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November 2023 by Taylor Rych
Sitting outside my place of employment, during our business hours, parked across 3 parking spots and littering; sad man
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August 2022 by H Watson
Your driver's don't use blinkers when changing lanes or turning, driving dangerously and ignorant of other drivers on the road. Never used this company, won't be recommending it now
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May 2022 by Hayden Watson
Your driver's don't use blinkers when changing lanes or turning, driving dangerously and ignorant of other drivers on the road. Never used this company, won't be recommending it now
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April 2022 by Mike U.
Hi Rob, I just wanted to drop a email to you real quick and if you could pass this along to the proper person which it sounds like it would be your dad, that would be great. I want to let you know that your guys were absolutely fantastic to work with today. They were here one hour earlier than what you guys proposed to me and they did nothing but work straight through the whole time without taking a break or lunch. I think they finished up around 3:15 Now this is customer service! Just to get the customer's job done! I also wanted to reach out to you and let you know that I'm 100% satisfied with the job they have done and I hope to send some business your way in the future. If you could just extend my Thank you to the three guys that were here at my house I would appreciate that. 100% best customer service from a Granite shop company I've ever had! Respectfully, Mike Utterback Facility Engineer Scheels All Sports The Colony Texas 75056
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May 2020 by Molly Dobbins
After calling around to several places for prices on a small custom cut piece of granite, I called The Granite Shop, and I am so glad I did! They were able to cut exactly what I needed using the template I provided for a very reasonable price! The quality was excellent and everyone I spoke to there was helpful and friendly. I will definitely call them first the next time I remodel and need granite.
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February 2020 by Omar Reyes
Is there anybody at the shop right now on Saturday???
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April 2019 by Blue Heron Landing
I love my granite recently installed! There was a slight mix up on my order, but the Granite Shop quickly rectified the issue and worked fast to get my granite installation finished within a couple of days from my initial appointment! Despite how busy they were. Very important to work with a reputable, professional company, especially when an issue arises. The price was right too! Good quality work on install. Thank you! Michele C. Wylie, TX
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April 2019 by Barbara Hodge
This company did granite work for a remodel of my entire home. I was very pleased at the time with their price and their installation team. About 18 months later, one of the sinks fell in a guest bathroom -- a room that had probably been used maybe 10 days in that 18 months. The undermount sink literally just detached from the granite and fell in to the plumbing. I called them to get it repaired and, since it was more than a year since installation, agreed to the price to do the repair. They told me I had to detach the plumbing. I called contractor to get that done. When they came, they did not call as promised. I only knew they had come because my house cameras showed them in the driveway. Our appointment was for the afternoon and they showed up in the morning while I was at the hospital visiting my husband who had a recent lung transplant. I called the shop and they estimated that the team would return that afternoon sometime after 2. I called around 3 pm. to verify i was still part of the plan and the time was updated to 5-6 pm. I got home around 5 pm to be sure I didn't miss them. They arrived around 6:40, again without calling ahead, and did the work. The next morning I received a call from the shop saying I owed another $50 because the plumbing was not properly disconnected. It was already disconnected, a simple unscrewing of a connection, done by hand. But the crew insisted that they had had to do it themselves and that it had cost them extra time. Hence the $50 bill. I find this unethical and dishonest. I had already made an appointment to have them come and measure for a powder bathroom I am remodeling. I have cancelled that appointment.
