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February 2024 by Jessica Blake
Matthew was incredible helped us find the perfect bathroom vanity. Would absolutely go back.
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February 2024 by Humberto Pineda
I have 100 Days waiting for my Doors. It's just excuses and change of Delivery dates. My project is completely stopped. Gabriela was the one who made the sale to me, she was very kind. The problem only started with the delivery Inventing that I am Disrespectful. How important it is to read the comments. 100 DAYS
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February 2024 by Farhan Ali
Had a great experience working with Jennifer. She is very knowledgeable, patient and easy to work with. Custom cabinets aren't straightforward, it needs a good designer who will listen to your needs and guide you through this process. We love our cabinets and highly recommend Jennifer and Seconds & Surplus!!!
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February 2024 by Justin Lester
Great people! Helped us find perfect doors!
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February 2024 by G G
Corbin and Gaby gave us excellent customer service. We can’t wait for our doors to come in.
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November 2023 by Lindsay Other Email
Seconds and surplus absolutely killed it for our kitchen remodel. Jennifer in the design department was awesome! She helped us design and troubleshoot our layout and gave exceptional customer service. We also bought multiple items like a door, sink, as well as cabinets, and they were all high quality and looked great. We’ve received tons of compliments on the high-end look and quality of our cabinets and it’s all thanks to Jennifer and seconds and surplus!
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November 2023 by MSH God we trust
Decent stuff at decent prices. But be aware everything I’ve bought here always has some kind of damage. Really picky clients I wouldn’t buy here. If you do take out of box and inspect really close
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November 2023 by A Woodyard
I had a great experience purchasing cabinets for a DIY project. Corbin was amazing to work with and very helpful. I had to return the 1st set of cabinets because they ended up being the wrong size and He was extremely helpful with the exchange and return process. Will definitely purchase from here again.
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September 2023 by Mrs. Comeans
Excellent experience. Corbin at the Lewisville/Colony location helped me out for days! I had him doing all sorts of math calculations for me. He gets 5x10+ stars from me! ?♀️ I will definitely shop here for my next load of cabinets, doors & more. Good prices. Nice quality. Great customer service. 5 stars all around! ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Tonya Branch
Seconds & Surplus has excellent customer service and quality materials and products. I had searched several places for kitchen and bathroom cabinetry. None of the places I visited could compare to the excellent service I received from Seconds & Surplus. Seconds were informative, reasonable and most of all LISTENED to what the customer wanted. Seconds were prompt and on time, supplies came ontime. Everyone involved called and followed up with me before and after work was complete. They made sure everything was going accordingly and most of making sure I was pleased with everything. This was the BEST experience I've ever had far as having work done in my house. I would recommend Seconds & Surplus for all home renovations. Jennifer, Alexis, Krissy, Chris & Jana, and Jonathan are by far the BEST team ever to work with. They were AWESOME!! I absolutely love my kitchen and bathrooms!!
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August 2023 by Kelsey Shilling
Had the best kitchen design experience with Jennifer! She was so nice! And you can tell she had a ton of experience with the computer program they use and what looks good! I can’t wait to order my cabinets!
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July 2023 by Frederick Mccowan
First of all I like to say that we went to four different Home Depots and two other Surplus hardware stores before we discovered Second SurplusWhen we got there we ran into Jay Howard, the guy was fantastic he was very knowledgeable on EVERYTHING!, he helped us and he listened to our situation and concerns. He waited until we finished and he was an excellent person to deal. He showed us all the different varieties of doors with the listed prices. He was just outstanding, very patient and professional person. I'm telling you if you're looking for a great deal and sale person that knows what he is talking about. Look for my man Jay Howard at Second Surplus cuz he was great thanks.
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June 2023 by Vicki Dunkle
This place had everything I need from lvt flooring to marble and tile flooring and wall tile, countertop to kitchen cabinets and bathroom cabinets ..glass shower doors, French doors, ornate glass and front doors, windows, bathtubs, sinks and glass shower doors! Remodel heaven!
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April 2023 by Jerry Osterloh
Worst buying experience I have ever had. Ordered 2 doors, they came in 1 1/2 weeks later built wrong, waited an additional 3 weeks to get them built right. I wouldn't recommend them. Better doors cheaper in Addison on beltline at the Surplus there.
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March 2023 by Carol Faulkner
I purchased a 72W bathroom vanity and when it was delivered we removed the packaging and saw that the vanity was damaged. I phoned the store and was told I needed to take pictures and send an email to the Store Manager, Randy Hague. Since I had not been contacted, I phoned the store the next day and was told the Store Manager was not in yet. I am now entering day 3 without any contact from the Store Manager. If you are wanting customer service and a company that stands behind the products they sell I would advise shopping elsewhere. I read other comments and saw the same lack of communication and response time I experienced. I had to pay extra to use a third party delivery company since the vanity was too large and heavy for me to handle on my own. And if I want it returned I have to pay AGAIN to have it delivered back to the store? Go shop elsewhere. It is not worth the hassle shopping here when the Store Manager is obviously not interested in customer satisfaction or customer service.
