-
March 2024 by Zac Pense
We got referred to Mike’s through insurance after hitting some construction debris. The customer service was solid and the car looks great! Added bonus was the nice surprise of picking up a clean car, INSIDE AND OUT! Not something we had experienced with body shops in the past. Thank you to the whole team at Mike’s!
-
January 2024 by Shawn R.
Don't use this repair shop. I have now had two experiences with this shop. The first repair they did for me, they tried to get me to pay the full repair upfront. I refused and said I would pay only parts up front. That should have been my first warning, but I took in another car to repair. I brought the car and said I only wanted the passenger side door and front quarter panel replaced. They told me no problem, they could do that. They gave me a quote of $1500 for the repair. I then dropped off a the car and got a call saying that said they would not do the repair unless I replaced a number of other items that were only slightly damaged. They wanted $6500 or they would not work on the car. Typical bait and switch operation. Don't go here.
-
October 2023 by Michael W.
Loud sounds was coming from my truck. Gave them a call, they quickly identified the issue and recommended another company. Sincerely an honest auto shop.
-
August 2023 by Mike M
Terrible communication and no sense of urgency with your car. I have had my car there for 1 WEEK and Simon never called me to update on the estimate, timing, etc. I call and get disconnected 3 times and finally talk to Michael. They still don't have the parts and don't know when they will get them. Highly recommend you stay away if you value your time and money.
-
August 2023 by William Ely
Great service. They got my car fixed up and they did it within the time frame they estimated.
-
July 2023 by Donald Fulton
I recently had bumper damage on my car which I didn't want to claim on my insurance so I decided to take it to Mikes Body Shop. I am very pleased with the service and the excellent job that they did. Their price was also very reasonable. The staff was great and professional. I highly recommend.
-
June 2023 by Kim Vick
Amazing customer service and quick turnaround! Everyone was really professional and polite. Excellent attention to detail. Car looks brand new!
-
May 2023 by Sam Odorizzi
Initially good experience and gave a pickup date. Pickup date came around and they would not give time or status on my vehicle. Would not return calls and voicemails. Picked up my vehicle and had dirty gloves, white paint, wine cork (I don’t drink) all in my center console. Quarters missing from console. Found lug nut in map pocket not on vehicle 2 days later. Would not recommend this company for any repairsService: Body & Trim
-
May 2023 by Moira M.
I have used this shop twice so far and have been happy with both experiences. The cars always look as good as new and the service is great.
-
May 2023 by Chad BOWER
So we took the wife's fleet vehicle there April 17 to replace a damaged mirror and we just got it back today May 12th. Originally told it was going to take 4 days. Apparently they contacted fleet after we dropped it off and added a whole bunch of additional work on the doors and fender. Basic city side swipe damage that the claims guy for fleet wasn't worried about. Not sure if this is where the original disconnect occurred but no work was done on the vehicle for about 2 weeks then they finally decided to order the mirror which they had to wait for. The ready dates for the car kept changing and communication was lacking. Good luck getting a return phone call as it was near impossible. We weren't the only ones with issues as a mother and daughter next to me were dealing with similar issues. The repairs look pretty good but there's still some imperfections. As long as they had the car you'd think it'd be perfect.
-
May 2023 by Wali Abdul
Had some work done on my car through insurance and these guys did a great job. Honest and helpful. They even fixed a problem I was having with my door to help make my car less noisy. Great job Mike's Autobody shop!Services: Body & Trim
-
April 2023 by Alicia G.
Mike's Auto Shop is the best around! Due to family emergencies I had to reschedule multiple times. The staff went out of their way to accommodate my needs. When they finished my car I could only pick it up on Saturday at 12:30 pm. They close at 12:00! Mike stayed an extra 30 minutes just for me! He wouldn't take a tip either! God Bless Texas, capitalism, and Mike's Auto Shop!
-
February 2023 by Shaylynn Campbell
Horrible… please don’t take your car here. They had my car for a month only to give it back making the same noise from when I originalIy brought it in for repairs. So now here I am less than 5 months later needing the SAME EXACT repairs that were supposedly done at this shop. If you need any work done that involves going under the hood or beyond body work, I suggest you look elsewhere.
-
December 2022 by Ashlie Kelly
Horrible work done leaving more damages to the truck than it had when it arrived and still Charged my insurance $11,000. The condition of the truck is so awful we are ashamed to even drive it with the horrible quality of work done. They completely took advantage of an 84 year old disabled Vietnam Veteran by doing this and continuing to ignore my request for Management to atleast look over the damages their shop caused and lack of repairs completed. My insurance cost has now almost doubled. The shop had the truck for over 4 months and suddenly completed repairs after receiving a call from Geico that I had to return the rental car. They brought the truck to the house in the rain (couldn't see the extent of how horrible it was)Damages: scratches around back glass, paint running down back glass and bed, tare in back seat, dents and deep scratches all around the "repairs" , broke all tabs on the number feeder, weatherstripping damaged on back driver side, several services charged but not done, screw in $300 tireServices: Body & Trim
-
December 2022 by camry grigsby
I never write reviews, so I pray you all read thoroughly. I took my car to this shop on Nov.4th, and they had until Nov.15th to fix it per my insurance. They had my car for over a month for a paint job. I kept receiving notices (because I have a brand-new car) that they were running my car for long periods of time. Come to find out they performed tests on my car without my permission, stole parts from my car to put in another car and put that cars parts in my car, and replaced my battery also without my permission telling me "my car died on them" (my car is only two years old) when in fact they took the cables out of my engine. The night I came to finally get my car they were "washing it" in the back when in reality they didn't even start on it in the first place. I come Saturday Dec.3rd to get it again and what do they have to say? "It's not finished".At the end of the day, I will be filing a lawsuit.Services: Body & Trim
