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June 2024 by Carlie Cantrell
Purchased 100% HUMAN HAIR extensions on 5/26/2024. Opened them last night to prep for wear, and found they MELT on my tools, indicating NOT pure human hair. Contacted store and explained my experience. I was willing to bring my hot tool to show and prove it to owner, however despite nicely explaining that I would simply like my money back as they are not as advertised, I was told to calm down and contact the manufacturer. No accountability as an owner and distributor. Note: I have been buying extensions for YEARS, and wigs, and was formerly in the beauty industry. Extremely disappointed such a highly rated store is doing business in this manner.
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May 2024 by Aliyah S
Huge store, great selection
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May 2024 by M J
DO NOT SHOP AT THIS BEAUTY SUPPLY STORE. The first time I came in, I bought braiding hair and lip gloss. The young man at the front desk didn't even have a POS system to total the price and brought out a calculator. I should've brought out my own calculator to make sure he was totaling everything up correctly, but my phone was not working at the time. When I finally got a calculator in front of me, I figured out he overcharged me for lipgloss that was 99 cents, but instead charged me $1.99. This is price discrimination, which is illegal, by the way.I went back up there, and a lady was at the front desk. I told her about what happened, and she said "exchange." Obviously, there was a language barrier since she didn't speak proper English. When I kept trying to explain to her about what happened, she just kept saying "exchange" and "okay." I never got my money back, and they overcharged me. I ended up being very upset with this establishment and its illegal practices.As seen by another reviewer, this establishment makes up prices and overcharges on items and pockets the extra cents and dollars. Obviously, this business has terrible practices and should be reported. And they need to get someone at the front desk who speaks English!!
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April 2024 by Melani Kendrick
Very friendly and more of a selection
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October 2023 by Janiyah Harris
I went today to find me a decent closure. I purchased a closure for $50(keep in mind there was no price on the package and the owner made up a price). When I finally pulled it out of the packaging the hair basically disintegrated in my hand. So about a couple of hours later I took it back to exchange for something else. The owner refused to take it back because I had taken it out of the pack to touch it . Nothing was ruined/stained/torn or even worn. I read the receipt and it says no refunds which I understood. It also says you can exchange with receipt and original packing. When I got to the counter she told me “all sales are final” . Nothing on the receipt says that all closure sales are final. So we argued for about 10 minutes and her best solution was to ask me if I wanted “$10-$20 back” OUT OF THE $50 I paid ! And then lied and said the hair was human / virgin when it was clearly synthetic. Please do not shop here because if there just so happens to be something wrong with what you buy you won’t get anything or a refund unless you argue with them.
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August 2023 by Gena Lee
Great store with lots of variety on all things beauty! I was greeted as soon as I walked in and the young man helped me find exactly what I needed. Amazing prices too, will definitely come back
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July 2023 by Asmara Dior & Co
Very Nice and Pleasant Business Owners.! Great ?? Customer Service Skills and Very Professional. The Owner walked around to assist me in locating specific products.
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October 2022 by Marilyn june Chavez
Hi there, I love this store..I consider them family 100%. The store is always so clean and everybody's so sweet and considerate they go out of their way to help you just as soon as you walk in the door. Thank you Marilyn Chavez
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October 2022 by Cendy Jen
Best prices in false lashes!
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May 2022 by Joan Light
Wonderful!!! First time buying a wig...the lady that assisted me was Wonderful and very helpful. Would definitely go there again when in town.
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November 2021 by Latasha Stevenson
I love this store PERIODT
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November 2021 by Pablo
Stop in they have a large variety of items
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October 2021 by EvelynP Livingston
Very extensive line of hair products
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September 2021 by Shanta Hall
All ways have what I need to smell good
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July 2021 by Chantrelle Brice
This place is expensive and they don’t have a variety of products. They are small. It’s only a good place for picking up something very very very common. My opinion
