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March 2024 by Robert Schaap Jr.
Purchased a car battery for my daughter's car. I entered Costco through the regular entrance and had to walk all the way around as the tire center is literally right next to the store exit. Employee was helpful and quick to get me the battery I needed and I had a core exchange in my car. So I went out to get the core and bring it back in and decided to go through the exit vs walking through the entrance and all the way around. Kid at the exit tried to stop me (while carrying a car battery) to tell me to go all the way around. Explained I have a heavy car battery and the car center is right here and he followed me all the way to the car center trying to stop me. Finally as I got to the car center he said well next time you have to walk around. Yeah no!
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February 2024 by Donnie Staggs
They are always busy and I strongly suggest an appointment, but even then the wait seems long. Gotta love the nitrogen!
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January 2024 by Jeff Z
The guy with long hair was rude
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December 2023 by c n
These guys are great! We buy all our tires and batteries and have all repairs done at the Costco Lewisville tire center. The guys are fast, efficient and knowledgeable. Wouldn't go anywhere else!
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December 2023 by Ricardo Bautista
These folks are amazing! I can in with a nail in my tire at 8pm and they had me out the door by 8:25pm with a repaired tire.They could have easily turned me away being so close to closing time but they helped!Thank you Ryan and Antonio!
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September 2023 by Sonu M
Not worth the aggravation and non-existent customer service to save a few bucks. Discount Tire price matches Costco anyway, including the free install offers. Reading other reviews here, it is clearly evident that the tire center at Costco is gravely mismanaged or, not managed at all to Costco’s standards.
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July 2023 by Lake Cities Falcons
I must say, absolutely the most rude employee Austin. These guys think they can be rude because you have a membership card. Do yourself a favor, skip doing tires at Costco. They don’t know tires.
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June 2023 by Lake Cities Lawn Care
I must say, absolutely the most rude employee Austin. These guys think they can be rude because you have a membership card. Do yourself a favor, skip doing tires at Costco. They don’t know tires.
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May 2023 by McDaniel H.
May2023: 4 : I have come by this store on several occasions to pick up items that I needed for the family. The parking lot is always filled with vehicles as well as the store. There are several entrances and exits to this specific store location from the freeway adjacent to the entrance. There are many handicap parking spaces available adjacent to the front door. The parking lot is large enough for large vehicles to maneuver through the area, but I would suggest staying on the outside lanes as to allow yourself extra space to move through the lot. The store is set up pretty well as far as movement into the store and around to the left past the meat, fish and cold storage. This location always has a decent selection of cooked chickens that fill up the container they're sold. This location always has well stocked shelves. This location seems to have an issue with workers on the floor, but the worker I encounter today at the cash register was great. She was knowledgeable, capable and efficient. I was able to get through the line quickly without any issues. I did stop by to get a strawberry sundae on my way out. It was an interesting thing that I noticed. He took one scoop of strawberry and smeared it over the container and then filled it with ice cream without adding any additional strawberry syrup. Hmmmmmm...? I was a little bit irritated that I had to pay 95 cents extra over the price of regular ice cream, which is exactly what I got for 2.99 instead of $2Aug2020: 2 : Two years since my last update. I came by here today to purchase a few items for my spouse and found the same situations that gave rise to the three star review. I did stop by the in-store food court and found that the new acai bowl that they featured is not worth the $4.99 they asked as it was less than adequate in taste and product. The worker filled my bowl with bitter tasting blueberries to try and reduce the amount of frozen acai in the cup. Bad decision when customers are watching.Aug2019: There's a lot of people here and no ten items or less line!!. I have three items and everyone around me has a full cart of stuff. On the way out of the store today, the Checker didn't bother to greet me look up or even acknowledge my departure from the store.
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April 2023 by 0mar Garc1a
COSTCO TIRE CENTER IS BASICALLY APPOINTMENTS ONLY, Anyone who walks in is gonna be told to wait hours. Very disappointed with this, will be taking my business elsewhere from now on.
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March 2023 by Zee
Highly Recommended, Staff here at Lewisville location is Honest, they happily serviced my car and said my tires are good and nothing to be worried..But at southlake location I was told that my all 4 tires needs to be replaced and are no good, they just wanted sell new tires to me.
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September 2022 by Qui N
Had a good overall experience with the help of Troy. Was skeptical, hesitant as prior to ordering.. I had some issues over the phone but after purchasing it from Costco online and coming in to get the tires installed… first time I came in I was told it would take 2-3 hrs due to wait and not making an appointment, but I was told to come back next day by Troy and if I was early he would try to get me taken care of. He followed through and i really appreciated that.
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September 2022 by Mia M.
Love that they carry top brands and healthy foods in bulk especially for those of us who need to eat gluten free! They make healthy eating easy and offer a healthy selection for pets too which makes my grocery runs fewer and conveniently located at one location since I stop for my gas before leaving.
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August 2022 by Scott Nguyen
Had a good overall experience with the help of Troy. Was skeptical, hesitant as prior to ordering.. I had some issues over the phone but after purchasing it from Costco online and coming in to get the tires installed… first time I came in I was told it would take 2-3 hrs due to wait and not making an appointment, but I was told to come back next day by Troy and if I was early he would try to get me taken care of. He followed through and i really appreciated that.
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July 2022 by SONSHIP// Official
Ivan, front desk, was incredibly rude and resistant to honor my warranty even though the other staff members already cleared my tire. Had he maybe asked a couple more clarifying questions he would have had all he needed but instead wanted to assume my tire wasn’t covered. Rude and time wasting.
