Tire Dealers in Lewisville, TX

“We came across Acute Auto Care while looking for a company to polish out a sun damaged and faded lens, on our Acura. Chris and his team did a perfect job, at a great price. Their operation is professional and (for those waiting) comfortable. They specialize in Japanese import vehicles. Chris’s dedication to customer service has made us new customers. Try them. You will not be disappointed.”

“Went here for an oil change and state inspection. Jesse helped out and was very informative and patient. I was very impressed by the service and customer service. I did not feel rushed or feel like he was trying to add more services to make more money. I was given a full report of parts on my vehicle that had photos to show me the current condition and when they may need changed. I was given a quote on how much it’d be and I feel it’s a good heads up on things to watch out for. I was really impressed, and as a female it’s hard to know when you're being pressured into getting a service or if it’s actually needed. I felt everything was straight forward and honest, no games were played. Thank you for the great service, I will be back.”

“My husband stopped by because our tire kept going flat. They made sure, with the kindness of their hearts to replace our tire for free. We are homeless and struggling, these are good hearted people and they do their job right!!!”

“I don't even know how to properly express how amazing this team is!
I was without air conditioning for 5 weeks and slowly dying any time I had to drive my car. There was another mechanic that I was trying to work with, but their prices were fluctuating all over the place and I couldn't get a straight answer from them. On a whim of desperation one afternoon I scheduled with Driver's Edge and they got me in the next day, they were straight forward with their answers and their prices, and they fixed my car in a day and a half!
They basically saved me from being slowly killed by the heat and I highly recommend them!”

“Eric was very professional and was by far one of the best service representatives I have had in a long time. He helped me with my vehicles' various issues and made sure my wife remained safe on the road. This is a place I will definitely recommend to my family and friends in the future. This is a great, respectable team.”

“Came down to Lake Dallas buy a camper and discovered it needed all new tires. Called Porter’s and they had a huge stock of exactly what we needed. Came in and they put on 6 new tires and a spare within about an hour and greased the axel bearings as well. Great service and we were happy to find them on short notice before our 4 hour drive home!”

“This discount tire is absolutely the best. They were fast and efficient. I had three tires that needed to be replaced and from the time the service guy came to see me. I was in and out in 30 minutes!! Now that’s good customer service and I really appreciate this location.”

“I recently was recommended to drop off my problematic 2018 Expedition, by a service advisor at the Richland Hills location, due to 3 months backlog. I was pleasantly surprised that the Lewisville location was able to diagnose and repair my overheating issue within a week. They even delivered my vehicle back to me in North Fort Worth, saving me a couple hours of driving. Unfortunately, they brought it back to me with a check engine light. I diagnosed it myself and determined that in the rush to get it out the door, they forgot to hook up a PCV hose which threw a code in the attached picture. I texted this information to my service advisor and never received a response.

Update: Sean, the manager over the service department at this facility called to understand the situation and to make it right. Sean is reimbursing previous expenses for a misdiagnosed overheating issue and assured me that the quality control would be drastically improved at his service center, as well as the level of communication between customer and service managers. I believe Sean will do the right thing and in good faith, I am raising this review from 2 stars to 4.”

“My wife "stumbled" across Mike's Tires when we were looking for tires for our Ford Explorer. I went there to get quote and was shocked at their low prices (about $500 less than the other stores we had gone to). I paid for (4) tires and they were there the next day, ready for installation.
When I returned for the installation, they got me right in & were done in about 30 minutes.
Great Service at a Great Value!!!

Highly recommend Mike's Tires!”

“Best mechanic ever! Prices very reasonable and he is so kind and always willing to help, also work done in the same day. A friend recommended him and I'm so happy to have found him. I would give 10 stars if I could.”

“I was in a terrible jam last night...had a blowout on MacArthur, and it was before the 6 p.m. closing. These service techs were excellent. They put up with me being flustered after an already tough day..and did an outstanding job on my tire! I will be back...cannot say enough nice things about these guys!”

“Guys were great, stopped by and they got me right in. Rotated tires as I always buy from NTB for no cost as usual.
I needed some shocks and they let me know and quoted a good price.
I always go back to NTB! This location is great!!”

“If you're looking for an automotive shop that has trusted mechanics who truly care about your vehicle and provide the absolute best customer service, I strongly recommend going here. My family and I have been taking our vehicles to Hamm's for years, and we've always had excellent experiences. The staff is very friendly, always on point, very professional and have always done superb work.”

“The store is clean, they have Excellent customer service and a super knowledgeable staff, Jose helped me get up to date on my maintenance calendar, he’s the man in my book.”

“I love coming to Salazar’s Tire Shop. He’s always available and quick. Make sure you bring cash. I would much rather spend my money here then at any chain tire shop. I know I’m in good hands ??”

