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“Every single time I’ve been in this location the employees are so helpful and friendly!! Excellent service and they are super fast so the line moves very quickly!”
“Sherri helped me with my wedding invitations today. She was so nice, helpful, and patient. Definitely, a breath of fresh air compared to all of my previous post office experiences.”
“The people working at the window were so professional and polite. They packaged my items efficiently. Such a breath of fresh air compared to most USPS experiences.”
“Had to post 5 star rated treatment I received from a gentleman named Larry at Lake Dallas Post Office, he found and re-routed my lost mail. Many thanks for your kindness, especially as I was calling from England.”
“The workers at this post office are outstanding so very, very nice and efficient. it is very refreshing to meet people who like their job. So unlike our other Lewisville post office. Some of those employees go out of their way to be rude...”
“I just wanted to take a moment to give a big thank you to Remi at the post office for the outstanding service we received while walking in with a family of 5 for passports. From the moment we arrived, Remi was friendly, professional, and incredibly helpful. Hands down the best customer service experience I have had in a very long time.”
“Amazing customer service. I rushed there right before closing and they still took care of me. I was sending gifts back home and they were very understanding. Thank you so much again.”
“I come from Carrollton where Josey USPS manager refused to assist with a forwarding problem so truly appreciate how the staff here is so attentive and keep the line moving. Doesn't deserve the rating it has based on mail service, not this location”
“I will only speak from my personal experience. USPS Flower Mound has been very helpful with my packages being lost or delivered to another residence. They follow up promptly and I appreciate our delivery person. Our packages are delivered to our doorstep with proper care when the weather is horrible. When I visit the post office, lines can be long but the employees are pleasantly nice. I haven't had anyone rude to me or I haven't experienced it. (and I would send out a lot of packages). They work very hard with insufficient staff and just wanted to say we appreciate you.”
“I had an issue during my visit to the post office, and I want to recognize Ishan for how he handled it. Instead of brushing it off or sending me away, he took the time to listen, understand the problem, and find a solution quickly and kindly.
He went above and beyond, and his calm, professional approach made all the difference. It’s rare to come across someone who truly cares and takes pride in their work, but that’s exactly what I saw in Ishan. His kindness and problem-solving turned a stressful moment into a great experience. USPS is lucky to have him!”
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“This USPS is not too busy and provides locker service too. There’s a US passport service center also with photo facility. The staff is nice and provides all kind of postal services. There’s ample parking outside and the store is clean. We always trust USPS for all postal and shopping need with reasonable price.”