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“I want to say if you ever need anything looked at or completely fixed and resolved, you will get nothing less at the Lewisville TX location. Caleb fixed an issue I had been facing for over a week in less than 5 minutes. Not even the customer service could fix my issue and but Caleb was courteous, respectful, he heard my issue, and he immediately knew what to do. He gave me some of the best customer service I’ve ever had and was so apologetic for the issues. He was even multitasking and assisting 2 other customers at the time. He’s truly the epitome of an amazing employee. Thank you Caleb!!”
“I recently went to get a phone upgrade. This store is amazing. I got a wonderful phone. Employees are professional & wonderful. Im a veteran and love this store. I have been all over the United States and service has been great, honest. Thank you Nick amd Mayti. ??⚕️?”
“Nicole gave me first class service. She helped me with my picture taking and camera. She is awesome. I wish everyone had employees as customer oriented as She is.”
“I just want to thank you Mr Adam for helping me yesterday to solve a huge issue regarding my phone lines and for taking time and effort to advise me on my future business lines.
I have been with T Mobile for 6 years and i am grateful.
Thank you.”
“Went on with a broken modem and was worried I would have to jump through some hoops but Angel helped me through everything quickly and professionally. Excellent service!”
“I’ve been a client with spectrum for about two years and I came to upgrade my services and they treated me excellent in this location. I forgot the name of who helped me out but she was very polite, carefully listened to any question I had and answered all of my questions in detail so I could understand. I got my upgraded equipment and they even showed me how to setup everything even though they didn’t have to plus instructions came in box. I appreciate the customer service here and recommend anyone coming to this location.”
“I had some internet outages and made an appointment to have it checked out. The technician was prompt, friendly, polite and knowledgeable and he got me up and running. We appreciated the great service from the folks at Astound.”
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“I had a great customer service experience at this T-Mobile Store
Eli is the BEST, I am very grateful for Eli's kindness and exceptional service!
He went above and beyond to make sure upgrading my phone and plan was very easy, and the best experience.
Thank you so much Eli for an outstanding five-star service!!”