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November 2023 by Debbie M.
I needed to get my tires aligned and rotated before leaving on a trip. called at the last minute to see if they could fit me in. Not only were they able to get me taken care of, it was done and ready to go even before the time they initially quoted. Great service - friendly team. Really appreciate the above and beyond mentality.
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November 2023 by Mikaela Desamours
I’m never let down anytime I go to Lorentz Automotive. The people are very friendly and you can tell they always know what they’re doing, unlike other mechanic shops I’ve been to. My service advisor Mike Hidalgo was amazing and extremely helpful!!! I’ll definitely be coming to Lorentz for all my car repair needs!
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October 2023 by Rex Robinson
I have been using this company for over 25 years. They have always treated me fair and honestly. Their services are dependable and fast. I like that they inspect the entire automobile and review it with me before any service is done, and will only do what I agree with, without hassling me. So nice having that type of service. Mike was my contact person there and he has been so easy to work with every time. I would highly recommend them if you are looking to have work done on your auto.????
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October 2023 by Susan H
Nice respectful staff, It cost around what I thought it would, so no price gouging there. Explained what was wrong and price up front. 3 year warranty is a great piece of mind for someone who has no “car guy “ to help anymore. Overall painless, lol. I got a ride to my house and back which is a great service too. All in all a good experience!Services: Auto engine diagnostic
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October 2023 by DaNesha Goggins
I am so thankful I found these guys! Frank was great. Everyone I spoke with was kind & explained issues with my car to my understanding. The repairs were less than expected & I got my car back same day! They really seem to care about their customers & their cars. Will definitely do business with them again!
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October 2023 by T HYNES
Mike - Service Advisor. Initially informed me of the process and expected length of time for the work. THEN went beyond expectations to ensure my vehicle was safe and sound. Courteous. Professional. Knowledgeable. I am sure I will do business with Mike Hidalgo and Lorentz Automotive again when the need arises!! Well Done, Mike. Well done Lorentz Automotive!’Service: Engine repair
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October 2023 by Marcie Crow
I had to have my alternator replaced on my 2016 Nissan, and the entire experience was wonderful. Everyone was so nice, responsive to my questions, and communicative. My car is running great! I will definitely use them for any future repairs!Services: Electrical repair
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October 2023 by Brad Hiner
I brought in my 38’ Damon Daybreak Class A RV for a safety inspection. This is not a simple process, as moving that rig is complicated. But the folks at Lorentz Automotive got me right in, and through the process quickly and without any issues. Well done guys. You’ve got my repeat business for sure.
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October 2023 by Marcie C.
I had to have my alternator replaced on my 2016 Nissan, and the entire experience was wonderful. Everyone was so nice, responsive to my questions, and communicative. My car is running great! I will definitely use them for any future repairs!
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September 2023 by Lauren DiMaio
We recently moved to Denton. Then my 2003 corvette broke in a parking lot of a restaurant. A friend recommended this place and we took a chance. They were AWESOME! Great service, quick responses and were professional to me and my daughter. Highly recommend them! Worth the drive from Denton!
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September 2023 by Jane Underwood
I visited Lorentz Automotive for the second time this past week, and the service was excellent. Again, Frank at the service desk was very friendly and helpful. I do believe I have found the right place for my Mini Cooper auto maintenance and repair. Thank you!
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September 2023 by John Chandler
After driving past Loretz for 20 years, we finally gave them a try. Glad we did! The staff is great, they keep you informed, and their work is ALL quality. We’ve found our new For Life auto shop!Service: Transmission
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September 2023 by Kay Renee
Had emergency repairs and towed my car there based entirely on a family member having a great experience with them for her beloved Audi. What a find! The Lorentz team made me feel confident in the best steps to take, saved me a lot of time, worry, money! Really felt like best friends helping me with my car trouble!
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September 2023 by Chandler Signs
It's really great when you find a mechanic/auto repair you can trust. They could've really put the spurs to me because we just had a vacuum line leak in the A/C. Instead, we got an honest estimate, a quick fix and a fully featured inspection as part of our service. Thanks to Frank and everyone at Lorentz!Service: Air conditioning
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September 2023 by GLENDA K
I took my car to Lorwentz Automotive yesterday because my steering wheel was vibrating. They called back and told me I needed to replace my rear shocks, get an alignment, replace a headlight, and get new tires (which they do not do). When I picked up my car, my steering wheel was still vibrating. I called them and they could only tell me to bring the car back. I took it this morning to get new tires. The gentleman at the tire company told me I should not have needed new shocks based on my mileage (he was the second person to tell me this). He also told me that rear shocks would not have made the steering wheel vibrate. I do agree that I needed an alignment but that was probably all I needed besides new tires. Once new tires were put on my car, the steering wheel ceased its vibrating. I feel like I was taken advantage of by this company and will not take my car back to them.
