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June 2023 by Devin Marin
Great honest work, friendly staff, and the know how! He will get you fixed up right and let you know if anything is close to failing. Couldn't be more happy with the service he provides. Thank you!
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May 2023 by Robert F.
Joe Reid is a danger to any and all clients that may go there as I have been personal witness to.Was mechanic at Joe's in Garland TX and he will deliberately ignore his mechanics recommendations for very serious, even life threatening repairs on clients vehicles and if mechanic tries to show Joe the repairs needed joe will intentionally ignore and develop this "tunnel vision" and just walk by without addressing the technicians concerns for the safety of the client.He has proclaimed himself verbally to his employees to be God in his shop and will make any and all decisions on repairs to be made period.Have kept up with a few of his reviews over the years and it reveals that he is still the same and same business practices.A lot of customers have car trouble after leaving his shop and his excuses are parts failed after leaving or didn't see it nor come in for that.If you challenge or question his work he will get belligerent with you and possibly physical.Another personal "secret" of his he disclosed to employees is that when he worked as waiter he was party to serving contaminated food to patrons if they pissed off the staff or thought they weren't getting a tip. This includes dandruff as extra spices, rubbing foods in personal areas of their bodies, on the floor, pretty much whatever disgusting idea they could come up with.Early 2000's he wasn't ase, don't know about now, may still be a fraud.
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February 2023 by Traci Murphy
I was traveling through and my alternator went out. I trusted them to fix it and when I picked up my car they charged me $895 for a alternator. When I got home I found out I could get the repair done here for less than $300. I feel like I was taken advantage of because I was a female.Service: Engine repair
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February 2023 by Linda Gable P.
Joe saved me over $500 on a repair another company have given me. He found nothing wrong and didn't charge me to check it out. He has always been very professional and pleasant. I would recommend him to anyone looking for a good car guy.
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February 2023 by Jeremy mcnear
Joe and his mechanics do an awesome job and this is the only shop I use. Joe is honest not in just their work but cost as well.Service: Engine repair
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January 2023 by Thanks Veterans
Horrible service, incompetent and rude! Forgets vital customer information! The list goes on and on! Seek a mechanic shop in McKinney not in Leonard!!! Will never use this clown show again!!
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August 2022 by Tammy Adelmann
I have used this shop for my little car. This is the best experience I have ever had with a mechanic and i love how I can trust them. They have serviced my car by replacing spark plugs, coil packs, suspension, and just today, they replaced my transmission. This is a trustworthy business and they will have my business for the life of my car :) ( which apparently will be around 400k miles because they can keep fixing everything for me)
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April 2022 by Steve Culberson
Went in and had what I believed was a great conversation about doing some repair and maintenance work on a vehicle I had recently acquired.Joe took my info - and promised to call me with an estimate for the work I had asked for.He never called back.So I called him back a week later and he stated that he gets so many requests like this that he gave it no mind.I was willing to give this local shop an opportunity to earn my business but I get the impression that he isn't that interested in something like that.We were talking about several thousand dollars - seriously.When you look up Joe's Car Care on FB it goes to what appears to be a personal page filled with political posts, opinions and meme about politics.I wasn't offended by the content mind you - but there was not much about the business as much as his political bias.I'll keep looking for a quality shop that can do the work I require even if I have to drive an hour to get there.But the impression I received was that Joe wasn't interested in doing business much.I mean - who turns down $2K as a first time customer with the possibility of at least twice that again over a year of service?Joe does.It has been my experience that if a shop doesn't call you back on an initial estimate for service - that is a very good indicator of how you will be treated as a customer.Call it what you will - but I wasn't pleased with the customer experience I received.I was actually expecting much more from this establishment.Que Será
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February 2022 by Sabrina Sullivan
Will definitely be back to see Joe if the need arises. Quick, friendly, knowledgeable.
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November 2021 by Jason S.
Joe has saved me so much money over the years. I appreciate him always being fair with my family and explaining options to me. Most of the time I just tell him to do whatever he'd do with his own car. He's earned that kind of trust. He's a great mechanic and I'm glad to also call him my friend since I've moved out here.
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September 2021 by Amy Stahnke
I was searching for a reliable mechanic and came across several people recommending Joe on Nextdoor. I reached out and he got me in that week. I’ve since used him 2 more times, and he is pleasant, honest, and affordable. It’s tough to find someone out there you can trust(especially as a female not knowing much about cars), and I’m so grateful I came across his shop. Most recently I was having trouble with my AC, and he really went the extra mile to get it fixed and get me back on the road. I have no doubts I’ll be using him for years to come!Service: Air conditioning
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August 2021 by Jen M.
I used Joe when he was in Garland many years ago. So when my husband needed a professionals help with his truck I googled to find him and so glad I did. He is still as awesome as I remember.
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July 2021 by Ruth Sanders
Joe is the best-we’ve been taking our cars to him since I was a kid and I’m in my 40’s now and he’s never done us wrong. He’s honest, cost effective and a great guy- his team is very kind and professional as well. He’s saved us thousands of dollars by being honest and not doing repairs that weren’t needed and he’s not either overpricing things. He’s a God send and we are so thankful for him.Service: Engine repair
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July 2021 by Talley Donati
Joe is great! He does good quality work for a very reasonable price! I highly recommend him to everyone, but because he is so popular he is always very busy scheduling is key.
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June 2021 by Patricia Dooley
Very helpful. Very knowledgeable. Will continue to use.
