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October 2023 by Bhumin Shah
Checked in online and got late by few minutes before my name was out of the list. They didn’t entertain saying they no longer taking for the night!!!! While I reached at 6:05 pm and salon was not closing until 7 pm. I waited for 15 minutes and didn’t find anyone come and still they would not cut my hair.
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October 2023 by GD F.
Do not recommend. Do not go here. Do not waste your money. I had a coupon, from online. Apparently, that's how great clips sends out coupons. After I receive my haircut, I presented the coupon on my phone to the hairstylist. She told me she needed a barcode in order to scan it in. I looked up and down a coupon, and I did not see a barcode. She then told me next time I see a coupon on the social media sites to screenshot it.After paying full price. $21 for the haircut. I walked out to my truck and I noticed that the coupon did have a barcode on it. The coupon made the haircut $7.99. I walked right back into the store. This time the other hairstylist came to the register. I told her I was just in here and I was told that she couldn't scan my coupon because she didn't see a barcode. I showed this hairstylist the barcode on my phone. She said that she can't take a screenshot of a barcode. I informed her that the other hairstylist told me that she could. And that that's how I was supposed to bring my coupon in from now on. This hairstylist turned around to my hairstylist that did my hair and yelled, they cannot take a screenshot of a coupon and bring it in.So I said, fine, here is the coupon in the barcode that she said that she could not scan. It does not expire for another four days. Then the hairstylist told me well. We can't re-ring up a haircut after we've rung it up and add the discount. I didn't ask to speak to the manager or the owner. If they're not here, can I get their number so I can call them later. She told me she did not have the owners numbers or managers numbers. Takeaways aways:In other words, they made a mistake, but we the customers have to pay for it! They will tell you whatever they need to tell you to make sure they don't have to apply a coupon. And if there's any kind of emergency, they have no idea who or how to contact management. They lost a good long time customer today. Not just over the $13, but the lack of integrity.
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October 2023 by Talulah
Love Abi and Stephanie..They make it so enjoyable
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August 2023 by George Kumpe
Fast and friendly service!!
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August 2023 by Anuj singh
Nice job done. Staff was qwesome!!
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August 2023 by diana garcia
Great Shop, just not consistent with the same employees. When you find one you like, they are not there 2 month later when we return and we have to adjust to a new hairstylist. Would be nice to go back to the hairstylist we loved before. But overall it's a great shop in the LH area. We'll back in a few months, thank you Great Clips!?♀️?
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August 2023 by Rebecca Turner
They did a great job on the girls hair and they were very nice thank ya'll all
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July 2023 by Angela J.
Horrible experience.I took my 13 year old daughter to get a trim. It turned into a butch job. She had curtain bangs which ended up shorte bangs ( the stylist took at least 3-4 inches off) . The back was so jagged (when we ended up going to another salon . She had to take an inch off, to make it straight).. .. they would not give me my money back. I ended up taking her to another salon in hopes to get her hair fixedI do not recommend lady's going to this location
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July 2023 by Amit Gupta
That is complete immoral to say that the store timing is until 5pm, store banner says that it is open. But when you walk inside the store then you say that you have to be in store 30 mins before closure.Then GC should rather update on the store timing. You don't know how hard the customer would have traveled to get the haircut.This 1 Star is for the associate who was willing to take in but the other lady associate started talking different.I am posting this review well before 5pm in front of the store at 4:47pm
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May 2023 by Michael Lutz
Wait times are always too long.Service: Haircut
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May 2023 by R J
This is the best Great Clips i've been too. The staff are all super friendly and the in and out time is very reasonable. I appreciate everyone who works there as they have always gone above and beyond every time i've been there. It's an amazing location that has made me a repeat customer since they've opened.
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April 2023 by Karlyn K.
My family has been coming here since they opened. Staff are always pleasant and listen to what you want. They have increased staff which means wait is better all the time. This has become our go to for hair cuts.
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March 2023 by Jake Collins
Wonderful and has a sense of humor
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March 2023 by Nicole Butler
Very fast and friendly service. They did a great job on my son's haircut.
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March 2023 by Kumar V
Have been going to this saloon for quite sometime and never had issues, today faced a rude staff, received a msg to walk-in in 15 mins, but was late by 2 mins which is still 8 mins prior to closing. She didn't let me in, if you don't want to accept customers until the closing time, then change your closing time or let customers know well ahead about this rather closing door after reaching saloon
