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March 2024 by Samuel Park
I had to ship a perishable item from Texas to New York for an emergency. I found this location on short notice. A guy named Victor helped me. He was cordial. He obliged when I requested he tape a document to the lid of the cold shipping container I provided. He patiently waited while I was reading the FedEx terms/conditions on the card terminal, and while I was verifying whether I put in the correct information. He was kind enough to warn me about the extra $8.00 for the recipient's signature and that it would cost almost $400 for overnight shipping to New York. I appreciated his help since it was super important for this package to arrive on time. I would definitely come here again for an emergency shipment like this again. To my knowledge, even with a $400 charge for overnight shipping, USPS doesn't offer anything that could send a package to New York at around 10 AM the NEXT day. I do not have to worry about the perishable going bad in 48 hours. Thank God for this place, and thank God for Victor.
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March 2024 by Carlos Escobar
Improperly trained staff and horrible customer service
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January 2024 by Robert Winder
Some of the most friendly, helpful people on the plant.
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January 2024 by Pier Cademartori
I paid for an express shipping service but my shipment is delayed, use other international shipping methods FedEx does not meet express delivery dates
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December 2023 by Zachary Wood
Kind staff - easy to print documents and bind them.
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December 2023 by shane reese
I don't have time because they wasted my whole day and I don't know where my package is tried to tell the girl at the counter my problem but she turned her head to listen to her co workers conversation when the word customer service is an oxymoron at fed ex
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October 2023 by Javasya Jack
This place should be closed in favor of the OfficeMax location in the same shopping strip. How FedEx approves of having management march around like illiterate thugs threatening PAYING customers with no explanation is beyond me.
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August 2023 by Muhammed Pirbhai
I absolutely love this Fedex, their customer service is amazing. Jason has helped me out on multiple occasions and I always leave pleased. Fedex does a great job with the wonderful people they hire
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August 2023 by Google user
Unbelievable. 1st the FedEx Adroid App showed my package was in some other state last night. I updated it requesting for my needing to be refrigerated prescription (needs a signature) to be delivered to this store instead of my house. FedEx screwed up and sent put it on a truck and they tried to deliver it to my house. I called and they finally got it to the store around 3pm. 2nd, I wasn't where I could get there until right at 7pm. There were at least 3 people in there Closing at 7:05 when I arrived and the assistant manager wouldn't let me in to just pick up the package. I will go out of my way to NOT go to this business again.
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July 2023 by Susie Dillon
Unbelievable. 1st the FedEx Adroid App showed my package was in some other state last night. I updated it requesting for my needing to be refrigerated prescription (needs a signature) to be delivered to this store instead of my house. FedEx screwed up and sent put it on a truck and they tried to deliver it to my house. I called and they finally got it to the store around 3pm. 2nd, I wasn't where I could get there until right at 7pm. There were at least 3 people in there Closing at 7:05 when I arrived and the assistant manager wouldn't let me in to just pick up the package. I will go out of my way to NOT go to this business again.
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July 2023 by Maria L.
Been to this location a few times and the workers are pretty kind, it seems to get quite busy in there but they do their best. In regards to the review before mine about the lady who showed up after 7pm(the business's closing time), I was in the store while she was treating one of the employees very rudely, he was being very kind to her and was apologetic despite appearing to have no involvement in the issue she mentioned. I witnessed her writing something on a card and just throwing it at him while complaining and being rude about an issue that could have been avoided by showing up before closing in my opinion. As a customer I dislike seeing employees getting treated badly so I just wanted to add my input on what I witnessed.
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July 2023 by alton phillips
The customer service at this location is absolutely, TRASH! I walked in with my daughter looking to get somethings printed out for us. Unfortunately, they over looked the fact that we were next in line. Not only did we leave without getting our documents. My daughter left disappointed! Will NEVER go back to this location.
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June 2023 by debbiesusie
Jason was efficient and very personable. He was a delight to work with to get my package shipped!! Kudos Jason. :)
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May 2023 by Lysa K.
I stood in line forever as there was only one clerk. Finally that person saw me sighing and fidgeting and asked if I had a drop off. Then another person finally came and asked if he could help me. Then it took a really long time just to get a receipt for a pre-labeled package. Had to be weighed and measures again? Sigh
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March 2023 by AshleyCaitlyn Roma
Josh at FedEx was extremely kind and helpful. I didn't have a debit card to print my papers out on their print & go but, he has helped provide me a FedEx cash card to use instead. Excellent service overall! Thank you