“Very good service, professional, affordable and convenient hours. I recommend these people for sure. Very friendly. They got out of their way to make sure you're satisfied. Ask for Juan.”

“If I could give this place a 10 stars, I would 100%. I have never met someone so customer oriented. We told him what we wanted and he exceeded our expectations. We got a 2 inch lift and new tires + wheels, when he placed the wheels on it, it rubbed against the mud flap when he said it originally wouldn’t, so he fixed that for us for free. One of the best places to get your tires done”

“Vehicle arrived as advertised. Owner extremely helpful in having the car transported timely, easy financial transaction, best long distance purchase ever., he even went as far as recommending a classic car insurance company. Would definitely do business again!”

“So fast and efficient! Walked in with a suspected dying battery. They got my battery test done in less than 5 minutes and then replaced my battery on the spot without any wait. Very grateful!”

“*UPDATED* The Store Manager and her assistant did a fabulous job at turning our recent negative experience into a positive. I look forward to continuing business with Lisa and Julie. After a good conversation; they listened, we all got on the same page and they immediately took action to ensure we have a better experience and walk out as a happy customer!

This location has gone way downhill and does not have ANY customer service, especially to those how have been customers for over 15 years. There's a reason we took our fleet business elsewhere and only use this location for tires. Management and employee turnover is at a high for this location. ALL of the ladies in this location need a class or two on customer service and how to treat long term customers. Also, we were notified that Firestone does NOT add any car repairs or maintenance to CarFax. The office is also really dirty and sloppy. They've lost a lug nut on one of our cars (now unsafe), they dont lock vehicles (so take your belongings), they are not PCI compliant by taking the credit card over the phone when i want to send an employee to get the card as we refuse to have a Fleet account due to their lack of professionalism and years prior keeping our credit card number in their personal wallet. Yesterday at 4:15pm they refuse to give me the keys to give to my employee as i'm standing there to pay = they say its policy to wait. I get policies but use common sense, we have a 18yr rapport running here (over $500,000 spent at this location specifically) and its 100 degrees outside. They are very rude, they took until after 6pm to call us about the 1 tire repair that was dropped off in the morning at 9:10am. The following morning, we said to go ahead and do the tire, first tried charging $174 plus tax for one tire on a corolla, i asked for a lower one and she gave me one so clearly trying to tell customers off the bat the higher price, probably bc this store is suffering. Briana told me it would be a few hours but it took another 6 and just sent an email when it was ready, not even a phone call. Literally NO cars were in the garage so the 5 to 6 slots they have were empty, why did it take almost 2 business days to get ONE tire?”

“Very good service from the guys, especially Fernando, very efficient, oriented and fast. They also have good prices.
CONGRATULATIONS. I WILL CONTINUE WITH YOU.”

“All spots were full when i arrived but they took care of the customers quickly. Within 5 minutes i was in a spot and had told them what i was needing (2 used front tires/ 27565r20). They showed me the tires available and a price and began the work immediately. Tires were put on the wheels and on my truck in less than 30 minutes. Steady stream of customers for the time i was there. No nonsense. Quick work. They get your tire needs taken care of. I appreciate their hard work. I would recommend this business.”

“Visited Monday 7/22/24.

Outstanding customer service. Ivan and J was very helpful and professional & took care of my car and a sticky situation for me.

Story Time:
I have previously gone to Costco off of Dallas Parkway to tried to get my tires rotated on Friday 7/19 but during the visit, my wheel lock key broke; so I was told to go to my dealership to either get another wheel lock key or get my wheel lock removed and changed the lug nuts.

I revisited Plano Costco Sunday (7/21) after replacing my wheel lock keys. My wheel lock key got broken again. Javi was the one who checked me in and Ernesto was the one who spoke with me about the situation. He told me that because it continued to happened, they believe whoever serviced the car last torqued it on too tightly and asked me to go to them to get reimbursement for my multiple wheel lock key purchases & my wheel lock removal when I go get my tires rotated. Ernesto said that they will connect with the Lewisville tire center to notify them.

When I came in on Monday. Ivan had no idea and found it unfair that they are responsible for a mishap from another shop (which I completely understand) so I called Plano tire center to ask them if I can go back to them to get reimbursed. When I spoke with John on the phone on Monday 7/22. He said that they would only reimbursed me half since they “didn’t do it on purpose”, to which I found it silly, I sure hope yall didn’t make me made multiple trips on purpose. He was only taking half responsibility. It was like taking care of a customer half way… It wasn’t about the monetary value that was important; it was the customer care.

Thankfully Ivan and J and team helped me out so I wouldn’t have to go get my 1/2 reimbursement from Plano (& make another trip?)”