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December 2023 by Jennifer Rowe
The employees were helpful and friendly. The store was being restocked, which was no problem. I was still able to navigate my way through the aisles. The cashier was really nice and friendly. I enjoyed my experience.
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December 2023 by Kat Harvey
I brought my dog in to be groomed. I asked the groomer to not cut his eyelashes. When I picked him up and asked if she cut his lashes, she said “ I forgot.” Then, when she brought him to me, I carried him out because I forgot his leash. When I went to step him into his curse at, I noticed that he didn’t have his collar on. So I went back in and told her that I needed his collar. She said “I don’t have it“ without even looking. She tried to accuse me of taking it off before I brought him in and I told her that I did not take it off him. So she went and looked for it and came back and said nope it’s not here. And I think I gave her a tip. I’m calling the store to talk to a manager and let him know what happened. She acted like she didn’t even care.
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December 2023 by michelle cervantes
I booked an appointment for the vet for my dog. I called the store wanting to ask questions, and no one picked the phone up. And when they did, they hung up on me. Very annoying and unprofessional not being able to get in contact with them because they refused to answer phones.
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October 2023 by Vivian R.
We had Carri groom our dogs and she did a great job! She was knowledgeable about how they should be cut.
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September 2023 by Jana Masey
I regularly go to this store. I have always had a good experience! All employees are so friendly and helpful!!
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July 2023 by dianna Chambers
Lyssa is an excellent groomer. Wouldn’t go anywhere else she does very well with my dogs.
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June 2023 by Colin C
We go in for nail trimming for our small chihuahuas. They always do such an amazing job.
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June 2023 by Brandey F
The store is clean and the staff are helpful but the prices in-store are way more than the prices in the app. They are always happy to price match, but you need to look up each item in the app to make sure you are getting the right price. The last item I purchased rang up at $19.99 at the register but was $8.32 in the app.
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May 2023 by Travel Guy
Took my two Westies in for grooming, and discussed how they were to be groomed (very standard). When I picked them up, I was amazed and what a horrible job they did. Obviously, the groomer had no understanding of how to perform this standard cut. Will NEVER go back again. ??
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April 2023 by Miranda Filley
Friendly and knowledgeable staff no matter their age! I always get what I need or if they don't have it I get a good recommendation of where to go. All of their animals are very well taken care of and their selection of products is top notch! I will definitely be getting another fish there very soon.
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April 2023 by Michael McGregor
Let me tell you why I will never take my dog there again. I made a grooming appointment for Sunday, my one day off a week. The check in process is unorganized, but that's beside the point of this. At check in, we were told our rabies tag is not enough and we needed actual shot records. Fortunately, I was able to find them in the car outside. We continued check in for our dog and were asked if our dog had any health issues. I said none and Alyssa the groomer asked if our dog has a heart murmur. I made the mistake of being honest and saying yes she has a slight murmur. We were told then that they cannot groom our dog. Thanks a lot for wasting most of the afternoon of my one day off. A little more information on your website would have prevented this.
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April 2023 by Jason Speight
This is coming from a doordash perspective. The customer service and Petco is horrible from my experience today... I walk into the store with no one in line except one other guy who's met with a girl facing her back to him while she finishes the task that could have waited. I'm standing to the side of him the other register. After she slowly finishes what she's doing she goes on to help the customer while I wait for the two orders that I have to pick up by the time she's finished, a line has formed behind the guy that reaches to the end of the counters. Once she finishes with the guy she then looks at me and asks is there something that she can help me with? I say yes. I'm waiting to pick up in order and she tells me oh what you have to get in line to do that... A line that is now seven people long when she saw me standing there for the past 5 minutes. Waiting for her to slowly finish her task... You people better start treating DoorDashers as if they are customers standing in the store ordering the stuff themselves. Treating us like second class will no longer be acceptable. I will make an issue of it every time
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April 2023 by Lina Lewis
My 45$ dog food as gone up to $60 within a month that is horrible and should be ashamed. go to another pet store they are stealing money from loyal customers so disappointing
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April 2023 by linda tipsword
To get my pet nails clipped . No way I do it my self bought new grinder for her nails . Staff was nice helpful
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April 2023 by Kevin Manhal
Grooming we’ll done. Reasonable price. Dog happy.
