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February 2024 by Zana K
Great place love the location, across the street from a major mall. Breakfast not too exciting though.Rooms: Rooms are nice and clean and look newNearby activities: Across the hw from a major mall with every store you can think of.
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February 2024 by Juan Molina
No microwave, broken coffee maker, fire alarm kept beeping, and running toilet. However, very rummy and friendly service.
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February 2024 by Jessica Phillips
Noteworthy details: Staff was great. Breakfast was good. Beds were very comfortable and room was really nice. Also have a small bar inside the hotel. All around good stay.
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February 2024 by Ivan Lowe
Nice facility, clean rooms, fitness and pool look great - didn’t use them, good parking and in a safe area. Definitely would recommend.
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February 2024 by Kristen Johnson
Came in town for a basketball tournament. It was located 2 miles from the gym, so it was perfect. Check in was quick and easy, clean lobby, and decent parking considering many events occurring.Our room was nothing special. It had a faint mildew smell to it. I could not pinpoint where it was coming from. We only said a few hours, so I figured we'd be OK. However, the water pressure was nonexistent AND Luke warm water. The shower head definitely needs to be cleaned. I got out feeling like I took a bird bath vs. the hot shower I needed after a long day at the courts.For $140, there's not much to complain about, but it's for sure a small click away from a motel.Rooms: Not much to discuss. Room is clean but had a faint mildew smell.
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January 2024 by Marie Triner
Amazing AAAAMMMAAAZZIINGG!Rooms: Nice clean smelt greatNearby activities: Shopping ,train ride on the weekendsSafety: Very safeWalkability: To shoppingFood & drinks: Food and drinks 24 /7Breakfast was amazingNoteworthy details: Staff was incredible! It was my birthday and my husband spoke with Nick at the front desk , my husband had flowers and balloons delieverd why we were out and nick put them in our room . NICK EVEN LEFT ME A BAG OF MMS AND GUMMY BEARS FOR MY BIRTHDAY ! THANK YOU NICK !
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January 2024 by Dianne Heitmann
Great place to camp if you on going to ride the Austin Steam Train adventures. There is a fabulous bartender named Cassidy who makes a mean Espresso Martini.
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January 2024 by Tariq N
Fantastic place to stay. Doug provided phenomenal service.
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January 2024 by Agustin Zambrana Arze
Recommended by many!!
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January 2024 by Matt Landes
Check your credit card statements. Faith at the front will gladly swipe your card 4 times when you check in and not say a word until you realize you've just been charged $800 for a one night stay the next day. For this type of experience and customer service I could of just stayed at 1 star motel. Horrible first impression. Literally nothing fancy about this place. I've stayed in Holiday Inns that were more accommodating and professional. Never again.
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January 2024 by Jeremy Goodwin
Too noisy! The rooms on the highway side are loud even with AC running but the banging of doors closed in the hallways is one of the loudest I’ve experienced at a Hyatt Place.With that said, it is your typical newer Hyatt Place which is much better than many other properties in this price range.I prefer the Austin Lake Travis Hyatt Place to this one.
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January 2024 by Randy Stanley
Really clean room and very comfortable.
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January 2024 by Beth Moore
We are enjoying our stay here for Christmas! The staff has been amazing to us, even my kids commented how the staff was so nice and not rude to them! We had to go out for a last minute Christmas gift and forgot to get wrapping paper, but one of the staff members was on it! Elena Becerra wrapped the gift for us and did a great job! We are so appreciative of the helpfulness of the staff including Doug and Kevin and their great attitudes from the moment we walked in!
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December 2023 by Fatema Ebrahim
Trying to call to modify my reservation and the phone line doesn’t work??
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November 2023 by ursula wilson
I decided to revisit this hotel in the hopes the beds were better this time. But unfortunately they were not. The beds in my room had deep dips in the mattress for both beds. It felt like sleeping in holes as you rolled around to find a comfortable spot. We down to talk to management about it but they were away from the desk ?. Spent my points on a room I could not rest in at all. Disappointed.
