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January 2024 by Philip Roberson
Ms. Claudia and her coworker is the best! Extremely helpful and did the extra to maintain good customer satisfaction.
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November 2023 by ކަލާނގެ ދަރިފުޅެވެ ހުރިހާ ޒަމާނަކަށްޓަކައެވެ
This was the worst store experience I’ve ever had. This place doesn’t deserve even one star. My advice, Do not use this store, unless you want to have the worst customer service experience in town. The management/ owner does not take accountability for the actions of his employees. I asked to get my money back for service that his incompetent employee did to my phone and then he proceeded to came out to my car to spew anger at me before I left. Very very awful place
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October 2023 by Jose Fernadez
Fast and friendly..No hidden Fee!!!
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April 2023 by Ann ALGR
Customer service is unsatisfactory/really bad at this location. Service used to be good at this location in the past. No longer. I previously purchased phones at this location in the past spending over $200 to over $400 dollars+ and one would think i would get better treatment. Smh. I visited this location very recently and told the representative I wanted to purchase a new phone and needed help. The representative did not provide any explanations of phones and I wasn't shown or told about any new phones or offers. The customer service and my treatment was really awful. I eventually purchased a phone from this store. I had too. My previous phone was broken and it was later in the evening after work. I have no idea of what kind of phone I purchased. Not explained anything. *** I've frequent this Metro location in the past and service use to be good. *** Not any more. Service has gone down. This location lost a good customer. ** I won't return back there.
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April 2023 by Ann G ALG
Customer service is unsatisfactory/really bad at this location. Service used to be good at this location in the past. No longer. I previously purchased phones at this location in the past spending over $200 to over $400 dollars+ and one would think i would get better treatment. Smh. I visited this location very recently and told the representative I wanted to purchase a new phone and needed help. The representative did not provide any explanations of phones and I wasn't shown or told about any new phones or offers. The customer service and my treatment was really awful. I eventually purchased a phone from this store. I had too. My previous phone was broken and it was later in the evening after work. I have no idea of what kind of phone I purchased. Not explained anything. *** I've frequent this Metro location in the past and service use to be good. *** Not any more. Service has gone down. This location lost a good customer. ** I won't return back there.
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October 2022 by M R
I've been with Metro for 15 years, I've visited so many different stores. This one is THE BEST, and it's really the young guy that's there that's just outstanding. So savvy, quick, attentive. I won't go anywhere else ever.
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August 2022 by Melissa Lackey
I pass by many MetroPCS stores from where I work to home, there have been several times I've needed to either pay a bill or make a purchase right away and won't be close to this store however I wait or reroute back to The Colony MetroPCS store for their friendly, professional customer service.
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July 2022 by Omar Velez
It NEVER fails, absolutely amazing costumer service. Jay is amazing!!
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February 2022 by Ranjith Nair
Post paid provider & phones
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November 2021 by Maria Rios
I've been with Metro for 15 years, I've visited so many different stores. This one is THE BEST, and it's really the young guy that's there that's just outstanding. So savvy, quick, attentive. I won't go anywhere else ever.
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July 2021 by wes bock
Eric is the best! Highly suggest purchasing anything from this store. They are always amazing!
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March 2021 by Phillip Thompson
They didn't have the case that matched my phone. But they did have one that works just as well. Very friendly and knowledgeable.
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January 2021 by Calvin Whaley
He touch the time to help with myBroble and fixt it
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September 2020 by Tammy T.
Judith helped my husband and I. She was super friendly, very knowledgeable. She explained all the options we had before doing our pay off and upgrade. She explained everything to us before hand. She went above and beyond by helping us set up our new phones, eventhough the store was closing. I would highly recommend this store. Doing a phone upgrade can really be a pain but Judith made it painless. The store manager was extremely friendly as well. I would give this store and Judith 10 stars if i could.
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August 2020 by Joe Bennett
They have reduced there selection of phones.
