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November 2023 by Marjorie Montoya
This is the only place I trust to work on my 2012 XC60 Volvo. They are professional, reasonable, experience, and I can trust they will do the repair correctly and will not do unnecessary work just to bump up the price. I also take my vehicle to them for just an oil change as most oil places do not know how to reset the service maintenance reader.Daniel and his team are always a pleasure to work with and make needing your car repairs less stressful.
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November 2023 by Mike Rochelle
Kudos to Krause’s Automotive (BMW, Mercedes and other European cars only) on Main street in lewisville for new brakes and door handle! w/117k on my BMW 435i Convertible M Sport daily driver, they help keep it driving and looking excellent! They helped me get my beloved ‘95 525 to 240k and are a caring, experienced, go the extra mile shop! Get to know them!Thanks Daniel and Team!Services: Transmission
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November 2023 by George Toldy
I recently had the pleasure of using Krause’s European Car Care, and I must say that my experience was exceptional. From start to finish, everything was handled with utmost professionalism and care.First and foremost, the staff and Daniel manager and owner at the auto repair shop were friendly and welcoming. They listened attentively to my concerns about my vehicle and took the time to thoroughly explain the repair process. Their knowledge and expertise were evident, which immediately put me at ease.The service itself was prompt and efficient. The technicians worked diligently to diagnose the issue and promptly provided me with a detailed explanation of the necessary repairs. Throughout the process, they kept me informed of the progress, ensuring that I understood what was being done and why.What truly impressed me was the quality of the repairs. The workmanship was outstanding, and my vehicle felt as good as new when I drove it off the lot. It was evident that the technicians took pride in their work and went above and beyond to ensure that everything was done to the highest standard.Furthermore, the pricing for the repair was fair and transparent. There were no hidden fees or surprises, and I felt that I received excellent value for the service provided. The staff also took the time to discuss preventive maintenance and offered helpful tips to keep my vehicle in optimal condition.Overall, my experience at this auto repair shop was nothing short of exceptional. The staff's professionalism, expertise, and dedication to customer satisfaction truly set them apart. I would highly recommend their services to anyone in need of reliable and top-notch auto repairs.
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November 2023 by Mel Bentz
I have been going to Krause for my Mercedes maintenance for a year now. My car has 161k miles and runs like brand new. They do a complete inspection with photos to show me how my car is doing and any repairs needed to keep her in the road and running smooth. They are always polite, professional, honest and understanding.Services: Air & cabin filter replacement
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October 2023 by Tracey Maxwell
As a woman, there was always trepidation and concern in the past getting my cars checked or fixed. Not all shops have the expertise to handle general maintenance of foreign made cars (the incorrect oil filter was jammed into my previously owned VW engine for instance). I am totally at peace knowing that Krause’s European Car Care will take care of my Jag with honesty and integrity. Thank you Daniel and your team.Services: Air & cabin filter replacement
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October 2023 by Lisa Marshall
Krause's was able to get my vehicle in quickly for assessment and repair. Communication about service via text and phone was prompt and thorough. I will return for sure!Services: General repairs & maintenance
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October 2023 by Debroh Grant
Krause Automotive has been my go to service for many years!! Always satisfied with the service. The above and beyond personal professional relationships!! I love Krause Automotive!!Services: Transmission
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September 2023 by Ariel Byndom
I have been coming to Krause for about 8 years and 4 vehicles and I can say that their tremendous service has never slipped, Krause’s unmatched vehicle knowledge has never been questioned and Krause’s honesty and ethical customer relationships is unmatched. Krause provides you with a solid piece of mind when you hand over your keys. They tell you a price and that’s what you pay or cheaper. Take the haggle and mystery out of your car repairs and just choose Krause.Services: General repairs & maintenance
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August 2023 by Susan Loos
Fantastic work ethic. This is the only place I have taken my cars for over 20 years. Reliable, trustworthy and knowledgeable. Would never hesitate to recommend Krause Automotive to anyone!Services: Transmission
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July 2023 by Kiefer Sterzing
Very friendly and attentive. Excellent care to vehicle. They even left my a handwritten note wishing me luck on my move to a new city! Terrific
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June 2023 by Anna Sharief
I'm giving 5 starts because of their genuine honesty. That says a lot about a business and the employees. I unfortunately did not get my vehicle serviced here but I definitely recommend them. They gave good advice to help us resolve the issues with our vehicle.
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June 2023 by Cindi C.
Great service and communication. I used them for the first time and feel confident in saying they will continue to be who I call for issues w my MB.
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May 2023 by Genice Lee
I take my BMW to Krause and was pleasantly surprised to discover I could also take my daughters Toyota there. Daniel keeps me in the loop about the progress on the work and any changes to what we originally discussed. I appreciate his thoroughness.Service: Air & cabin filter replacement
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May 2023 by Austin Gilmer
Would not recommend this shop at all, they are very friendly and good customer service I just don't trust the work. I had a oil change and inspection done. They didn't find anything wrong but they didn't even remove the engine cover or they would of saw a valve cover oil leak that I found. Also called for a quote and got put on the back burner for a very simple repair the guy wanted to overcharge me for.
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May 2023 by Christine Grubbs
We have been using Daniel and the Krause Team for years. Great service and a business with honesty and integrity. We will not use anyone else and we highly recommend them.Services: Air & cabin filter replacement
