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“Many thanks to Erica Anderson at this CEDAR PARK LOCATION! There was a problem that the magic number of contacts stopped with Erica. SO GLAD IT WAS TRULY A SIMPLE PROBLEM.....but she is the one that stuck with it and found it was easily fixable. NO ONE ELSE EVEN CAME CLOSE to what appeared to be trying, just handing it off..... MANY THANKS TO ERICA ANDERSON....”
“Love the Cedar park Texell and love my banker Sam Camacho. He has done major results for all our financial needs. I have even brought my son to him for his. He bends backwards to get what we needed.”
“I went inside the branch this morning not knowing what to expect. I was greeted with smiles and laughter. The four ladies that were there are the most wonderful and welcoming individuals I've met. Thank you ladies for helping me out this morning.”
“Everything is easier there. If you do your part they will help you with whatever you need. I do like seeing a real person when I have to go inside, I don't want to deal with robots!”
“This is my first foray into the Credit Union sphere. It has been distinct pleasure over the course of several months. The associates are always friendly, observant and proficient. Kristina was especially helpful today. I was not able to access my account online. As a fraud analyst for both Apple and a regional telecom provider, I was taken aback by the issue. Kristina went above and beyond the call to resolve the issue. The level of proficiency that Kristina demonstrated speaks volumes this organizations training and leadership. Please commend Kristina with the highest accolades that protocols allow.”
“Amplify has been a great choice for me and has helped with any problem I’ve had over the phone or in person the customer service in the round rock branch has been great the multiple times I’ve had to go in and get a problem solved there’s been a few times where my card was fraud charges and took care of it right away thanks amplify”
“Overall I’ve had a positive experience with his bank of it banking with him for several years my wife and son have an account with them too, they’re not 100% perfect but compared to Bank of America, Chase, Wells Fargo etc. It’s a much better experience. Credit unions are non profit so that’s plus for me as well.”
“My experience with the RBFCU staff and customer service has been nothing less than excellent. Krista does a fantastic job hiring the best folks. I am always greeted with a smile and most know me by name. In the past I only used the drive thru for deposits and withdrawals. I now go inside because it feels good and inviting.
I highly recommend RBFCU to anyone searching for great products and services.”
9AM - 5PM
1230 E New Hope Dr, Cedar Park
Credit Unions
“For the most part, they are great. However, I did just have an interesting interaction with one of their customer service reps via phone. I was told they have the wrong address for me when my current address is the only address they have. The rep was pretty much arguing with me saying my current address is incorrect and I need to fill out a form to change it. Why would they mail me things to my current address if they didn’t have this one on file? ? But overall, velocity is pretty great. One interaction with one person doesn’t change that.”
“I recently financed a used auto loan with Austin Telco. Michael Olivares was the loan agent that I worked with and he made this experience so flawless and easy. Not only was the process easy but I have an amazing interest rate. I highly recommend Austin Telco and will definitely send all of my friends and family Michael's way.”
“How fortunate to have a helpful and supportive United Heritage Credit Union in the Cedar Park area.
The employees at the Whitestone and Round Rock locations are amazingly supportive and understanding. Catalina and Sasha are well versed when you're are in need of assistance.
I suggest you enter the bank and embrace the aesthetic ambiance' of the lobby and its employees. Meeting the people you usually see in a camera helps appreciate their genuine care and concern for all your banking needs.”
“Just went to Amplify Credit Union to get a pin number assigned to my cards. The help I got was very professional and friendly recommend 5/5 . I will 110% go back again when the need comes.”
“I am in the process of relocating from Indiana down to Austin, Texas. I also refinanced my car with rbfcu recently and they gave me a better interest rate than what I had it financed with up in Indiana. I am also in the process of transferring all of my financial from Chase to rbfcu, for instance, my checking account /debit card, I am getting rid of my 29% interest rate Visa that Chase offers me and going to go with RBFCUs MasterCard which they offer at a better rate and I am also opening a savings account with RBFCU. They are a wonderful company and very nice people work at this branch that is by my house off of lake oak Creek Drive here in Austin and it's right around the corner from my new apartment. They've welcomed me and helped me immensely. I highly recommend them to anyone that needs to switch from their banking facility that they're at now to a better one sincerely, Joseph E. Hall”
“I cannot say enough kind things about A+ FCU. Rosemary with the sweet Boston accent sold me a CD with a smoking great interest rate and the fraud department came to my rescue on a previous account issue. If you need a financial advisor, Jeff Carroll is the Man! Every interaction I've had with A+ FCU has been on point. I've never been happier with a financial institution. Rock on A+!-Hope Dudley”
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“This bank has the best customer service! I’ve been trying to help my elderly mother with her accounts and every time I’ve called, the response has been professional and speedy!”