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October 2023 by Chris Lee
Found some great new clothes and Cami helped me order a shirt that I liked that was out of my size
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October 2023 by Kyle HMMLM
Fantastic selection, by far best dress suits selection. Staff is so nice , dog friendly!!!
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October 2023 by Zac Moore
They are always so happy and helpful. Great people!
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September 2023 by Steve K.
Had to go to Texas on business, decided I'd get a new pair of boots for the meeting & as always Cavender's didn't disappoint - great selection, so incredibly helpful. My always stop for Ariat Boots and shirts! Big Thanx!!
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September 2023 by dainen b.
Went in there maybe 5 customers. Walked around no one asked us if we needed help. Wanted to buy a new hat and the Mrs. Wanted her first pair of boots. Now I understand why there was no cars in the parking lot...old out dates poor service. Going to the one in Plano as I used to shop there all the time. Gonna drive 45 minutes but I know it is worth the drive. What a joke of a store. I worked at Cowtown boots and Allen's when I was at UT. Never go back to that location.
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June 2023 by Pastor Jeff Reed
Here is a place I give five stars first time there lots to choose the customer service was impeccable walked in the door introduce themselves how they could help told them and took me right to where I need gone I wanted a couple new belts took me over there show me what had a young lady that work there I need any more help just ask very friendly courteous and professional excellent customer service I'll be back for shirts and pants and boots I give you five star for great customer service professional. Jeff
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May 2023 by Valentina Hale
Staff was very helpful and friendly. Clean store and great prices.
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April 2023 by David Zimmer
Very helpful young man at the counter provided outstanding customer service. Very pleased he found what I was looking for.
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March 2023 by holly jones
I went to Dallas on business had a new granddaughter that I wanted to get a lot of cowboy clothes and boots for the staff there was very professional to lady helped me tremendously got the cutest clothes very great have a good Dallas again I will go back
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February 2023 by Taylor G.
Randy from this location is so rude! Tried to find a specific size and he was extremely demeaning and had an attitude. When I asked if he had a size, I waited for him to be ready to type in the style number, but instead he says "we have over a hundred pair of jeans so how do you expect me to find them". Appalled I told him I already had the style number when he was ready. When I was reading off the number he told me "give me phonetics so I can actually understand you". He then proceeds to search for the jeans and comes back, and says "looks you're out of luck because two store say they have one and they aren't close or probably done inventory" I have worked and still work in customer service. Do better Randy.
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February 2023 by Krystine Randolph
Boots boots boots but that's not all. Jeans, shirts...western wear and jewelry. Adults and kids even baby items. Bought the cutest pair of baby cowboy boots for my friends baby. Team there is friendly, attentive and knowledgeable.
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February 2023 by Kellianne Beechly
We love Cavenders but this location is special to us because Cat/Kat (sorry sweet girl, I’m not sure how to spell it) is the very best there is. She makes each visit easy and convenient. We will be back :)
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January 2023 by Charyse W.
Absolutely wonderful customer service. I brought some boots in that needed a repair but they weren't able to fix the boot. I was ready to go buy some new boots and call it a loss when they offered to exchange the boots for me. I was shocked. Stellar customer service and friendly staff. I will definitely be back.
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January 2023 by Stephanie Wolter
I experienced a bait and switch.There were clearance racks that had sighs posted “additional 50% off lowest price.” I got to the register and this was not the case. I asked about it and the cashier had to explain that the garments weren’t the right season for the sale though they were clearance tagged and on these racks. I understood what she was saying but the signs were posted wrong and they should have either taken them down or honored this mistake.This is not a proper way to run a retail business.
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December 2022 by Gabriela Valenzuela
I came last Saturday to purchase an Ariat jacket but my goodness did I have the most uncomfortable visit. As soon as I walked in this older man offered me help I said no thank you. Less than two minutes again he came and I said no thank you. I grabbed the jacket I wanted to try on and he came again and asked to take it to the front I said no thank you I would like to try it on before. After trying on my jacket I walked over to the boot section and there he goes following me again and then to the hat section and again offered to take my jacket to which at that point I said no thank you just to show him he wasn’t going to take anything away. I was so uncomfortable I just walked to checkout paid and left. Had he left me alone I would’ve gladly purchased more items. Guess I’ll keep driving to the one in farmers branch where they treat you with respect and space.
