-
March 2024 by A. Rodriguez
If the hours say open at 7:30 am, then the doors should be open for entry. People are inside but all doors are locked.
-
December 2023 by Lena
Times of operation need to be changed, they're not correct. I showed up at 7:30am expecting the bank to be opening like the listing said and the hours on the building say 9! Very frustrating for people trying to plan around a visit to the bank.
-
October 2023 by Robin Brawner
Best Bank in Texas
-
August 2022 by Erikka Summers
This bank puts a daily limit on your debit cards, so it’s hard to make large purchases. No one is available on holidays or after business hours to if you need help with a card or to make a large purchase. My husband has had to have his debit card replaced 3 times in the past year or so due to a malfunctioning chip. I called and spoke with someone about an issue eleven days ago. The employee who answered the phone did not fix the issue, but eventually asked if I’d like a branch manager to give me call back and help. I gave her my phone number and, eleven days later, no one has called me. So I can understand the issues with the card chips, the unavailable hours, and the daily purchase limit being downsides of banking with a small-town bank. However, if they can’t even be bothered to call you back, then what are the benefits? I don’t recommend banking here.
-
November 2021 by Haley Koon
Always helpful and nice staff ☺
-
June 2020 by Patricia Wheeler Parkman
Best customer service in town! If you’re looking for a great bank, First National is the best. I needed a new credit card service for our business. Called our bank and they had no one to help me. Not one person was available. I called Joli Parkman. She had Bobbi with Redstone contact me within an hour. We had our new credit card machine the same week. The other bank didn’t return my call for 4 days. I highly recommend First National Bank!
-
January 2020 by Salvador Damian
I like the service, there are also people who speak Spanish and English????
-
June 2019 by Stephanie Lawson
They closed my savings account without notifying me, and did not return the remaining funds to me.
-
May 2019 by Karla Forbert
The employees at this bank are STELLAR! They are efficient, professional, always kind and knowledgeable. Highly recommend this for your banking needs!
-
April 2019 by Lacy Gears
Fast, Friendly, Hometown feel, but professional & lots of services offered. I've used them since 2010 and never had an issue.
-
October 2018 by Miles Wylie
This bank even throw it won't catch up with the times due to hackers and safety risks is a really good bank and they have taken very good care of me and my money. I no longer reside in livingston Texas but still prefer to use them as a bank. I just wish the would make a bank location in oregon
-
October 2017 by Malinda Munson Sweeten
The First National Bank of Jessica! She's my hero ...not only is she knowledgeable Jessica goes above and beyond her duties. Twice she has gone out of her way to assist me....what an asset she is to costumers....thank you Jessica for all you do...your the bomb!
-
October 2017 by Jon Kelly Rood
We have banked with this group for over 25 years. We were with The Bank before the merger. Thankful to have a bank that can serve the company but small enough to get personal service.
-
September 2017 by Jesse Knight
Honest and friendly banking. Employees that care and handle business quickly and efficiently. Best bank in Polk County, hands down!
-
March 2017 by Tex Forgetit
Fast and friendly tellers