Bath & Body Works has been creating delightful scents for over 20 years, offering a wide range of products such as fragrant body lotions, shower gels, and the popular 3-wick candles. The store is known for its quality items, perfect for personal use or as thoughtful gifts. Customers frequently praise the friendly and helpful store associates, highlighting their willingness to assist with finding the right products, explaining discounts, and making the shopping experience enjoyable. Many reviews mention staff members like Leala and Rain, who go above and beyond to provide exceptional service, making customers feel appreciated and well taken care of. However, some customers have expressed concerns about management interactions. One reviewer noted that a manager was disengaged and unhelpful when questions arose, which slightly impacted their overall experience. Despite this, the positive interactions with staff members like Que, who patiently explained rewards and coupons, help maintain a welcoming atmosphere. The store is appreciated for its upbeat environment, especially during special offers like the Thanksgiving season. Overall, Bath & Body Works is recognized for its pleasant shopping experience, friendly staff, and quality products, making it a favorite local business for many customers.
I went into the store today with a return and a purchase, I was helped by a few different people, each one of them was caring, knowledgeable and greeted me with a smile. If it was possible to give more than five stars I would have. thank you very much for the great service today!
May 2025
Leala was absolutely amazing. She was so incredibly sweet and made sure we got the help we needed. She made the shopping experience a million times better. I would definitely shop here again just for her
December 2024
Extremely pleasant and helpful staff! A staff member helped me get some great discounts. I can't remember her name but she deserves double pay!
