Back Down South Clothing Co. offers a selection of unique, high-quality clothing and accessories. Customers consistently praise the outstanding quality, noting the superb wader pants, soft shirts, and hats described as second to none and some of the best out there. The store itself receives compliments for its atmospheric interior design and comfortable shopping environment. A major highlight across reviews is the exceptional customer service. The team is noted for being polite, helpful, and more than accommodating. They provide quick and easy communication, responding promptly to issues and offering solutions like replacements or returns without fuss. The service process is efficient, with some orders shipping the same day and replacements arriving within days. This reliable and supportive experience ensures customers feel appreciated and plan to be repeat buyers, often stating they will order again based on the service alone.
Had an issue with a jacket. BDS responded quickly with two options for me. Ended up returning the jacket for a new one. Great communication throughout the process. The wader pants I received are also superb. Definitely will be ordering another pair. Also their hats are second to none great quality.
January 2024
I love this shop. They have top quality clothing. My boys have shirts that have been well used and still look like new.
March 2023
Quality of clothing and accessories have been outstanding! The hats are some of the best out there and fit great. I love how soft the shirts are! And the waders have been nothing but great! Customer service is always on point and some of my orders have even shipped same day!! I will continue to be a repeat customer!!