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November 2023 by Juston Preble
We have bought and ordered 9 vehicles at Five Star Ford Lewisville over the last few years. Daryn Harkins our sales rep is great and Moses in Finance is great…
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November 2023 by Dale Baker
I believe the employees at five star Ford truly care about their customers and not just look at them like another sell. I truly felt I received Five Star service! Thanks for making me feel like I was part of the family!
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October 2023 by Rick's
Daryn Harkin is great. The whole staff was very helpful. They provided excellent and professional service throughout the process. Couldn’t be happier with my purchase! There is a Ford dealership close to my house and I made the drive to Lewisville and it was worth it!
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October 2023 by Gary Clews
Yes ... Ron Romano should be instructing your other service reps.He posseses a strong positive attitude ... coupled with his "attention to detail" ... both satisfying his patrons inquiries while allaying their fears of being lost in the system.40 years as a Naval Aviator and Captain of American Airlines ... I witnessed first-hand both great and horrible customer service.Those excelling at their tasks foster a deep abiding faith in themselves and others.Mr. Romano truly has "The Right Stuff!"Gary Clews
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October 2023 by Kyle
I want to give a major shoutout to Alex Ruiz, this was my second time working with him this year and our 3rd vehicle purchase in our family from five star ford lewisville this year. Alex has been awesome to work with from start to finish and I wouldn't hesitate to go and buy from him again, I will definitely be a repeat customer. Thank you for getting me into my dream truck Alex!
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October 2023 by Joshua K.
STAY AWAY. There's a reason they have a shorter wait than other service departments in the metroplex. Their techs are either unable or unwilling to perform the work right the first time so they can rack up additional labor charges.
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September 2023 by Ernest Woodruff
Matthew and Zack were easy to work with and we felt no pressure to buy. It was a great experience overall. Five Star Ford of Lewisville is a great place to buy your next vehicle.
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September 2023 by S & C
Had a crazy electronic parking brake malfunction. And they were able to repair it quickly and it’s working now. Zach Nixon was my service advisor. Very nice down to earth. Understood what my problem was and got it fixed. I will definitely use him again for any upcoming repairs on my F150.
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September 2023 by Les & Jenni Diggs
What can I say…everyone with our vehicle purchase was Top Notch! Our salesman Jakson was very knowledgeable and helpful throughout our search via text messages, when we came in he was so kind and helpful too. Everyone was great! Thank you for your customer service and kindness…oh yeah and the waters. :)
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August 2023 by Theresa Hassell
Bought it new from 5star Ford and today Ms Corinna took care of my regular maintenance trip. What a wonderful and funny lady. My truck is all good and I got a fun laugh. She’ll see me again when I need my next maintenance trip.
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August 2023 by Chaz Mustin
I went into this ford dealership hoping to find a “decent” pre-owned reliable car. Ivan peralta approached me and showed me around. I saw a couple of options but they weren’t a good fit. I went home thinking that was it. Wrong. I kept an eye on inventory with Ivan and we found one just days later. Soon as I told him it was the one, he drew up all of my numbers. He had everything ready, along with the vehicle (which had JUST finished inspections btw). I was able to test drive it with Benson who helped in any way shape or form to make things smoother. From filling up the car to taking it to get detailed and helped the whole process. My finance manager was Hugo peralta who worked with Ivan. I filled out my paperwork and returned the next day so that my car could be detailed. (Thanks Ivan!) that’s when I met with Hugo who worked with EVERY ONE of my financial needs and my restrictions as well.. I was honestly in shock by the deal he wrote up for me…. In the best of ways! I’m so grateful for this team. I got a better financial deal, warranty, and coverage than I truly believe I could’ve gotten ANYWHERE ELSE.
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August 2023 by Patrick Smith
Jakson Velasquez was great! Easy going, good communicator, detailed in his delivery and product knowledge. Jakson was absolutely 95% of the reason I did business with Five Star Ford.You don’t often find someone willing to take their time and explain options, incentives, programs, and everything else that makes the normal car buying process so mentally taxing.He has earned my respect and my business.
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July 2023 by Corey Hart
Everyone at the dealership was fantastic. I came in for a used truck for my son. The team helped me get him a new one. I couldn't even have imagined that was a possibility, but the peace of mind I have now is worth every penny. As a woman I especially appreciated being treated with respect at every turn. Thank you very very much to Joe, Matt and Zack. I would 10 out of 10 recommend this dealership to anyone.
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July 2023 by miketheway
If your looking to find your next ride look no further this dealership has what you need I received excellent service from my dealer Mr. Xavier Perez made the process as smooth and accommodating as possible coming from a rough background dealing with auto businesses made this dealership feel like a breath of fresh air if you want quality service and the upmost customer service give these guys a shot you won’t regret it !!
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July 2023 by Jesse Ivey
Experience was amazing in and out. I got what I wanted got what I needed and the sales associate Jackson and Misty were amazing.