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October 2023 by Corey N.
It's a storage place .. kind of have to fish for a decent price but that's anywhere
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January 2023 by Vonnie Meisenheimer
Most excellent staff here. Very friendly and helpful. I'd do business here again. Thank you Andrew you went above and beyond.
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December 2021 by Mark KUBENA (Bean)
I had an issue online, called and said go the next day and they would know. So I went and the guy was not sure who I was, then brief look at notes, I was in a hurry, had to get back to office 5 minutes away and now down to 10. In seemed like mere seconds I signed, initialed, handed card, and walked into office with a minute to spare. Thank you.
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August 2021 by Barbara Jean
At your own risk!
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October 2020 by Carlos R.
I have used many self storage facilities and this Securlock has BY FAR the worst customer service. I only needed this storage for a couple months because me and my fiancé were getting our first place together. I made sure to let the manager, Sarah, aware of this and explained how I wanted a prorated rate for September since I only needed the storage for 9 short days of the month. She was happy to help and explained how to get the prorate. I followed her instruction and when it came down to getting the prorate Sarah left the company and I was left in the unconcerning hands of Jamel and Kenneth. Jamel said "Even if I wanted to give you a prorate I can't", well Jamel even if I wanted to give you a 5 star...I can't . Kenneth said he can't prorate me for the month but he can give me a free lock next time I rent with them....I already have a lock so that doesn't help in any way. There is no corporate assistant to help with any dilemma at Securlock, so if you're considering renting a self storage save yourself from future headaches and rent with Cube Smart less than a mile away.....I wish I would have.
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September 2020 by i Rob
Laid back experience. Home away from home. Alone togather.
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February 2020 by Mercy Avalos
This place is awesome. Sarah is very sweet and has great customer service. She even gave us a free moving truck for 1 day. Great experience. ❤
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February 2020 by Justin Case
Sarah was so helpful in finding us the right unit for our size and location needs. Sweet girl and it was a pleasure doing business with your company bc of her. -Mrs&Mr J
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February 2020 by orders 834
Great customer service and clean, nice units. Highly recommend!
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November 2019 by Shii Pawin
I was there yesterday, i forgot to write review. But i need to because of one employee Jamelle. He went above and beyond to make my experience the best. Helpful and cordial. Thank you Jamelle!!
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November 2019 by Nathan Thomas
Ive been to a lot of storage facilities and Ive never experienced such great customer service in my life witch I truly appreciate.
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November 2019 by Sherry Justice
Paid more for air conditioning units... keeping the air on 80 degrees in the middle of Texas heat is NOT air-conditioning
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November 2019 by Nikki R.
The staff is nice and I'm not sure the young lady who helped me when I went but I like that she remembered me! It makes a customer feel good to be remembered. Moving is never a great task but if u needing a storage this is the spot! They even offer a truck with the moves so it made it even better! I recommend this spot!
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August 2019 by Dave Seal
Great experience. Sarah is awesome. This place checked off everyone of our needs and was in our budget. Thanks!
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August 2019 by Trivotal Trade
The facility is excellent and the prices are great. Sarah was professional, efficient, and courteous. The sign up process was easy and quick.