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March 2024 by Stacy Mager
I had to switch pharmacies from Kroger to Walgreens due to insurance reasons. I originally tried the Walgreens off NASA 1 in Webster, what a mess. After over 3 weeks dealing with the pharmacist and no medication and no answers… I called this Walgreens spoke with Sydney who was very kind and helpful and will have my medication ready within 30 minutes. Thank you Sydney! You do not realize how you brightened my day!
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March 2024 by bryant Necessary
Payed almost 3$ more for batteries for not being a member and risking my personal info. Walgreens is robbery go out of business already pharmacy vampires.
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January 2024 by Danielle Dougherty
Slow service. Ended up closing for lunch with 4 cars in drive through lane didn’t bother to inform clients. Always slow and likely short staffed.
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December 2023 by Tanya B.
I had a great experience shopping here at this location. They've got some very good finds for some Holiday gifts here. The Manager Shelvin is an amazing lady. She truly was so helpful. She seems to really care about her store, her co-workers, and especially making sure her customers are happy and finding what they need. She was extremely helpful and I couldn't have been more grateful & thankful for her help. She was also the one to approach me to see if I was finding things ok and to let her know if I needed anything. She was most helpful and it was one of the best Customer Service experiences I've had with a Store Manager. Given the time of the night, she along with her coworkers NaShay & Elijah were extremely patient and very efficient with end of night preparations while handling my purchases and closing up shop.The Store Manager there named Shelvin definitely deserves to be recognized for her sincere efforts. I had a great shopping experience with her help and I am just super happy she approached me. Thank you Shelvin & NaShay for your dedication to making your customers happy ?
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October 2023 by Kasey H.
No stars. I'm waiting for prescriptions from the minor emergency clinic for three hours because the pharmacist is too busy giving out vaccines? At 7:34. This store never ceases to amaze me at the incompetence of management.
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October 2023 by N P.
Stay away unless you have a high threshold for aggravation or if you just have nothing else better to do with your time. Vaccine appointments apparently mean nothing here. Was kept waiting almost an hour past the appointment time we made on line. Was in store with plenty of time to check in but super long line and only one person working the register who you could talk to. What? Took about 30 minutes to get to the front. During the time we spent in line, people in front of me in line with no appointments were filling out paperwork and getting their shots. After checking in it took another 30 minutes before actually getting the vaccine. Not so much as an apology from the pharmacist for the wait. Everyone was nice enough but organization is horrible and they obviously do not respect your time. Also, thought it was odd that pharmacist did not ask that we sit and wait for about 15 minutes in case there was a reaction. Have always been told to wait at other pharmacies.
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June 2023 by Tim Meyer
The pharmacy will mess up the prescription order from the doctor office or the hospital prescription order!!!!!!!!
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March 2023 by Carolina Montgomery
Emery is so compassionate. Kind and great customer service.
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January 2023 by Maria Volk
Everyone in the store was so nice and helpful. The store was well kept and had a great selection of beauty Items. Best Walgreens I’ve ever been to.?
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November 2022 by Diane Wiese
FILE PHARMACY EMPLOYEE "KELLY B"!!! Useless, slow, hides her face behind computer screen so she doesn't have to make eye contact while explaining why she's so incompetent.
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October 2022 by Lany C.
I have to start out by saying, the only reason why I'm giving Walgreens 2 stars is because of the employees that work the front register. They are always friendly. If I was rating the pharmacy I would give them a O star rating. The pharmacy doesn't open on time. I have had to wait almost 1 hr in the morning past their opening hours to pick up my prescriptions. On Friday this past week when I was in the drive through line to pick up my prescriptions, after pulling up to the window, they shut the meal door in my face. I arrived about 10 min prior to closing and waited in line for them to finish with the car in front of me. When I pulled up after he drove off they looked at me, didn't say a word and just closed the metal door in my face. I honked the horn they didn't respond. I looked at my clock, it was 6:01. They close at 6. It didn't matter that I was in line 10 minutes prior. If I was in line inside the store 10 minutes prior, would they have refused to give me my prescriptions at 6:01? I have never experienced such blatant disregard to common decency. If my insurance didn't make me use Walgreens Pharmacy, I wouldn't.
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September 2022 by Renee M.
Very sad! I've used Walgreens for 25+ years and this company needs to fire whoever is running this company. If it's the Board of Directors, they need to all be fired as well. It is being run like Biden is running the country. Such a shame. I've noticed in the last 1.5 years it's really gone down. You need to take a look at other companies that allowed management to make such horrible decisions that allowed companies to fall so far from great to pathetic! The stores are dirty, employees are rude, the pharmacy is a joke (never have the drugs in stock), changed the points system and hours. Go back to how you started to rescue the company from destruction! I will be changing and never shopping there again. It wasn't just one thing that made me want to leave. I bet the people running this company are connected to the politicians that are stealing from the American people. Very sad world we are living in today. This review is not written for just one location as I have tried several and it's all the same. All out of same playbook. Grossly neglected!
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June 2022 by Jesus A.
I've been a regular pharmacy customer for many years and hadn't had any issues until today. The pharmacy technician GRACE was very rude, does not know how to actively listen to the customers needs/situation, and demonstrates a reactive attitude with rude tone of voice when she was looking for my prescription. She definitely can benefit from customer service training and emotional control therapy to handle her emotions better and demonstrate a more friendly and positive attitude at work.
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December 2021 by Z A Sh
That guy in pharmacy pretty great ? at his work the PA system/ intercom phone system sucks ..couldn’t hear either way - install new drive thru phone/speakers
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December 2021 by Rispba M.
Walgreens Pharmacy in League City on 96 IS THE WORST! They are extremely rude (especially Arial the tech) disorganized, controversial, and apathetic. I was very ill, and my doctor sent my medication to this pharmacy since it was close. The tech took my prescription and my insurance card, then told me to come back to pick up my medication in 30 to 45 min. I returned after 50min. They told me that my medication was not ready and that my insurance did not cover the medication. I asked them why they did not tell me this ahead of time and why was medication ready. Ariel, the tech, cut me off and told me that I had to pay for the medication first before they put it together. I told her that I have never experienced that before. She told me that I have to pay cash now, so that they can prepare my medication. She was very rude and abrupt with me. I want to go to a different pharmacy, but I was in so much pain that I went on and paid for my medication. I highly DO NOT recommend this pharmacy. Very poor service and rude staff do not deserve anyones money. I will NOT Return to this Pharmacy and I will tell my fam to switch pharmacies.