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October 2023 by Dirk Reader
First time I’ve ever gotten my hair colored. It turned out great as it wasn’t such an enormous shift. The change is noticeable but yet subtle at the same time. Exactly what I wanted! Julia Cate was fantastic!
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October 2023 by Alex Cochran
I’ve gotten two facials at the Salon Professional Academy and have so enjoyed them. Pearl does a great job at making you feel relaxed, pampered and nourished. She’s very knowledgeable. It’s pretty busy the times I’ve went but even with being around others in a room I can still relax and enjoy the treatment. Plus you cannot beat the price!
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October 2023 by Tomy Reynolds
I thoroughly enjoyed my facial! Taylor F was very professional. She also explained each step & what to expect which put me at ease. Very relaxing!!! And my face looks & feels wonderful.
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October 2023 by Logan Bowling
I had an appointment with Jillian for a back facial and eyebrow wax. My experience was relaxing and amazing! As it was my first time getting an eyebrow wax I was nervous but she reassured me that it wasn’t painful. After my first eyebrow wax and back facial, I will definitely be coming back for more with her! 10/10 would highly recommend to anyone!
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October 2023 by Melissa Caughron
I've waited a week and a half before posting hoping that at least the customer service end of our issues would be taken care of, but sadly they have not. To start from the beginning, we got there 5 min early and waited until 35 min after our appt time before someone finally approached us and said they didn't know what happened but that Liz was booked and busy and wouldn't be done anytime soon and they talked us into someone else doing my daughter's hair. After 4 hours total being there we were over charged and they weren't able to refund us the $20ish difference. They offered us a credit but we are tight on money and don't live close so I asked for a refund instead. They said someone would call the next day to process a refund. Someone called while I was in class and left a voicemail saying they were a student calling on behalf of an educator and that again we'd have a credit to use. No mention of the refund I had requested. I called back the following day and was told they were taking my information down and giving it to a "manager or someone and they 'hope' someone would call me back" the following day. No one called. As a science teacher I love giving students hands on opportunities in a place like this. However, the lack of customer service being taught is disappointing. To top it of off my daughter's hair is the same color she went in with. Green shirt photo is before. Gray shirt photo is after. No color change. No highlights. My daughter was really disappointed as it was a treat for homecoming. We weren't looking for perfection, but at least some noticeable change. I should have asked for a full refund, but didn't and would have settled for just what I was overcharged. Now we'd really like a full refund.
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October 2023 by Alice D
Today I had my roots highlighted with Sky and she was excellent. Professional, communicated well, told me each step of the process and worked in a timely fashion. Hillary, the Instructor, was so helpful and offered clear suggestions.I love my hair. I made another appointment for next week.Very resonance prices! Students are at different levels and highly supervised.A great and experience.
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October 2023 by emily clements
I’m so sad to see that Gracie is graduating! I have loved coming to see her during her year there. she is absolutely amazing! Ms. Marty, and especially Ms. Amanda will be so missed too! They were always so helpful when Gracie had any time of question or concerns! They never hesitated to make me feel so comfortable. Going to miss seeing all 3 of their beautiful faces, and their amazing personalities!
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September 2023 by Amanda Arzola
First time coming to the salon, the student I had took way to long to do a cut and blow dry. When I arrived there was a graduation, it was really loud, not really knowing what was happening until my stylist told me. The student had to leave several times to find her instructor. It would be nice for instructors to periodically check on students verses these students hunting someone down. I think I would definitely come back, again it’s a school and the students are learning. It would be nice to see if the customer walking in is there first time and get a heads up of what to expect.
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August 2023 by De Heath
I had Kate Jones, she was amazing, she waxed my eye brows they came out looking fantastic. She was so sweet and great to talk to as well. HIGHLY RECOMMEND HER
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August 2023 by sophia muster
Ive gone here a couple times to get my hair dyed and cut and just about everything. The first time I was skeptical to get a haircut from people who were learning, but they always do an amazing job. My new favorite place to get my haircut and dyed.
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August 2023 by Lucy Thornton
I had a great experience. Ivy is my daughter, so I’m bias, but I think she’s doing very very well! I liked the instructor a lot. The atmosphere was relaxed and it was fun watching all of the students with their fun hair colors.
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July 2023 by Marvie Nunez
I’m a current student at TSPA and my experience so far has been good for the most part. The friends I’ve made have been great and we always rely on each other to get through the stressful days.I do wish our kits came with better quality tools, especially tools equipped to handle textured hair since we do have a big clientele for it and our current ones don’t get the job done as well as the client expects, but we do our best.I ended up buying a lot of my own kit so I could practice on my own mannequin at home, since we’re not allowed to take our kit home as well, which I don’t love - and the dress code could use to be updated to reflect the trendy industry we’re a part of.My team leader Jess has been one of the most amazing instructors and always knows when we’re starting to get burnt out and goes above and beyond to make sure we feel comfortable in our skills and will show us in detail how to perform a service if we’re unsure which we all appreciate and she’s been one of the main reasons I’ve chosen to stay at this school.Ms. Amanda is always quick to remember all of the night time students come after full time jobs and is always understanding of that and really helpful when we have questions or need help with a guest, and her makeup class was incredibly helpful and has changed my makeup game for the better.
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June 2023 by Becca
Aleese did a great job on my cut. The salon is beautiful and clean and the staff is friendly. My cut cost only $15. Take cash for a tip !
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June 2023 by Windy Jones
Cassandra did amazing. My full set of highlights took some time but the end result was great. we had to tone my hair twice but it came beautiful. it still feels healthy and shines!
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May 2023 by candace cannady
Very pleased with my color and cut received. As with most blondes, going darker takes some getting used too. My hair lightened after a few shampoos and took on the final shade. Good blending with my roots. Haircut was great. After a mask treatment, hair was soft and shiny again.
