-
June 2023 by Randall C.
Where to begin... bottom line, these are untrustworthy people with an attitude who will take your money. There are many other marinas in the area to choose from so stay away from Eagle Point.We were told they would take our steel bottom houseboat and rent us a slip. We paid a shipper, believing the word of Eagle Point, to deliver the boat to Eagle Point. We needed minor work done to satisfy our insurance company and EP agree to do the work.The boat sat for about a month at their marina. After they completed the work they called me to make payment, which I did. No less than an hour after I made payment, Dan, their maintenance supervisor, called me, and with enthusiasm told me they would not take my boat and I had to have it removed from their property. He was very happy to drop this news on me and obviously enjoyed delivering the bad, expensive and inconvenient news.I said, "My boat sat there for a month. You charged me a lot of money and once you had my money, within an hour, you call me telling me you won't take the boat and I have to come get it." He stammered, stuttered and then replied, "Well, I told you I don't like to work on steel houseboats to being with.. so..." Well, he sure made is point by screwing us over, and he did so with glee - after working on our boat and taking our money. A sad little king over a sad little kingdom. They charged us $1,000 to remove our boat from a shipper's trailer (and it sat for a month), put it on stands, and later back on the shipper's trailer. Then, after they didn't keep their word, we, at our added expense, had to have the boat transported elsewhere where we were charged only $440 to have the boat taken off the shipper's trailer, put on stands and later placed in the water. Eagle Point did a very similar action and charged $1,000 for it. Follow the money . . .When I took issue with them not keeping their word, the cost of moving the boat from trailer to stands and back as well as my cost of having the boat transported AGAIN, I was told, "We don't work on steel houseboats" by Connie. Well, they did and obviously do work on them, but only to take people's money with smart-ass glee. They certainly did take mine and with such and attitude. They cost me a lot.Stay away from Eagle Point, Dan and Connie. Sub-standard of character and business integrity.
-
May 2023 by Amanda Mack
Sunset cruise is a blast.
-
August 2022 by Christina K.
I have reached out asking about a slip for two months. My husband emailed several times as well, and left voicemails. Connie finally text me and we agreed that we wanted the 25 foot slip. I told her that my mom would contact her to sign a contract and asked her if she prefers text, email or phone communication since it's been so difficult to get in touch with her. She said any will work. Since then, my mom had attempted to contact her. My father reached out. How many times do we need to ask? Do you not want my business? Connie, why are you ghosting me?
-
February 2022 by Steven Jaacob
They also do not encapsulate the Styrofoam floats and it end up all over boats and damages the environment.
-
November 2021 by Rachel M.
Connie is kind, gas attendants are quick and friendly, and people who stay at the marina are next level kind and wonderful to be around. It is a great environment and I love the slip... it's been a blast decorating and we've only just begun!
-
September 2021 by Rachel Black
Great pick up spot for boaters with a few necessities inside. Ice, gas, and a candy bar and the lake, what else could you need?
-
May 2020 by Riley V.
The rental dock is a POS. No safe way to exit boat onto dock due to gate being tied shut and a rope that has to be hopped over to leave. Resulted in a fall when leaving with all belongings in hand while jumping over a rope that was blocking our exit route. Left leg completely bruised from shin to thigh with staff not caring at all about the experience nor helping us with anything. Will not return nor recommend to anyone, especially if safety is a concern.
-
May 2020 by Philethea Jean
Best Mother's Day surprise EVER!!! my first time out in the middle of the lake and it was great!. Bluetooth connectivity, we were able to emdine on the boat and our driver was so freaking AWESOME. He vibed with us. This is definitely a place you should go and have a good time.
-
May 2020 by Quentin D Witherspoon
A long history of family friendly service.
-
December 2019 by Paym Luginbyhl King
EPM has went above and beyond for us. I could not be more pleased. Connie, Dan, The QUEEN.. everyone has been amazing. I love this marina and more love the slip were in and our phenomenal dockhouse neighbors- is an added PLUS!!! Were Excited 2020. Thank you EPM for everything you did!!!! Paym & Kevin & Vynzii A’nayla King
-
October 2019 by TheBisky123
A good place to go to take the kids and feed the dogs or just wants a wife or look across the water.
-
October 2019 by Jeremy C.
We have been members of the marina for several years now. We started with a power boat and then brought our sailboat and jet skis over from another marina. The slips are nice sized and priced well. Electric rates are very reasonable too. It is a great community and we love spending as much time out here as possible. The marina staff are friendly and helpful.
-
October 2019 by Shawn K.
I've been at Eagle Point Marina for over 12 years. Great marina with a friendly, approachable staff. Dan and his crew did a blister repair and bottom job for me a couple of years ago. I was very pleased. Connie has always been helpful if I wanted to move slips or discuss my account. Very accessible fuel and pump out dock. Great family owned business that gets and supports the boating lifestyle. An added bonus is Sneaky Pete's is just a short walk across the parking lot for music, food and frosty beverages.
-
September 2019 by Chuck D.
Been at this marina for several years. Great staff, they always are willing to help you find the right slip for your needs. Big supporters of the Dallas Yacht Club also. The staff is hard working. Service guys can get things done. If looking for a place to enjoy the lake, this is it.
-
September 2019 by Ian H.
9-8-19. Marina dispatcher said they were closed and had no clue as to the correct hours of operation. Called to see if a phone was left on dock and lady on phone was absolutely no help and rude. Was told good luck they are closed today. Pulled back up to gas dock and they were open AF. Got the phone and ice cream! Classic lack of communication? Or just stupidity?!
