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September 2023 by Christopher Burch
Lady at the front desk was amazing. I went in to buy some boxes for my house, and I noticed she had a display of snacks for reviews! That caught my eye, so I took a snack or TWO. She was great and personally that was a creative idea! I will be recommending this facility. Not to mention she offered me a nice cold bottle of water.
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September 2023 by Mirtha Machuca
The elevator being available to us was what made my decision to stay with this storage facility. I’m sure other facilities have one but Kirsty was personable and very accommodating. She was very patient answering all my questions and made sure I felt comfortable with my decision to rent from them.
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September 2023 by David Ophelia
I was there helping a friend move last week, and those girls in the office were kind enough to give us some bottles of water from their office. That meant a lot. We were so miserably hot out there. Also climate control buildings are nice and cool. Good job istorage. Update my friend has been there a couple of weeks, and he has had great service from them, we needed a longer rope on our unit and the girls came out with a ladder and did it themselves. Highly impressed with this place,Nice and cold.
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September 2023 by Justin Greene
My I Storage experience with Brittani and Kirsty in Livingston TX is always a JOY!!!! They are always so helpful and kind. Hands down, your staff is highly commendable. They were very honest and accommodating during my visit that made me decide that I was in the best place for storage.
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August 2023 by Alexandria Hurst
Love the environment here! Kirsty and Brittani are both very helpful and very friendly. Engaging in conversation is definitely a sign of great customer service. Also, prices are great and I feel like I don’t have to worry about a single thing coming up missing. . I’ve gone to several self storage places but this one has to be the best!
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August 2023 by Johnathon Mitchell
I've had a unit here almost 2 years and it's very well kept and decently priced as well.. also has coded entry to it which makes the whole keeping your belongings there feel a little safer. The ladies there are very pleasant. They helped me get my unit rented quickly and explained how everything would work. Location is easy to find and the unit was very clean.
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August 2023 by Brenda Williams
I’ve had the best experience here! Walked in and the two ladies were very professional and super helpful. They engaged conversations and really madeMe feel like they cared to know me and not just another customer on the books. They definitely got my business. I hope the ladies there see this. Thank you for your help and although it’s hot out you still showed me units with a continuous smile.Livingston Texas
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August 2023 by Dustin Porter
Exceptional service at the front counter. The counter attendees are super friendly, always have a smile on their face, and made my experience there absolutely wonderful. Keep up the hardwork ladies.
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June 2023 by Steve Vandiver
Had to get use to putting in * before my number, but that's me.. Easy to get to building, Elevator is great and carts readily available. The AC definitely works or maybe coming in from 100 deg just makes it feel super cold. Lady in office was great with information and helping get supplies. I just wish the trash ben could be used by storage people. But I understand.
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February 2023 by Jesse Beausoleil
The staff is super friendly and willing to help all they can! I was treated well and my concerns were listened to. PS, go online for the best rates! I have a leak in my unit and will be reporting it. We will see how this gets handled.
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February 2023 by Shelbi Elizabeth
I checked my balance owed. Took cash in hand $250!!! to pay the next day and was $20 short because they added the extra $20 that day. They wouldnt take my money because I was $20 short and now I'm about to loose all my stuff! I do not recommend this place! Go try across the street first!!Edited to add. I had to wait for my next paycheck and it ended up being $318.My husband unexpectedly lost his job. They wouldnt take a "partial" payment they would not work with us at all
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February 2023 by Christy Hammond
Kirsty is such amazing person ! U have a great person working for yall. She helps with every question I have. Brittani is also a great lady. Great business to go with !
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February 2023 by Steve Freeman
The gate are always open (broke). Raised prices without telling anyone and can't even get a call back from the regional manager. Moving out asap. So are alot of others. I storage bought it about a year ago and it has gone downhill ever since
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January 2023 by Craig Boisvert
Went into the office and spoke with Brittani and Kirsty those two were extremely helpful and gave me a tour of a couple units available for rent, answered all my questions and were incredibly patient and professional with me. For me personally I like how clean the facility is and that there are gates and cameras I will be renting from them in the near future. I really can’t thank them enough.
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December 2022 by Floyd g
Gate has been down for while now. No security. Went up 70 + dollars since i been there . On a 10× 15 unit. Do not recommend this place