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October 2023 by eva metodi
Not over reacting, synthetic is the best. She saved my life and made my day. Excellent customer service and smile. How about a raise? Seriously. Im coming back FOR business ! Luv this place. EVA
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October 2023 by Pam Thompson
Vicki was an absolute doll! She was so patient in helping me secure the perfect unit for my needs.
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October 2023 by Shawn Watkins
Vicki was very helpful and went over everything I needed to know. Gave me a tour of the place before getting the storage
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October 2023 by Terri Wright
Vicky is awesome!! She went above and beyond to assist me with the transfer of my larger unit.
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October 2023 by Juan De la Cruz
Cynthia was Amazing she made the process quick and easy, thank you so much for your help ?
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August 2023 by Anna Dao
Vicki called me this morning to follow up in regards to my reservation. Very friendly and provided me info to bring with me when I came in to finalize my unit. I appreciated all the help she did during my visit in the office. Main area is very neat and clean.
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August 2023 by Maria Watts
Online process was simple and easy. When we visited the front office, Vicki was very helpful!
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August 2023 by April Phipps
My boyfriend and I rented a unit here recently. Cynthia was super helpful and answered all of our questions. Amazing service will definitely recommend.
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August 2023 by Tim Kreymer
Vicki and Cynthia are both awesome staff to work with. They both go out of their way to help me with unlocking units and solving problems.
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July 2023 by Sarah Thomas
Cynthia is helpful and funny! She'll help you out!
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April 2023 by Andrew Berain
I was waiting to write a review until I got a good feel for this place and I’m so glad I did. Lewisville experienced a huge storm in that brought heavy winds which ended up damaging the roll up door on my 13’ x 50’ unit located on the north side of the property. I understand that it was not under any parties’ control however it took absolutely forever for them to fix this. It had gone on for nearly a month until they actually got the door fixed. During this time I was unable to use my unit which I store my work trailer in, causing my business to lose money. The new property manager, Rochelle, didn’t seem to care either. They then attempted to explain that the door had been fixed for weeks however when I arrived on property, the door had still not been fixed. I kindly asked for compensation as I don’t believe I should have to pay for a unit that I can’t access during the time it was down. Both her and her superior quickly denied my request. I figured that was the least they could do after they were dishonest about fixing the door promptly. I would not recommended doing business here especially with the new management.
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March 2023 by R Scott
Cannot say enough about Chris and his beautiful trainee on how they made me feel comfortable because that is a deal breaker for me had I not been. The tour was awesome and the price was actually surprising. Can't believe that I was about to pay double for the same unit size at another company. I got almost double the space for half the price of what I was going to pay just up the road. But more than anything we laughed and talked during the tour. Customer Service is key and they have exactly that. Thanks for making it fun and saving me that mula. And to the young lady in training I'm so sorry for not remembering your name but you were awesome. Good luck ?
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March 2023 by MM Ranch
Chris was great! Explained how everything works, took time out to show me several different units to make sure I got the right size. This place is very clean. I was surprised by the great service.
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February 2023 by David Newbury
The staff worked patiently with me to find the right unit for me. Very professional and very friendly!
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January 2023 by glen stover
My man Chris! The best in the Biz and the one to see for your storage needs in Lewisville. He's always there, professional, courteous, and knows his stuff.
