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March 2024 by LaeShann Johnson
I had a great experience. It was my first time visiting the store. I had just gotten new tires from Discount Tires and I was referred to Brakes Plus to get a wheel alignment. They did an excellent job. The staff was very professional. Brandon Danby, the store manager had explained in details what they fixed. Also I didn’t have to wait a long time for the service. If you need a place to go for a wheel alignment I recommend Brake Plus. Also they do everything except tires. ?
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March 2024 by Hina H
This is the second time we’ve been here for brakes, and would definitely come back. The service, timeliness, and customer service is great.
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March 2024 by Rhonda Lane
This location of Brakes Plus is stellar! They’re always attentive to their customers needs in a swift, friendly and professional manner! I HIGHLY recommend taking your vehicle to them for service!!
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March 2024 by Jagadeesh Tangudu
Great service
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March 2024 by Avalon Scales
Keith was amazing and provided exceptional service. HIGHLY recommend this place!
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March 2024 by Dan Cheatham
I had a decent enough experience. Made an appointment online. The staff were friendly. It took just under three hours to get the rear rotors and brake pads and rotors swapped out. The prices were in line with what I expected, more or less. I'd suggest dropping off your vehicle instead of waiting in the store. All in all I was satisfied. I would return if I needed work done in the future.
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March 2024 by Basia Figueroa
I have always come to Brake's Plus around the DFW area, but by far the Lewisville/Colony location is superior. Not just by prices, or customer service, but you can easily tell the employees/manager cares about the upkeep store itself along with their customers. I've been frequenting this location for about 10 months and regularly get my oil changed/tires rotated and will continue to do so.Also a big plus, they have military discount!
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March 2024 by I Narrate
Keith was amazing very knowledgeable!
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March 2024 by Doug Squires
Good, kind people at this place!!! Ended up on a family road trip with a vehicle emergency on a Saturday at 4pm…. Brakes plus was packed…. Keith somehow fit us in, figured out the problem and sent us on our way. A million thanks!
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March 2024 by Bethanne
Very happy with this location and service.I found the service to be timely as stated and much more affordable than going to dealer. They give good value and post coupons on their site.
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March 2024 by Jessica Contreras
Best Brakes Plus I’ve been to! Alexis and Micheal were absolutely amazing! They helped me with all my questions and needs.
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March 2024 by Aly Jay
Great customer service, Alexis was very helpful!
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March 2024 by Jason Robnett
Great employee's and they do a good job.
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March 2024 by Ashleigh Jordan
Great customer service. We swore something was wrong with our brakes and they didn't even charge us when they checked them out.
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March 2024 by DDY
I recently brought in my 2002 Honda Civic to Brakes Plus for stud replacement followed later by an alignment, and I couldn't be more satisfied with the service provided. As soon as I entered I was quickly met with a warm greeting from the staff members. After shortly describing to them the issues I had faced removing my wheel studs. They were very understanding and quickly brought my car into the shop to start working right away. Throughout the process, they provided me with frequent updates, keeping me informed every step of the way with every concern. Although I have relatively good knowledge about car mechanics, I greatly appreciated how they took the time to explain the issues in detail while also in a way that was easy for me to understand. Not only did they address the specific problems I came in for, but they went above and beyond to inspect and advise me on other potential issues spotted during the repair process. I feel the repair was efficiently and professionally carried out. And I'm especially grateful for the above and beyond customer service I experienced at Brakes Plus. I definitely recommend them to anyone in need of automotive services. Thank you to the entire team for going above and beyond to ensure my satisfaction! Special thanks to Alexis, Zak, Blake, Keith, and Frank! :)
