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November 2024 by James Morris III
Absolutely, recommend these guys! They got me in quick, diagnosed and on the road at a fair price and excellent service!
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November 2024 by Joshua Box
Reliable and trustworthy. Great service all around.
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November 2024 by Valerie Krygsheld
Dependable Diesel & Car Care was great. They got me in quite quickly. They even gave me a ride home after I dropped off my car. So grateful!
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October 2024 by Ryano White
Wonderful people who do amazing quality work! Super responsive and professional! Thanks for your help
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October 2024 by Jeff Trav
Great folks
Honest and keep InTouch through the process
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September 2024 by Aaron
Great service all around and would highly recommend.
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September 2024 by Scott Lightsey
So pleased with this shop, I had to take the time and post a review. On my 2000 Ford Excursion 7.3 diesel, they fixed the A/C (found an issue no one else found), replaced injectors and fuel pump, fuel system and tank cleaned, fixed the fuel gauge, replaced leaking differential gasket and changed fluid, replaced worn out battery terminals, replaced worn out fan clutch, aimed the headlights, fixed the hard shift in the transmission that I have dealt with since 2009! No one else could fix that. After the needed engine repair Gary test drove it and said "I can fix that hard shift too if you want." Indeed he did. Its got 410,000+ miles and drives like new! Very fair and competitive prices. Fast service, fixed right! Amy handles the paper work and keeps everything open and honest, and is very knowledgeable in automotive repair. Best shop I've ever done business with. They work on gas vehicles too. All of my vehicle maintenance and repairs will go to them. If you need a good mechanic, just go there.
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September 2024 by Matthew Essex
Working in the area 3+ hrs away from home when started have a commutation issue with my DEF system. There aren’t many trustworthy diesel shops in the area so it took a bit of research to find Dependable Diesel. They were able to accommodate the truck, diagnose the repair, and seamlessly conduct the work in a manner the far exceeded all of my expectations. I will be referring anyone who needs diesel work to the team at Dependable Diesel and now have a go to place next time I’m in the Austin area. Thank y’all so so so much
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September 2024 by Tyler Psaila
Had a heck of a time trying to resolve a check engine light on my duramax. Amy and Gary were on it the whole time. Always answer the phone and techs do great work here. You can tell they value your time and will do their best to get you back on the road asap.
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July 2024 by Karen Shaw
I had the best experience this week after taking my car in for a/c issues. I had taken it somewhere else several weeks ago and they diagnosed it and told me that I would need a new compressor and various other small parts. They weren't able to get to it at that time and would be able to help me in two weeks. After waiting for three weeks, I called Dependable Diesel, who were able to get me right in and fixed up. It turned out that the freon was just a little low. The mechanic explained why it would cool at first and then blow warm, so it was good to get this information. They were able to fix the car right away and it's been running cool since then. I know that if I have any problems with my cars, I will not hesitate to take it to Dependable Diesel and Car Care. I also would like to give a shout-out to Amy for being on top of things and keeping me informed of everything I needed to know and also to Amber for giving me a ride home after dropping the car off. I appreciate everyone who made this a positive experience and highly recommend them for all your car care needs.
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July 2024 by Jessie Cousins
Everything they did on my truck has to be re done. It seemed that everything I told them that was happening even after they “fixed” it didn’t have anything to do with them. They always ended up fixing more than I took it in for which obviously cost me more money. Also my wife had to go in and swap batteries that only lasted 6 months because of the work they did and the employees WATCHED her carry both batteries in and out without offering to help.
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July 2024 by Skyler “SkyQuacker” Woody
Had my 2016 lml duramax with a cracked piston and bad injectors fixed in 4 days which is mind blowing. Their communication is unbeatable, they kept me updated every step of the way. And they beat 2 other shops labor and parts cost quotes. 110% recommend this shop! Wish I had used them sooner. And will be using them again in the future.
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June 2024 by Bruno Mocarzel
Dropped a vehicle off due to engine problems. Agreed to do the diagnosis. The outcome was engine was bad. 2 options, replace the engine or rebuild the engine.
Was gearing towards engine rebuild. They recommended to labscope the engine to find the faulty part. Then I receive a call saying they don’t sell part to rebuild this engine. What was the point in moving forward with the labscoping if rebuilding the engine was not an option? They waited for the labscopping the engine was done to tell me there is no parts for this engine. Ended up paying $900 for the service with outcome to “need to replace engine.” If this shop specializes in diesel engines with 25 years experience, this should have been said in the beginning there are no parts available for this engine.
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June 2024 by Sandra Gammage
There are simply not enough stars here to rate Dependable Diesel!!! Christian Brothers Leander recommended them to us. We are more than pleased with the work they did on our F350. They realize that you need your vehicle and get going on it as soon as the parts come in. Gary and his team of mechanics are WONDERFUL. Amy and Amber in the office go out of their way to help the customer in any way they can. We love supporting this family business and will be their customers for life. Do yourself a favor and take your vehicles here instead of relying on the dealerships!!!
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May 2024 by Gaurav Thakkar
Excellent shop, will recommend to everyone
