loyal for years, highlighting the bank’s dedication to community and customer satisfaction.
I was having issues with logging in on my app. So I made an appointment to meet with a banker to help me. I realized what the issue was and have no issues with using the app. I am very pleased the personal attention given. Also I like the small branch feel and they answer the phone without recordings
May 2023
My experience with First Lockhart National Bank was excellent. The staff were patient, knowledgeable and supportive.
February 2023
At the drive through Becky is always cheerful and quick to serve. She even knows my name. She is friendly and courteous.
