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March 2024 by Chelsi Smith
They cut us off while ordering food, had to repeat our order 4 times, tried to confirmed at the window we got the right order..they didn’t listen and just kept agreeing, went inside to fix the mistake and got stared at like we were stupid by all the staff for at least 5 minutes before anyone walked up and fixed our order. Will not be going back.
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February 2024 by Seth Hurst
How is this place still in business horrible customer service incompetent staff and MANAGEMENT it’s ridiculous wrong order 3 times and then refused to refund just a horrible experience all
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February 2024 by Yajaira Soto
Worst service I’ve ever had, poor quality food and service overall.
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February 2024 by Deacon Anthony Henry
Ordered food fish was a piece of card board . My baconator , bacon com find me with 3 mini bacons on it. The cold Fry's didn't help. Tried to call to see if we could get a do over. To find out that the wireless cell for a business was on a repeat message. The Leander store on Crystal falls. Now this want be my last time I guess because I have had some good food there.
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February 2024 by Riley
Overall i've had not the best experiences here. Workers were rude, orders incorrect, no sauce that i asked for, missing items. The handful of times i've been here i haven't had a pleasant experience. And normally, i wouldn't take the time to write reviews especially about a fast food restaurant but the last time i went i found PLASTIC in my burger. not sure how that happens. It was a long skinny piece melted right into the cheese on the middle of my burger. Nice!
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January 2024 by dan winterfeld
I love Wendy’s, but this one is horrible. I was excited a Wendy’s moved close to my office, but I won’t go back. I’ve tried to order biscuits and gravy multiple times but they always say their out. I ordered a hamburger the other day and the bread was hard, obviously old. I’ll never go back to this one…
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January 2024 by Jess Carter
I am so confused how they messed up my simple order. I didn’t have any modifications. I ordered a honey butter chicken biscuit meal with a frosty coffee. They gave me the biscuit without any honey butter & an iced coffee. The potatoes were cold. When I tried calling the number on the receipt the number didn’t work. I went back for a refund and they tried telling me they couldn’t give me one and can give me a free lunch. Why would I want to give you another chance to make another mistake and be disappointed twice in a day? Lol. They ended up giving me my money back…but they weren’t apologetic or anything. I will never go back here.
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January 2024 by Jim Balsam
Tried the baconator, won't again.
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January 2024 by Hasan Mostafa
Wheelchair accessibility: Yes
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January 2024 by Amy MZ
Great team working. I only saw 3 people running this Wendy's but they were moving fast to keep up with orders. The best was the smile on their faces even though they were busyVegetarian options: They have a salad section in the menu
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January 2024 by Aly Abrego
Just went here and they forgot to give me part or my order. The number listed online IS NOT SERVICE, so all of my kids but one got their food. VERY DISAPPOINTING. They didn't even give me a receipt. So I'm out the money and the food. Ruined dinner. Thanks a lot.
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December 2023 by Brian Hontz
Still love the taste the size of burgers seeming just get smaller and smaller.
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November 2023 by Katy Atkinson
Terrible food, terrible service. Could hardly hear the guy speaking in the drive thru. Ordered $50 worth of food and was the only person in line, and they handed the food to me right away as I pulled up to the window… the lettuce in the salad was soggy, other food tasted stale, and we were missing an item. We were scared to eat multiple items based on how they looked. Won’t be back!
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November 2023 by Peggy Sue Baltz
I did not like this Wendy's 2nd time we have been, employees are Rude, saw standing at the counter ir over 5 mins all of them saw us no one moved to take our order till the manager made them take our order! Worst one yet!!!! We were not the only ones treated this way either!
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November 2023 by Blake Roller
Love Wendy's but probably the worst I've visited. Patties were dry for r out of 5 of the people in our group.
