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September 2023 by Patricia Eikelman
We have been patronizing this business for 5 years and never had a problem especially when Daniel worked there. This past week, 4 of my husband’s new polo shirts were scorched badly all in the same place! Clearly from a steamer or iron!After Lloyd tried to clean the shirts again with no luck of removing the scorch marks and fading one shirt severely in the process!He told me that it was not their fault!Basically calling me a liar!I am very offended and really thought this cleaners was more reputable!Lloyd DID pay me for the 3 damaged shirts and told me to never come back again! He said people try to Cheat all the time! Implying I had! ErrHe also said initially for me to take the shirts home and let my husband decide! Really????So, I took my business down the street to a different cleaners and they were so nice, cheaper and a drive-thru!!Maybe Lloyd did me a favor!!?
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June 2023 by Heather Huff
Great serviceService: Special care fabric cleaning
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June 2023 by Waled Elsaban
RUN, THEY ARE RIDICULOUS!!!!! I dropped my pants for cleaning, and the old man, the owner, did not want even to apologize when I showed it to him. In fact, he slammed his hands on the desk as if it was not acceptable to blame him. They definitely do not know how to iron pants, and many times you would have two pleats.
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May 2023 by Pam Dukes
Don't go here. They are prejudice and mean. The guy refused to clean the same shirt they did previously. I took my white shirt to 24/7 and got my shirt four hours later and they were kind. Imagine that. Drive the extra 1.5 miles to 24/7.
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April 2023 by K Mart
I went on a non-busy Saturday to inquire about the cost to have my comforter dry cleaned. The lady I spoke to gave me a price and I told her that I paid a different amount on a previous occasion. So she called a older guy upfront to make sure the price was accurate. He quoted me $50 and I told him that's not what they charged me before. I asked him to look in the system, he just LOOKED at me and wouldn't budge. I asked him what's the problem and is he going to look to see what I paid previously. He had an attitude and said that prices are rising everywhere and so did their prices. I went to 24/7 cleaners and was charged $30. I WILL NEVER GO HERE AGAIN. YOU ARE IN THE CUSTOMER SERVICE INDUSTRY DUDE!!! PROVIDE THAT TO MAINTAIN LOYALTY!!!!!
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January 2023 by McCade Parke
It was epic
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January 2023 by Jaron Gibby
One of the nicest mortal experiences I've had in my life. They had nice, soothing music in the background, a Bible verse on the counter, and a very friendly clerk! It was also very good pricing for my 2 suits!
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December 2022 by Angelee Mantecon
I had 3 items one of which was badly stained. They went through the trouble of cleaning it several times and in the end it came out so clean. Considering the extra work they put into it, my bill was not very high, and they were super nice on top of everything. From now on, I will only be taking by dry cleaning here.
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December 2022 by Reading Rymer 1
I took my work shirt in to be starched and pressed but he told me it was too small for his machine. it’s a ladies size large button-up. i don’t get it, maybe he didn’t care for the company i work for, lol
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December 2022 by Dickson Nyarango
Good services.
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December 2022 by Michelle Gardner
Didn't stick to the price quoted. Dropped off my husband's jacket. The guy at the counter (who was nice) told me $35. When my husband picked it up, they charged him $50. That's half the cost of the jacket itself, goodness gracious.
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December 2022 by JV P
I read the reviews prior to choosing Freedom Cleaners.I called Freedom Cleaners, 4/18/2022, to ask if they could press my daughter's prom dress. The dress is brand new, with the tags still on from Dillards. I was told by whom I guess was the owner, that yes, this could be done. I told him I would stop by that same day with my daughter's dress.When I arrived, I was told it was $10 to press the dress ONLY or $15 to dry clean. The male told me it would be best to dry clean the dress. I agreed and asked if I should take the tags off the dress.....he said no they will stay on and told me to come Thursday, today at 4p.m. to pick up the dress. I was then given a receipt.I arrived there today, 4/21/2022 and I'm NOW being told, by the same male, that the cost is now $20 and instead of the dress being dry cleaned, it was only pressed?? I explained to the male, that is not what we discussed nor agreed upon per our in store conversation on 4/18/2022. It was $15 per conversation, at the time of drop off, and the dress was to be dry cleaned. He then kept repeating the same thing a few times. They also removed the tags. I told the male, per our conversation on Monday, the tags were to remain on. I expressed to him my frustration and that he was not consistent at all with what was agreed upon on 4/18/2022 versus today 4/21/2022.To make sure I clearly understood what he was saying, the dress was pressed ONLY. He then froze and said he was sorry......that he looked at the tag wrong on the dress, and it WAS actually dry cleaned????? Wait What? I'm confused now as just minutes earlier, I was told it wasn't dry cleaned. I told him again it wasn't good business practice for me to arrive and learn the cost, within 2 days, had changed. I paid for it, but I will not use the services again nor refer to them to others.It is a bad business practice to give one price at the time of drop off and you create a ticket for me, BUT yet I come to pick up my garment and you've now added another $5 to the cost AND for several minutes kept stating the dress was pressed only. The tags were pulled off although I was told the item would be cleaned with tags still attached.Business integrity and delivery is everything. I write MANY reviews (you can Google under my name to verify) about the services I've experienced at various businesses. I read others' reviews and make my decisions accordingly, then write my own review after each service.
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September 2022 by Ken N.
They always take care of my clothes very well. I would recommend them to others looking for reliable service.
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June 2022 by Laura P.
Very nice workers! Got my "new" blazer clean and smelling good. Had a smoke smell from previous owner, but they got that out and it's great now. Definitely recommend!
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December 2021 by Jason Brown
This place is awesome. They are always super nice and very professional. The price is very reasonable as well. I highly recommend them.Service: Alterations
