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March 2024 by Marie Clampitt
Open all the time Saturday, Holidays and even til 7pm on Friday, friendly, quick to help, location in store is nice, $0 down, no credit check, they gave me a debit card same day, all I needed was an ID, been with them since 2009 never had a problem.
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August 2023 by Scott Pickering
Nojoh m c j I i n Ok bbn o.bbu, up m on c o
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June 2023 by Tina Ussery
Understaffed and NOT CONVENIENT ANYMORE. The wait time to even deposit is unreal.
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March 2023 by Brook Brubaker
Have been with this bank for 5 years and they have always helped me out with any problems I may have had. Really love this bank love the staff and the invornment.
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May 2022 by Maght Lozano
I love this bank, the people here are super friendly, and will offer more than you expect
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May 2022 by Cheryl “Jenni” L
This bank, every location is horrible and they are taking advantage of every costumer they have. Something I would like for anyone that's a member or anyone considering opening an account at first national convenience bank is that they will steal from you and put your credit at risk and fee , fee , fee you until you are in debt to the bank and tell you lies about all of it.. I don't give reviews very often but in this case I feel it's my responsibility to tell as many people as possible the truth about this entity first national convenience bank.
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December 2021 by Cheryl Lackey
This bank, every location is horrible and they are taking advantage of every costumer they have. Something I would like for anyone that's a member or anyone considering opening an account at first national convenience bank is that they will steal from you and put your credit at risk and fee , fee , fee you until you are in debt to the bank and tell you lies about all of it.. I don't give reviews very often but in this case I feel it's my responsibility to tell as many people as possible the truth about this entity first national convenience bank.
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October 2021 by C. J. Lac
This bank, every location is horrible and they are taking advantage of every costumer they have. Something I would like for anyone that's a member or anyone considering opening an account at first national convenience bank is that they will steal from you and put your credit at risk and fee , fee , fee you until you are in debt to the bank and tell you lies about all of it.. I don't give reviews very often but in this case I feel it's my responsibility to tell as many people as possible the truth about this entity first national convenience bank.
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September 2021 by Sarah Sarah
I want to love this bank for actually being convenient, though only its location is convenient. Customer service is awful. Usually end up standing around while everyone is huddled in the back office staring at you. I have had a problem with every single transaction, either taking an inordinately long time to process something incredibly simple (deposit without withdrawal) or TURNING US AWAY from using our own account because of improper employee training (not knowing how to deposit funds, withdraw funds, deposit with withdrawal) then lying- citing some thing is wrong with my account, etc. I've honestly had to leave and come back later and MAGICALLY a different employee has zero issue and goes "huh, that's strange!" when I ask them about previously mentioned issue with my account. I am a very patient and forgiving person, but at this point I am considering changing banks and never looking back.
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September 2021 by Christopher Mims
Cut me off overdraft for absolutely zero reason and zero explanation .Anytime I borrowed any money I paid it back. And then one day "the system " decided I was to poor for overdraft privileges. I will be closing my account and if any person depends on an overdraft occasionally, do not use this bank. When you ask why, the employees are like robots. We cant do anything, the system decided. Call the 800 number. You call the 800 number and talk with "management " and they have no better response. All in all I couldn't get my medication I needed because the bank I've been with for 5 years, (and never had this problem) has a system that unfairly cut my overdraft privileges because I dont put enough money in the bank I guess. It seems to me, you pay the loan off there should be no problem with another loan.
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April 2021 by Marco Covarrubias
Today we went in to open a business account, and the service was awesome and attentiveness was great. Corey Cuéllar was very polite and gave us a lot of information. I like that they’re open 7 days a week. I ended up opening a checking account with them too. Thanks Corey ???
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March 2020 by Ginelle Bosque
Just Opened an account at the lockhart Location. The customer service has been great until today. I went in to discuss my account and although there was several people available, I was just stared at while standing in the lobby. Noone got up to assist me. That is unacceptable for business. Especially if a manager was on site. Promptness was non existant. No willing to help. Even if a meeting was in place or anything similar one person should have been available to assist customers. The front should never be left unattended unless the bank is closed. Very Disappointed.
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September 2018 by Jojo Bajo
Very good bank.
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July 2016 by Misty Alewine
Wonderful customer service at this location understanding n willing to help as much as possible even in bad predicaments
