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August 2023 by Curtis Vo
I’ve been to Walmart now for many years and have had zero issues until recently. When asking for a tire balance and rotate, as well as an oil change, they broke my tire sensor and didn’t tighten the screws on my engine guard all the way. The engine guard got loose during my trip to Austin, and I had to call roadside assistance because I couldn’t drive with it dragging across the ground.
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July 2023 by LIBIN MATHEW
Unsatisfied customer service.Today morning I went to Walmart auto care center at colony for flat tyre its in front passenger side and employee told me to change driver side tyre is bad he try to change new one I sow he doing wrong work and told him flat tyre is in passenger side he said any way you need to change tyre .. either he didn't look at tyre if he can repair or not.. he was forced me to change tyre so I ask can you repair it he didn't listen me .. so at that time I follow him flat..Finally I ask him to give my old tyre back ..Am adding my old tyre pics with .."I dnt know why the employees have an insensitive for changing tyres"...
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June 2023 by Alicia Bryant
My two front tires were bald and I needed new tires. When checking me in she asked which two tires I told her the front ones but how I know they will place the new ones on the back. She asked if I wanted a tire rotation and I looked at her crazy and said no because everybody knows new tires go on the back. I just figured she didn’t know what she was talking about because she is not a technician. Red flag number 1! When my vehicle was ready I noticed that the tires were on the front. I questioned this and the technician tells me I didn’t request them to go on the back. I’m like if you read anywhere they go on the back! He proceeds to tell me about how we were in Texas and it didn’t matter where they go because we are not in a wet/snowy area! So now I have to go somewhere else and have them rotated. I also asked if he measured the thread on my back tires and he said no. Will definitely be speaking with the manager. Unacceptable! This was the automotive center in the Colony WalmartService: Tires
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April 2023 by AR Shariff
Absolutely wonderful experience in Walmart auto care in frisco , Tx on eldorado parkway .. my contact mr. Christian made it a more enhanced customer experience for getting my car battery replaced ..
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March 2023 by Nitro (Nitro The Motorcycle Guy)
First of all I came in on a Monday because on super bowl Sunday every place was packed. These guys were courteous and extremely fast that is literally the fastest oil change I've ever seen and they did everything!Not to mention they even reset the Chevy Silverado oil change indicator which no other shop ever does!Thank you for exceptional work today!Service: Oil change
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January 2023 by Pat P.
Love the home delivery service
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January 2023 by Amina Anwar
I would not recommend going to Walmart tire. I came to this place 3 months ago and got all 4 tires replaced for my car. Just recently I discovered, one of the tires had 3 bolts missing. I’ve been driving my car with missing bolts for more than 15 days. I didn’t take my car anywhere else after I got the tires replaced from them. I went to Walmart to discuss this situation with them, and they didn’t accept their fault. Instead, I was told by their employees to go to O’Reilly and buy the bolts and they’ll fix it for me. They expected me to drive my car with 3 missing bolts in a tire. Once I bought the bolts back to Walmart, I asked to speak with the manager. The manager didn’t even bother to come outside to speak with me and instead relayed a message to one of his employees “we will check the camera and will get back to you tomorrow”. It has been 3 weeks now and I’m still waiting to hear back from the manager. The manager's name is David Cortez.Service: Tires
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December 2022 by Troy D.
Bunch of screw ups here. I've really never had a problem with Walmart's auto service for oil changes, but my car has been sitting here well over an hour, and has been "next" for at least the last 45 mins. Definitely won't be back here.
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August 2022 by Pamela Washington
I live right cross the street from this Walmart and I tell you what at least they must be treating their employees right because they are the same ones that been there and they're very knowledgeable and helpful and getting your car in and out
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August 2022 by John Mcconnell
Very fast and helpful. Saved a bunch on my new tires.
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August 2022 by Sylvia Thornhill
Great customer service and great repairs
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August 2022 by Kevork account
Ive been to this Walmart several times in the past to get my oil changed , not once have they ever refused me service but today they did , they said they didn't have oil filters for my vehicle and when i went to buy one i saw they had the exact oil filter for my car. This walmarts customer service is very unprofessional refused to give me service and lies to their customers, Very disappointing will not be coming back the employees attitude are terrible and disrespectful as wellService: Oil change
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August 2022 by Audrey White
Turned me away at 6pm when they closed at 7 and all I needed was a tire patch. Ran over to Firestone and they handled it for $30 in 15 min.
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August 2022 by Aditya Gokhale
Friendly staff..! Let me know upfront that it’s gonna take time and let me decide if I want to wait or check later.Better than making me wait for hours for a stupid bulb replacement!
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August 2022 by Flower Love
Great customer service and quick service. The price for sintetic oil for our 2015 Nissan Sentra was under $50 — everywhere it was more. They use pennzoil.. I highly recommend this Walmart Automotive Service Shop.Service: Oil change
