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November 2024 by Julie Brown
Dropped in for a state inspection at this Lewisville location. I was quickly helped. Friendly service! I first stopped in at Meineke next door and they didn’t even bother to look up from the counter to tell me their inspection guy was out for the day. Brakes Plus was happy to help me.
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November 2024 by Alexis Beck
John made it super easy and quick to get my inspection done!! Ethan was great as well!
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November 2024 by Sharron
Big thumbs up to Mark! He was very efficient and made sure my car was safe to drive. Highly recommend.
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November 2024 by Labinot lata
Diego was of great help
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November 2024 by Karen Thompson
Cris was so fast and so friendly! I’ll be back.
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November 2024 by ANITRA COLLIER
BMW advised I needed new brakes although they were not making a noise. I decided to go to Brakes Plus to save money. Brakes Plus did a full inspection and advised I did not need new brakes at this time. I initially had new brakes and rotors in 2022. I really appreciate their honesty and look forward to coming back when I really need new brakes. Everyone was nice, professional, and they explained everything thoroughly. The waiting area was also nice and clean.
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November 2024 by Craig Downe
My experience had a lot of ups and downs as sometimes there was no issues what so ever and then other times my car would be there for days at a time. I think this more of a manager problem however and i think this company could use a better manager to secure loose ends. Because most times i walk into the store it kinda seems a bit all over the place. they ended up getting my car fixed however there where a couple bumps
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November 2024 by Tatianna Rael (Tater_the_Shorty)
Thank you Mark for doing my inspection so quickly when I was on a time crunch.. keep up the good work!
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November 2024 by Anmol khurana
The guy 'Mark' gave me a really hard time for no reason while I was there for the state inspection(The manager John seems to be a very reasonable guy though) They have some weird rules, which explains pretty much why there are not a lot of customers.
It's a shady place, Avoid!
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November 2024 by Malcolm Jasper
I recently had my brakes changed at Brakes Plus, and the experience was fantastic! John and Diego provided phenomenal customer service throughout the process. They were friendly, attentive, and made sure I was comfortable with each step. The brake replacement itself went smoothly, and I’m completely satisfied with the results—my car feels as good as new. Thanks to the great service and quality work, I’ll definitely be returning to Brakes Plus for future needs. Highly recommend!
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November 2024 by Srikanth Rao
Assisted by Diego, he is Super friendly and able to Understand the Client Concerns.
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November 2024 by Christa Jones
John was super helpful! Will go back!
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November 2024 by Chris Celio
Diego helped me out today with my vehicle inspection. He was very friendly and helpful! Had a great attitude with getting me out of there in a timely manner.
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November 2024 by Chikheang Eak
John Bramlett helped us out!
Great and fast service!
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October 2024 by manishkanodia1
knowledgeable and helpful staff!
Thankful to Diego for all the help provided today.
Excellent service!!
