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November 2023 by Louis Mathis
Frank got me approved on my car loan when no one else could with little down with bad and slow credit I love my 2020 challenger!! Thanks to ADL auto I’m back to building my credit!! Started at high 400s now I’m over 600 !! In only 3 months!!
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November 2023 by Lesly Ortega
Customer service here is great! Ask for Janet when coming in, she was super helpful throughout the whole process and very patient. They have many luxurious options for great deals. I loved how easy, fast and hassle free everything was. They work with your circumstances & assure you will leave more than satisfied with your purchase. I definitely recommend everyone I know looking for car to go here!
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November 2023 by Albert Foster
Tom Vo is amazing. I was trying to help my son get a car. Right when I first spoke to Tom on the phone, he assured me he will help me even with my challenging credit situation. I still cannot believe he made it happened so quick and so efficient. Very honest ,knowledgeable and professional and in no rush explaining patiently everything to me. Laid out all the options and it was a very easy smooth process all the way. Simply the Best! I will surely recommend you to anyone. Guaranteed. Hope to do business with you again in the future. In behalf on my son and I, thank you very much for all your help. Very much appreciated.
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November 2023 by Brianna Betts
ADL Auto sales are awesome! Cars are excellent to be used cars and the customer service was nothing short of amazing! Reuben is the man and Tom in finance made SURE we didn’t leave off of the lot disappointed! Thankful that these guys are men of their word. Will get all my cars from these guys!
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October 2023 by BigTex 2k20
ADL AUTOS IS THE PLACE TO BE! Niko was such a great representation of the company! She has been absolutely great throughout this entire process with my vehicle! She goes over and beyond when it comes to getting you in the right vehicle and most of all her spirit as a person overall is AMAZING! This was my first purchase at ADL and I highly recommend that you guys come here to get your CAR! And don’t forget to ask for NIKO??
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October 2023 by Katrina Ginger (Trina)
My husband and I stopped in one Saturday with intentions to look around (No thoughts of buying). The owner greeted us. And soon after, Frank helped me into my 1st BMW. Super excited. Frank was definitely helpful & knowledgeable throughout the process. Great asset to the business. Unfortunaely, within 3 weeks we needed an oil change and shortly afterwards we were told it's time to change the brakes. All in all our experience was good. We will be back to do business with Frank. Thankful for a genuine salesman & I ❤️ my BMW... Thanks Frank.
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October 2023 by Mary Ann Webb
Buyer BEWARE!!!! NO fuel in auto when I drove away, oil change light came in when I went straight to the gas station. I was driving back to Midland, no navigation as promised by the manager and sales person. Still today, months later no working navigation, there is zero customer service. I did my research and drove in to purchase the car. Had I not already sold my existing car, so I really needed one, I would have waited. I also had my own financing. I was a sales persons dream. When I called back about the oil change, no fuel, and non-working navigation I was told that it was sold as is. Yet the navigation was listed on the sale listing. What dealership doesn't change the oil or put fuel in a car? Never again...do not go here.
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October 2023 by Alberto Soto Ramirez
My experience with ADL Auto was exceptional. From the knowledgeable and friendly staff to the impressive inventory and top-notch customer service, they have set the bar high for car dealerships. I highly recommend ADL Auto to anyone in search of a reliable, trustworthy, and enjoyable car-buying experience.
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September 2023 by Olga M
****** is very knowledgeable, professional and provides exceptional customer service. No wonder why they are doing such a great job!
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September 2023 by Barry West
My name is Barry West.I highly recommend ADL Auto Sales.They made made buying experience very easy. Definitely recommend these guys. Ask for Reuben!
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September 2023 by Kasey Curtin
Would leave zero stars if I could. We inquired about a vehicle over the phone before we drove all the way over, and the salesman I talked to a week and a half ago is still trying to blow up my phone to get my mom to come look at a car that we have no intention of seeing. He was trying to pressure us to have my mom complete a credit application before we even looked at vehicles, and that was a huge turn off. We will not be taking our business there ever and I would not recommend giving them your information, including your phone number. I have blocked the salesman's phone number and he is still managing to leave voicemails and he has contacted me off of a different phone number as well.
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September 2023 by Alfi Pagan
The car that was purchased was a good deal. Frank was great in the purchase process. The car itself, I had to buy a new battery and oil change after just 4 weeks of purchase. I did ask if everything was up to date and was told yes at the time of purchase. Misleading for sure (don't lie in your reply please), but the car works nonetheless. When going to get my permanent plates, the workers there were being unprofessional as well. Most need to brush up on Customer service 101 bad day or not. Thank you Frank for your amazing help and to the dealership for a car. You're the only reason for even a 3 star rating along with your kind father. Customer service needs to be worked on. I personally would not recommend anyone I know here as I experienced too much disorganization for paper work as simple as things can be. Others may have a different experience. Just a genuine and honest experience.
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September 2023 by Jackson Waggoner
I recently bought a car with Frank and he was very helpful and responsive to our inquiries. Tom came over to help finish the financing and contract details and was very nice and helpful. I would definitely recommend this place for anyone looking to get a good deal and a great car. Will definitely shop with them in the future!
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August 2023 by Ashley Delacruz
After looking around and nobody being helpful, I found adl and was impressed with how easy they made the whole process for me. I did everything over the phone with Niko and she was amazing! Super patient, informative and helpful. She actually tried and looked at options to make it possible for me to get my new car!
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August 2023 by Shavontae Williams
Great place, I was welcomed at the door. I had been working over the phone with Rueben and he did EVERYTHING to get me in. I’ll recommend anybody Tom, Frank, the whole crew is really legit. Top of their game. And sent me off with a FULL TANK. Yup I love it here ?
