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“Ali was so professional and kind.she got my new checking. account opened quickly and was helpful with all questions, I appreciate all her professional courtesy! Thank you Ali☺️”
“I have had the best experience with my loan officer Tiana from Texell! I totaled my vehicle out that had been only finance 4 months and I reached right out to Texell. I was approved right away for another vehicle at a better rate than before and Tiana was great to work with. Very helpful and personable. Thank you Tiana!”
“OUTSTANDING Customer service! Me and my wife looked for a second car. The first time I ask for pre-approval. Chris French was my loan consultant and he explained the terms that was easy to understand. Very knowledgeable and very nice to talk to. I really appreciate how quick and easy he process my loan. Texell gave me piece of mind knowing I was already approved and avoided the haggling with the dealerships. Thank you so much!”
“We cannot be happier with the service that we received with the purchase of our "new to us" car. Kelsey was extremely attentive to our needs, and was very quick to respond to our texts, e-mails, and calls. We are greatly appreciative of her help. Great service, Great people!”
“Every time I walk into the WEST ADAMS Branch I am greeted with a warm smile by Kendra and the loan officer Bethany is very knowledgeable of any questions that I may have. I always leave out reassured. West Adams team is always #1 in my book.”
“Went to the drive through at the 31st street branch after we could not get customer service on the phone. Chameika was AWESOME. She took care of what we needed and was very professional and friendly! Thanks, Chameika!”
“Michael is amazing! Best of the best! He has been our Texell contact for many, many years and he is always professional, and gets us taken care of in an instant. He is always willing to offer suggestions to make things easier and a better financial route! We highly recommend Michael!”
“Today I went into PNC Bank Temple South Branch in hopes of exchanging a torn half of a $5 bill; Potentially worth more than the $3 I have to my name. A wonderful lady helping me, informed me that there was not quite enough of the bill for the bank to be able to exchange it. Hopelessly, I asked about any other options as far as me contacting the federal reserve. Without hesitation, this heavenly woman offered me $5 out of her own pocket. When I told her how much that meant to me as it was all I had, she offered me another $5 and insisted I accept it. I desperately needed her kindness today and will use the $10 with so much thankfulness. God Bless this wonderfully kind woman.”
“20 STARS????????????????????go out to (alphabetical order);ANAHI, DANA, LESLIE, REBECCA,and TASHA for beautifully facillitating me in the lobby yesterday (May 3, 2023) by laughing sincerely at my corny jokes, and attentively learning theJujutsu-moves I showed them to protect themselves from any hoodlum that had best NOT ever mess with any of them in my presence!”
“Ganelle and adela has been very helpful and very professional in the process and attentiveness of the loan . I apreciate everything that has been done and forward to doing business you all at texell thx again”
“Yes they've always been good to me and I appreciate their help and today I really need their help because there's things going on with my bank account and my mother's and I need your help very badly and for some reason they don't have a phone number here for me to call him at this branch and I don't understand why people let the Belton Walmart don't have time for me and at the HEB ranch they know me and they take care of me all the time and I need to talk to them so you need to give them a better rating than what you're giving them thank you and God bless you.”
“It’s hard to get frustrated with a bank when they have very little to profit from the little but if money you keep in the bank. Lol. So, having a service minded heart, I grow disappointed with the banking service I receive pretty quickly. Well I stumbled on Central national bank, called in to see how to open an account with all this crazy covid. Not only did Linnea Reyes answer my questions, but she took the time to answer the questions she knew I would have as I navigated there website. True professional... Justin, in the drive though today was super pleasant, and extremely quick with cashing my check. Thank you Central National Bank for still believing in people... great bank, off the beaten path, 1/2 mile from academy. Thank you!”
Open 24 hours
4300 Airport Rd, Temple
Banks
“I have been with Extraco Banks for nearly twenty years and have never had a problem. I use the Downtown Branch and have always been impressed with the friendliness and helpfulness of everyone there. Yesterday, I went into the lobby for the first time since the pandemic started, as I needed to open a new account. Justin was the first person I saw and he immediately asked how he could help me. I briefly told him what I wanted and he went right to work on it while I was sitting in a comfortable chair relaxing. If he had a question, he would come over and quietly ask so that our conversation remained private. He made sure that all of my questions were answered and provided me with a folder of information about the account and transactions. I appreciate Extraco Banks and Justin!”
“Super friendly staff and it’s always a breeze getting in and getting out! Yane and the rest of the staff greet you promptly and warmly not sometimes but all the time!! Overall a great bank that never complains about giving me money?”
“Always have great service here, on a particular visit we had several lengthy transactions to accomplish. Skyla Milner was outstanding taking the time to explain everything. She still greeted and acknowledged customers coming in.Very professional and friendly. Really like this branch.”
“This branch is the bomb for getting your banking business or buying a car if you need a car these folks are the ones you need to go see they work like they are buying the car for themselves great crew”
“This is truly a great bank with heart! I think these days that's somewhat rare and hard to find.. I always feel valued and appreciated here... more than just a number - their interpersonal skills are top tier. Highly recommend for other people and businesses in the area”
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“I have received exceptional service from Stacy McGinnis. She has helped me open several accounts for our church and is always quick to respond to any needs or questions I have.”