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August 2023 by M E
I have been using Got Storage for the last two years...it has always been clean and secure with climate control and great security measures! Sharon is always on top of her game and is always willing to go the extra mile. If you are looking for Storage, short-term or long-term, Got Storage is the place to go!
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August 2023 by Richard Persohn
Great Storage great customer service all around awesome. Ms Sharon is Fantastic
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June 2023 by Emily Gruver
I have to say Ms. Sharon gets you in fast & comfortably. She’s very professional, keeps the storage units in tip top shape, while assuring you, while you’re away, it will be highly secured & well taken care of. The cleanliness there, is top of the line & the security cameras have you feeling absolutely 100% safe, from the time you enter, loading & unloading, gate access with pin pad & then pin pad for even entering the units building, to exiting with pin pad. I think it’s the best one in town & all around. It’s definitely a friendly, clean, climate controlled perfectly, locks are provided with more maximum strength, fresh when you open the door to walk in to your units & secure. The overall atmosphere of this company’s storage, makes you feel like you’re protected by just knowing your belongings have grand insurance while it sits as long as you need their unit. I will be using them anytime I need a storage unit!!!
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June 2023 by Tammy Moore
I love the place! I feel my things are safe. Sharon is the best. A friend who also has storage there highly recommended it. I agree.
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May 2023 by Lan H.
Got storage is one of the best company in the area of livingston. i have research since we still back in Denver... . The manager Sharon Cherry so friendly gone out her way and so helpful .Shes treat us as shes know us for longtime. she treated us as her family's . the place are cleaner and so orderly .Thanks to company and Sharon .
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April 2023 by Steve Tefteller
Got Storage is a great place to store your things. It is new, very clean, secure and really climate controlled. Sharon Cherry, the manager, is an exceptional person and is wonderful to work with. I will definitely return if I need additional storage space in the future.
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April 2023 by Ranee Linton
awesome great lady was always sweet and nice. Every time I called or went into the office will definitely recommend got storage to anybody.
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April 2023 by Bonnie Owen
Sharon is a joy and your facility is beautiful. Would recommend to everyone. Thank you.
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April 2023 by D C
In my experience a lot of storage businesses nickel and dime you after the initial cost of monthly rent (insurance, locks, admin fees etc..). So I did my due diligence a month prior to needing a unit on 2 separate occasions I went to Got Storage and spoke with Sharon in person to ensure there was availability and the cost, TOTAL cost, was clear and transparent. The day I went to pay and move in Sharon surprised me with an extra $10 lock charge to use their locks - I have my own locks and became frustrated having already asked 2 separate times prior if there were any other charges besides initial quote. There happened to be a couple waiting behind me and Sharon became extremely defensive with my frustration towards being charged more than quoted which made her uncomfortable to the point she made a scene and refused service. This has never happened to me as I was not unreasonable or rude just simply openly frustrated with the intentional surcharges or a simple miscommunication about lock charge/deposit. She went as far to say their establishment was ran by her as a "single woman" with "Christian values" which as a Christian myself was very offensive, I was happy to go elsewhere. Transparency and honesty is just good business. Playing the victim card to handle a reasonable frustration from a dissatisfied customer is terrible civility and business. Forcing people to buy their locks is their business, all I asked for was total cost prior to renting as surprising potential customers at the time of purchase is not honest or good business regardless of personal religious beliefs. She did clarify the $10 was actually just a deposit and you get it back at time of move-out, unnecessary but their business choice. It was a terrible experience and waste of time as Livingston Storage down the street was actually lower cost with no unnecessary surcharges - it all worked out for the better for me to go elsewhere. Hope Sharon and their establishment do a much better job communicating next time. Update - I was not violent in any way, just very clear in asking about all charges up front. You absolutely mentioned your Christian values for whatever reason and are now calling me a liar too - terrible business practice and again playing victim in a situation that was either a simple miscommunication or intentional last second sales tactic on your part that I wanted no part of. It's a mere $10 - had you been upfront with me when I clearly asked 2 prior times I would have gladly rented and this review may be much different as the facilities seemed clean and well taken care of otherwise. I have zero incentive to stick my neck out and leave this review other than show light where you chose to become absurdly defensive towards me as a way to handle my frustration in front of other customers. Again, over $10, not worth the bs. Peace Love and Light, I'm sure you will do better from this, guaranteed.
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March 2023 by Megan white
This place is absolutely amazing my house burnt down Monday and this lady went out of her way to come help me get set up with a storage on her day off. She was extremely sweet and very knowledgeable. There is 24 hour surveillance codes to get in and out of door and gate. Place is extremely clean and she cares about all of her customers I couldn't have picked a better place.
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March 2023 by Pam Leach
This is an great facility to rent a storage unit. Sharon is very helpful and always available to make the customer happy. Got Storage is very clean and secure.
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January 2023 by JJ J.
First encounter with Got Storage (GS) was about 2 years ago and was a positive experience moving in. That changed very quickly when they suddenly decided that they were going to force me to buy their insurance package. The contract I signed required me to have insurance and they knew I had it. The lady, didn't give me her name, became very abusive when I pointed the scam aspect of her forced insurance. The credit card company sided with me and reversed the charges GS had put on my account without my permission. When GS found out that the credit card company had sided with me they decided to raise my rent on one of the units by 400%. When I pushed back on the outrageous increase GS decided to terminate my contract. Very unprofessional organization and extremely vindictive. If you don't agree and acquiesce to the lady's demands she will force you out. Do not recommend / beware.
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January 2023 by Theresa Adkison
I needed a storage unit while Sharon was on holiday vacation. She didn't hesitate when I called, she promptly set me up for storage. We had a bit of a hiccup while moving my things in the middle of the night but she answered the phone regardless and fixed the issue! I would definitely recommend 100%! She is amazing!
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January 2023 by Amie Negrete Tapia (The BIATCH)
I have had nothing but an exceptional experience. I really appreciate how easy she made my check-in. Also no 1 there has judged me for the situations I have been going threw which makes them #1 to me cause not everyone has a perfect life. Even on days I have forgotten cause I'm really ill they still had the trust in me to know that wasnt like me and got it all fix without over charging me or taking all my things away. I would highly recommend this storage place to anyone reading this. The facility is extremely clean and well taken care of. When my cart broke they got it fixed immediately. So far the best business in town with customer service. Thank you again and Happy New Year!
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December 2022 by John D.
Best storage place I've used in the last twenty years! They've a friendly rep, Cheri, there through the day. A personalized access code is required at the entrance and each building. All buildings except RV storage have AC and concrete floors. The RV storage may have concrete floors but didn't use them so don't know. Each building also has a handcart and dolly with solid wheels for moving all your stuff! They supply an internal lock which doesn't seem cuttable for a $13 refundable deposit. A restroom is available only during office hours so don't plan to live there. I'm sure they isn't allowed. They're still adding on to the facility so call for a reservation! Tell them I sent you for no discount but just to be friendly.
