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“I have had great experience with RBFCU. I use the one in Kerrville. They have done many transfers, plus all the usual tasks. Today, Juan helped me with the limit on my debit card so that I could run through a big charge. He was efficient and very polite. I am happy!”
9AM - 5:30PM
4910 Windsor Hill, San Antonio
Credit Unions
“Bryan Foulds was extremely helpful and went above and beyond to help me get what I needed plus saved me a ton of money in the process, That man deserves a huge raise and an extra 2 weeks of vacation in my opinion, couldn't have been happier with the process and his professionalism and overall feel of being treated like family.Thanks once again for everything Bryan.”
“Brooke went above and beyond to help my daughter as she applied for her first auto loan. She was very knowledgeable and friendly. My daughter was very nervous with it being her first large purchase. Brooke explained everything step by step and answered every question she had. I can't thank her enough for all she did for us :) She worked hard to get her the loan AND with the best rate possible. She met our needs from beginning to end, without hesitation. To say we are grateful is an understatement!! Thank you Brooke, for all you did for us. It was such a pleasure working with you. We look forward to doing business with you again in the future.******* If you're looking for a professional, yet personalized approach to banking, I highly recommend SSFCU for all your financial needs.”
9AM - 5:30PM
6907 N Loop 1604 E, San Antonio
Credit Unions
“I had a compromise of my accounts. Meghan from the Rolling Oaks office helped me solve the account problems and create a solution. Her experience was key to the resolution.”
9AM - 5:30PM
21102 U.S. Hwy 281 N, San Antonio
Credit Unions
“Thank you for all you do! I am very pleased with all services provided by Nicole and Monique. It is always a pleasure to enter SSFCU at 281 and Evans. Greeted with a smile, kind words, and always provided with much needed information. I was guided through the processing of my transactions. Everyone is awesome at SSFCU ... I leave feeling like a family member ... The best and always professional ... Kindness ... I greatly appreciate my SSFCU every time I visit or call for guidance.”
“Every time that I needed help, these people have come thru. It seems like they take my business personally and I always come out very satisfied and very happy. You just cannot have a better experience. The folks that work here make firstmark GREAT. I really like doing business here.”
9AM - 5:30PM
1421 N Loop 1604 E, San Antonio
Credit Unions
“Connie Sanchez took the time to explain all my questions in great detail. She also gave me good advice since some financial areas were new to me. I appreciate the support and feel good about my transactions. Thanks”
“Excellent customer service. No more than 5 minutes to reach a rep on the phone. Very easy navigation on phone or app. To top it off, great rates on the Premium Savings. I just moved my personal business/transactions from a BIG BANK to here. Very happy with what I did. I have been a customer here at PenFed since 2013 onwards.”
“I use the branch at Gold Canyon and 1604, and I find the staff to be friendly, knowledgeable, and efficient. Wait times are almost always a very short duration, and I like that they are open on Saturday.”
9AM - 5:30PM
11530 I-35, San Antonio
Credit Unions
“Alena helped me start my new membership with Firstmark. I was pleased with her service and ensuring all my request were completed efficiently. Great location here on 35 and O’Conner. ?”
“Such a nice atmosphere and friendly people to deal with. Interest rates are always competitive and approval odds for a loan seem to be better for me anyway. I’ve been a member of PenFed for years!”
“The best customer service I’ve ever received from any financial institution anywhere. So glad I made the move to Randolph-Brooks. Every staff member I’ve interacted with has been well trained and helpful, as well. Thanks, RBFCU!”
“The staffs are friendly and helpful they even gave me a short lesson on how to bank on line but I am still wanting more assurance and confidence on my part thank you !”
9AM - 5PM
1602 E Houston St, San Antonio
Credit Unions
“I love Credit Human. I've been with them for about 3 years now and not once have I ever been disappointed. I never have issues with my account or extra fees pop up that I didn't know about. Since banking with Credit Human I have been able to use my checking account responsibly along with a savings account and I also opened secured credit card to build my credit. The team at Credit Human are great and treat me like family Everytime I go in for visit. They are helpful and supportive of my needs and goals, I feel very comfortable asking them to help me reach my financial goals and they give me very knowledgeable advice.”
“This branch of AFFCU and it's personnel have been nothing but AWESOME! On several different occasions they bent over backwards to help us out. They helped us work our way through some very tricky financial situations. Thank You to all of those that work here!”
“This is easily the best RBFCU location. The bank managers and staff are extremely nice and helpful. I would recommend this location to anyone who wants incredible customer service with zero hassle.”
“I had a really good experience recently with a teller inside. She was so friendly and patient as my family had several things to cash and deposit. It took a while and she was never rude and very thorough with the transactions. I never got her name but the receipt says Teller 609.”
“I or me and my husband ,have been for twenty years ,and im here to say ,they have excellent service , always ready to help us seniors,They greet you as you walk in ,and wish you a good day and always a THANK YOU .SANDRA BUSH”
“I usually don't leave reviews but, I had such a great experience at the bank that I feel recognition is due. I needed a notary, which was conveniently provided right on the teller line saving me time. The notary, Jocelyn was knowledgeable, helpful and kind. She exceeded my expectations and went the extra mile to help me.”
“I was simply going to call this location and use apple maps to look up nearest and number for it when I saw it had a one star review I was genuinely curious. When I saw the reviews it was no wonder why, it seems as though all the customers like myself have never taken the time to put in a review for y'all and that sucks because out of, at the very least, 10-15 times Ive been to this location its always been quick, simple, and the associates were more than nice and helpful. I was taken back to see the other reviews I saw which some looked to be based on mere insecurity/and or intuition of a customer, how crazy! Thank y'all for always treating me along with anyone Ive ever witnessed come in this location with respect and diligence!”
“Erlinda was so helpful and patient with me! She’s very knowledgeable about CDs and showed me how to use my app. She took her time on explaining everything to my daughter and I. I highly recommend going to her to get some help with your acc.”
“I had an issue with the coin machine and the woman at the front (I believe her name was Ari) went above and beyond to help me with the issue. She was very polite and professional the entire time. She never rushed helping with the issue or made me feel like a bother. I appreciated it! She’s a good employee to keep.”
“Amazing and quick customer service. I had a new account set up within minutes and was treated extremely well. Destiny Ybarra was fantastic and I would highly recommend her and this branch.”
“Corbin and Drake are both so amazing. They helped us with what we needed and were so down to earth and very easy to talk to. They went above and beyond. Thank you.”
“I have always been pleased with the employees at this facility. They're always so friendly & professional.
On 26 June, I was very impressed with the service I received from Ms. Ginger. She was extremely patient with my many questions & above all, sympathetic with my issues.
I’m not computer savvy & took so much of her time attempting to change the password & UID on my account. She just smiled & carefully explained each necessary step to accomplish this task. She also assisted with providing additional security on my phone.
Wow…now that’s customer service at its best! I left that facility feeling cared for & valued. Thank you so much. Ginger is definitely a major asset to the NFCU team!”
“I was really upset and distressed over an issue on my account. After the csr failed to resolve my issue, I went into the bank and spoke with one of tellers. She went out of her way along with a manager, to ensure their was no suspicious issues on my account and they created a new acct for me. I value the service I received and will never forget it.”
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“Linda Hook is Fantastic! She is so helpful and makes this company shine with her job knowledge and bubbly personality. You have a fantastic employee and an advocate that speaks highly of your company and your services.
Great Job!!!!!”