Twin Liquors is a family-owned business that began in downtown Austin in 1937 and has grown into a successful, home-grown Texas company. It has a unique and well-respected reputation for exceptional team members and outstanding customer service. The stores are conveniently located and feature an extensive selection of fine wines and premium spirits from around the world, with substantial community involvement. Customers consistently praise the staff, who are described as friendly, knowledgeable, helpful, and efficient. Team members provide great service by answering questions, making suggestions, and helping customers decide on gifts or find specific items. The staff is thanked for their patience and for making shopping a fun experience. The selection is sufficient for many needs, particularly focusing on items like whiskey, and features great Twin Liquors pricing. The stores are recommended as a standard and reliable choice, where one can even learn useful tips from knowledgeable clerks.
Gio is great and I had so much fun shopping with him! He was friendly, knowledgeable and helped me decide on what bourbon to go with as a gift for my husband. Thanks for the great customer service! And my husband loved it!
September 2024
In a World that doesn’t seem to value customer service anymore, Celeste is an absolute Rockstar! Answering customer questions, making suggestions and thanking customers for their patience while waiting in line, she reminded me of A seasoned NFL quarterback running a 2 minute drill to win the game.
December 2023
I never go to the liquor store. I was looking for something to add to hot chocolate that didn’t have coffee or dairy. Jesse was extremely helpful in suggesting some things and answering my questions. Great service all around, and the cashier was friendly and helpful too.
