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December 2022 by Nathan Pool
SCAM BUSINESS! THIS DEALER STOLE $1,500 DOLLARS FROM ME. VERY UNPROFESSIONAL, BOUNCED CHECK, TOOK 10 months to get my title to me. Misleading on post, didn’t show broken windshield, scratches. Surrounding dealers mentioned other people coming in looking for the owners/being owed money.
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December 2022 by Rachel R
DO NOT GO HERE!!!!! VERY DISHONEST!!!!! The OWNER hides in his office and will not have the integrity to speak with customers they screwed over. The truck in "Excellent" condition needed over $7k in work and they won't make it right. My mechanic can prove the issues were there prior to purchase. Partly my fault for not taking it to a private mechanic prior but this falls under deceptive trade practices. The amount of issues they were willing to conceal putting lives at risk is a crime. Filed with BBB. Do NOT think for one moment that they will respond back or make it right. They will screen calls and ignore emails. If I wasn't many hours away the truck would have ended up back. They won't buy back their own vehicles either. They will charge up AC incorrectly, hide defects, and rush vehicles out the door with no conscience of people suffering. Shane Hitcherson has received over 15 emails plus calls from me and the Owner will not speak to me.
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November 2022 by Caleb Day
One of the worst dealerships I’ve ever dealt with. Came from out of state to purchase the vehicle. Took nearly 4 months to get all of the paperwork needed to register vehicle in the state I live in. On top of that this dealership doesn’t know nor seem to care where the title of the vehicle is. Which has become another problem with getting the car registered. When I picked up the vehicle a check engine light came on which they “fixed” by unplugging the battery. I figured that out after the fact when I took it to a dealership back in my home state. I have tried to reach out to the sales department along with Shane the manager with absolutely ZERO help. DO NOT PURCHASE A CAR FROM THIS DEALERSHIP. They are crooks.
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November 2022 by Caleb D
One of the worst dealerships I've ever dealt with. Came from out of state to purchase the vehicle. Took nearly 4 months to get all of the paperwork needed to register vehicle in the state I live in. On top of that this dealership doesn't know nor seem to care where the title of the vehicle is. Which has become another problem with getting the car registered. When I picked up the vehicle a check engine light came on which they \
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August 2022 by Meghan Bedrosian
INSIST ON A PROOF OF TITLE before signing ANYTHING. Shady, uncooperative, and misleading. If I could rate them 0 out of 0 stars, I would. CAUTION! If it sounds too good to be true, move on. Have now reported them to the TDMV, the Texas Attorney General, and the BBB. Just don't do it. Steer clear. They will sell you a car without actually having claim to the title, then utterly ignore every attempt at correspondence if you dare to make a fuss leaving you high and dry and left with an illegal vehicle and no choice but to seek legal counsel. STAY FAR, FAR AWAY.
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July 2022 by Don Lucero
James was great to work with on my purchase of the 2020 Kia Sportage. It was the quickest and most painless car buying experience I have had in all my years. Thanks for taking care of everything James!
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June 2022 by Myaaa and Mikaylaaa
DO NOT GO HERE!!!!! VERY DISHONEST!!!!! The OWNER hides in his office and will not have the integrity to speak with customers they screwed over. The truck in "Excellent" condition needed over $7k in work and they won't make it right. My mechanic can prove the issues were there prior to purchase. Partly my fault for not taking it to a private mechanic prior but this falls under deceptive trade practices. The amount of issues they were willing to conceal putting lives at risk is a crime. Filed with BBB. Do NOT think for one moment that they will respond back or make it right. They will screen calls and ignore emails. If I wasn't many hours away the truck would have ended up back. They won't buy back their own vehicles either. They will charge up AC incorrectly, hide defects, and rush vehicles out the door with no conscience of people suffering. Shane Hitcherson has received over 15 emails plus calls from me and the Owner will not speak to me.
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June 2022 by Toyota 4Runner
Bought a vehicle from here and will not ever again.They don’t service the cars they sell, they don’t verify if a vehicle has had scheduled maintenance, they sold me a car that was in an accident and didn’t disclose it.So far I’ve spent $750 repairing minor things that the dealer should have prior to selling the vehicle.They didn’t even bother filling up the vehicle they sold, let alone a detail.Next time I’ll avoid the train wreck that this dealership is!
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April 2022 by Jacob Mobley
Horrible. Sold me a Lemon BMW 328i. With an estimated nearly 10k in needed repairs.l which is how much I owe left on the car making it nearly totaled. They told me "Well you bought the car so deal with it". And I'm taking action to get this done. Do NOT buy from them. Other people had similar issues.
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November 2021 by It's Sierra17
Beth was amazing!!! I would recommend family and friends here any day. She took care of me and got me in and out so quick! It really seems like family here. Best place to buy a vehicle hands down!
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August 2021 by Lauri Cox
Tried to sell us a car that had a smashed windshield, bald tires, major dents (that looked like they were from a crowbar) and many many other noticeably damaged parts on the car for way too much money. Would NOT recommend.
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July 2021 by Andrew Switzer
James did a great job of finding me a perfect car for my family! Shane the GM of the dealership was very kind, understanding, and was the best person to come to an agreement on a deal. This dealership has the lowest prices listed especially compared to other dealerships. As a new Lewisville resident I will definitely be getting my next car here.
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April 2021 by Bryan Scott
Very honest and sincere employees here. Ashton and Shane were the best, both were very courteous and did not pressure into anything at all. This place went above and beyond to make sure we were more than satisfied with our purchase and didn’t try to hide anything from us throughout the whole process. When I returned and decided to purchase the vehicle, everything was squared away and I was pulling off the lot in my new vehicle within 90 mins of arrival. These guys are doing legitimate business, everything was priced very fairly. This place truly wants to take care of their customers, I would 100% recommend to anybody considering shopping here.
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March 2021 by Bryan Mosley
My son and I spent a couple of days looking for him a newer (used) car in Denton and Lewisville when we came across Nationstar Autoplex. I was a little hesitant at first because they didn't have a huge selection of cars but once I looked around I noticed all their used cars were REALLY nice. We were met by Yên who was nice and extremely helpful. There was no pressure and when I told him we would think about a particular car over the night he said "no problem, we hope to see you back tomorrow." We ended up buying my son a 2017 Honda with less than 12K miles on it and it was immaculate! Easiest car buying experience I have ever had. I would definitely recommend this dealership to anyone looking for a really nice late model used car at a very reasonable price.
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March 2021 by Jan Rautio
This is definitely a go-to place when you are looking for a car. Very professional service. I usually drive my cars until they are at least 10 years old, so had not been out car shopping in awhile. Robert was my salesman. He understood the product and was very informative when making my decision. Shane helped with my financing. I had already gone through the process of getting my own financing prior to arriving at the dealership, but Shane was able to get me a better rate with his connections. I feel like I got an incredible deal and want to thank them both for helping me out. My advice is to check this place out. I would definitely go back when I am ready to look again!
