-
March 2024 by Maria Ramirez
I wish I could give negative stars! I cannot wrap my head around how insanely stupid the people in pharmacy are. I got a voicemail stating that one of my two prescriptions was ready with no copay. I called ahead and confirmed I could go get it before I went down there, just for them to tell me the insurance wasn’t covering it and they didn’t call me. I showed them the voicemail and the number I called to confirm. No one could tell me who I spoke with. I got my insurance on the phone with them wanting to speak with the pharmacy. I was told by the pharmacy that the insurance would have to call them directly. That’s understandable, but for the pharmacy not to answer when my insurance is calling them will always stump me. If you value your time this is the wrong place for you. The people who don’t work in the pharmacy are extremely helpful.
-
February 2024 by Downloads
I just had the WORST customer experience I can remember at this store. After waiting 30 minutes for passport photos to be ready, I returned to pickup my order. The manager was in charge of the photo counter and greeted us very poorly. I asked her if our photos were ready and she replied either a dry “NO”. I asked for a timeframe in which she expected to finish and she answered before turning her back on us: “I have no idea. We’re short staffed and I keep being interrupted”.15 minutes or so after she was done, I’ve learned they would charge us $110 for 8 passport photos, which is unbelievably insane and I refused to pay. Specially after the way I was treated.
-
February 2024 by Lucero Morales
Worst service, worst experience. Don’t waste your time. Never have anything available and its disgusting restrooms are filthy.
-
January 2024 by Priyank Kumar
A single star is courtesy of Google. They do not accept insurance for covid testing. Plus they charge you 20$ for an antigen test and fail miserably to provide the report even after 3 hours. This is despite of the fact that antigen reports needs 10-15 min. Will also be bringing this to TSBP notice.
-
January 2024 by James Carey
Absolute worst customer service. Their pharmacy is super slow and they run out of medicines frequently. Avoid this trainwreck of a pharmacy.
-
December 2023 by Emily Hart
Please save yourself the time and stress and go to HEB or a minute clinic.
-
November 2023 by Rhonda Jasinsky
Waited for over 3 hours for an antibiotic. I’m super sick and they could care less. When you ask if there is any way to expedite they are LESS that empathetic. Won’t be using them in the future.
-
October 2023 by Shawn C.
The pharmacy just doesn't care anymore. Good luck getting any service when picking up your prescription. They don't even have the decency to greet you when you're standing there waiting. Use Randall's or even Amazon Pharmacy instead.
-
August 2023 by Lee W.
Joanna, a pharmacy tech, was very kind and helpful. I am visiting friends in Leander from east of Houston and needed rx's filled. They got on it right away! Thank you!
-
July 2023 by Foster D.
Grant in the Pharmacy was extremely rude and acted ignorant. People like this don't need to be customer facing much less have a job! Plenty of people out there would love a job much less can face a customer and show good customer service especially working with people who have help needs... terrible on this individual. Definitely submitting something to the regional manager.
-
July 2023 by V H
Extremely kind staff today and really helpful.
-
July 2023 by Veronica Frascati
Extremely kind staff today and really helpful.
-
July 2023 by Heather B.
The drive thru employees work efficiently. The speaker was very clear; neither the employee nor I had to repeat ourselves. The drive thru uses both lanes, which is nice.The outside lane uses the standard vacuum system to send rx and insurance info back and forth. However, here, the standard canister is gone. In its place is a permanent tray that travels. No canister theft here! Only disappointment was that they failed to record my rewards number.I look forward to using this location as my new Walgreens.
-
June 2023 by Tedd B.
Zero StarsRude employees, I was in line, store was busy, when it was my turn the man at the cash register rudely told me his register was closed.Could have at least apologized, or act sympathetic, won't be returning to this store anytime soon.
-
June 2023 by Suzanne B.
This is the most ridiculous pharmacy. Here is a list if what will happen when you place refills:1. Mobile requests for delivery stay pending for weeks unless you call2. If they dont have you medication in stock, they just cancel the order! ( has happened twice in past week. Had to finally call to get them to order it.) 3. Almost every refill requires a second call or order to get.4. Staff hang up on you as if your prescription is not importantIt is going to take some old person's family to sue them when their loved one needs life saving medication that they can get because every here is so stupid !
