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May 2024 by Axel Loredo
Very professional and very quick/amazing service.
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March 2024 by Kcade Lemman
The guy at the counter was nice. It was affordable($15). He even cleaned my watch a little because of unexpected battery corrosion.
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August 2023 by Coop Cooper
Jack and Anthony were outstanding. They helped me size my Rolex watch and give me some much needed details on my other stones that I have. I highly recommend them for all custom jewelry and quality diamonds.
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August 2023 by Dianne Johnston
I can't say enough positive things about my experience at Old Towne Lewisville Jewerly.My husband and I wanted to upgrade my wedding which no longer fit. Over the past 39 years, my wedding ring had many repairs and sizings. I researched many local jewerly stores to see how the process would work. When I read the website information especially the TAB labeled about us and all reviews of other customers of Old Towne, I just knew I could trust them and the process. WOW, DID THEY make my design and dreams come to a beautiful reality. I highly recommend them. You won't be disappointed at all!!Thanks so much!Chris and Dianne Johnston
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August 2023 by Jim Boyce
I’m very happy with this establishment.They know what needs to be done, and they do it quickly at a reasonable price.
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July 2023 by Camila Lopez
I recently had the pleasure of visiting Old Town Jewelers in Old Town Lewisville, and I wanted to express my utmost satisfaction with their quality of work and customer service. I had brought in two vintage necklaces for repair and upon picking up my jewelry, I was delighted to find my pieces meticulously restored. Highly recommend!
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June 2023 by Miranda Maloy
After a horrible mishap, I practically destroyed my wedding ring! The Nalbandians not only fixed it, but they restored it to a beauty I have not seen since the day my husband put it on my finger. I am beyond pleased and touched and forever grateful!
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May 2023 by Donald Fulton
I had a new Pendant made with Old Town Jewelers and I am very happy with the quality of the work, they really did a wonderful job. Great customer service by both Jack and Anthony, I will definitely return. Thanks again.
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April 2023 by Taylor S.
UPDATED REVIEW. These people are rude and lack customer service. Too lazy to explain things to you in the store. Make you feel super unwelcome. Go somewhere else.
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April 2023 by Aaron J
Thanks for the great work! The custom matching bands are perfect!
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January 2023 by Dwayne
I attempted to patronize this business at 3:35 on a Saturday. There was no answer at the door. Posted hours say open until 4:00. There wasn't a notice posted on the door explaining this closure.
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December 2022 by William Kosti
Thank you Jack for this amazing custom made anniversary diamonds ring, the workmanship and the attention to detail is incredible and the high quality natural stones for the the price is unbelievable.. thanks again Jack.. ??
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April 2022 by Shane Smart
These guys are awesome! Had to get a ring resized and they did an amazing job! Can’t thank them enough. If your looking for jewelry or jewelry repair I highly recommend them!
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March 2022 by Kate Crissman
Excellent jeweler!! I brought a stone in to have a ring made. The stone was very precious to me as it had belonged to my dad who passed away several years ago. Anthony helped me find the perfect setting and his dad made a beautiful, beautiful ring for me!! They even finished the ring in just a few days…..just in time for me to take it on vacation with me!! I love these guys and wouldn’t trust my jewelry to anyone else!
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February 2022 by Rodney Fernandez
Absolute worst place I have been to. The jeweler was rude and didn't even do what I asked them to do. I needed an appraisal for an engagement ring. Instead of doing what they should have done he snapped a couple pictures and told me he would appraise it for 3k. I get the center stone was lab created, but the stone alone was worth over 3k. Not to mention the band, small cut stone, and other various gems I had put on it when I had it designed. After talking to him he said he would do it for 10k. It was more than what I wanted, but I needed the appraisal for insurance. TWO WEEKS Later I get the appraisal after her said it would only take a couple days and it doesn't even have everything and appraisal report usually has. I gave him all the cards and papers I got from the jeweler had originally given me after he made the ring and that was all that was on there. My insurance won't accept the appraisal because he didn't put any information on the small cut stones. There was nothing about weight, carrot size, color, clarity, nothing. Now I have to another jeweler who knows how to do an appraisal to get it redone. If you're looking to buy some over polished jewelry then this might be your place. If you need anything else done, I'd go somewhere else.I cannot respond to this so I will just edit my current response in reply. I will not be coming back to get my money back. Never once did I complain about how much it was. It cost as much as any other appraisal. It's not about the money, it's about the work. As the owner you do not get to decide if whoever I talked to was rude or not, I do as the customer. The jeweler was short, dismissive, and did not complete the task in the time it was quoted to be completed and because of this I have to spend more time to go to a different jeweler to do the job right.
